Hotels With Airport pickup service in Chiapas, Mexico

The hotel is located in the fashion mall shopping centre, one of the best places I've seen. To get into the hotel you must take the lift because it is on the 3rd floor. Check in service was quick and easy. The room was very comfortable and clean. Ideal for arrival after a good day of tour. The only thing against it is that the box is closed and they didn't help me open it to be able to use it. The hotel restaurant is fully equipped with good food and hotel location.

I am Lifetime Titanium within the Marriott Rewards Program. That means that I have 40 years of experience staying at Marriott Hotels around the world. Never have I encountered a Marriott Hotel that is this pathetic- this badly managed and run. The restaurant’s food was, at best, substandard and, at worst, just plain bad. No flavor in any of the overpriced dishes. One expects to pay more at a Marriott restaurant in the hotel. One also expects to receive a good meal. Yes, the overpriced was there. The good meal was not. Far from it. Then there’s the Club M on the 5th floor. To call it a Club M is nothing short of a bad joke. They post hours for the various “amenities,” breakfast, snacks, etc. Why bother? Nobody is there. Nothing is there. Not even a bottle of water. Too pathetic! Finally, our room. There was nothing actually wrong with the room, save for the Rave Club whose noise made sleep impossible until well after 2:00 am. One might argue that the hotel is not in charge of the club and it’s noise. My counter argument is that they have to be aware of that impossible to deal with noise so when the hotel barely has anybody booked (as it did not when we were there) then, for God sake, fill up the other side of the damn place first so people don’t have to deal with this impossible to sleep through noise. I’d rather be at the end of an airport runway! No thought given to the food. No thought given to the Club M. No thought given to the comfort of the hotel guests; not even elite Marriott members. This hotel is an absolute failure and should be *****ped of its franchise designation! Then, there was the room. Room

This hotel exceeded my expectations. The rate for Hilton points per night was a bargain. (The cash price was great too.) The location was good, with a shopping mall 5 minutes away. As a Hilton Diamond member, I was upgraded to a suite. This was a pleasant surprise, because I rarely get upgraded at Hilton Garden Inns. The staff are great at this hotel, including the housekeeping. The laundry service was efficient and better priced than other hotels. It was nice to have a pool area and a gym with all an all in one weight lifting station. The breakfast was good with plenty of choices. I highly recommend this superb hotel!

Excelente atención de los colaboradores de este hotel

Excellent staff. Excellent services. Excellent location. Completely satisfied. Excellent clean room. Excellent breakfast. I will highly recommend the hotel to all my friends. Provided excellent tour suggestions. Provided excellent tour company guides. The tours suggested were excellent.

The hotel environment is very good, the room has a separate small back garden, the pool is also great, but the layout of the room is a bit old, the board is behind the bedside table, you need to move the bedside table forward to plug in and charge. The room is large, the living is very comfortable, the overall is still very good.

The hotel is very comfortable and comfortable and the price is very accessible.

Casa Mexicana is a great hotel to visit San Cristobal. Miguel and Elton at the reception, Sonia and Rey in the restaurant, and Francisco and Mateo the bellboys, were more than helpful and accommodating. The breakfast buffet is really good, and with the additional guacamole we ordered it turned into a feast. The fountain in the central courtyard gives a lovely and relaxing sound, and the armchairs placed in that area are perfect for sitting down and catching your breath after walking around San Cristobal. Our only complaint was the noise made by the water pump, but once we mentioned it to Miguel, he helped us switching us to a quieter room. He also helped us booking some tours (Palenque and Cañon del Sumidero).

The hotel is located in the fashion mall shopping centre, one of the best places I've seen. To get into the hotel you must take the lift because it is on the 3rd floor. Check in service was quick and easy. The room was very comfortable and clean. Ideal for arrival after a good day of tour. The only thing against it is that the box is closed and they didn't help me open it to be able to use it. The hotel restaurant is fully equipped with good food and hotel location.

I am Lifetime Titanium within the Marriott Rewards Program. That means that I have 40 years of experience staying at Marriott Hotels around the world. Never have I encountered a Marriott Hotel that is this pathetic- this badly managed and run. The restaurant’s food was, at best, substandard and, at worst, just plain bad. No flavor in any of the overpriced dishes. One expects to pay more at a Marriott restaurant in the hotel. One also expects to receive a good meal. Yes, the overpriced was there. The good meal was not. Far from it. Then there’s the Club M on the 5th floor. To call it a Club M is nothing short of a bad joke. They post hours for the various “amenities,” breakfast, snacks, etc. Why bother? Nobody is there. Nothing is there. Not even a bottle of water. Too pathetic! Finally, our room. There was nothing actually wrong with the room, save for the Rave Club whose noise made sleep impossible until well after 2:00 am. One might argue that the hotel is not in charge of the club and it’s noise. My counter argument is that they have to be aware of that impossible to deal with noise so when the hotel barely has anybody booked (as it did not when we were there) then, for God sake, fill up the other side of the damn place first so people don’t have to deal with this impossible to sleep through noise. I’d rather be at the end of an airport runway! No thought given to the food. No thought given to the Club M. No thought given to the comfort of the hotel guests; not even elite Marriott members. This hotel is an absolute failure and should be *****ped of its franchise designation! Then, there was the room. Room

This hotel exceeded my expectations. The rate for Hilton points per night was a bargain. (The cash price was great too.) The location was good, with a shopping mall 5 minutes away. As a Hilton Diamond member, I was upgraded to a suite. This was a pleasant surprise, because I rarely get upgraded at Hilton Garden Inns. The staff are great at this hotel, including the housekeeping. The laundry service was efficient and better priced than other hotels. It was nice to have a pool area and a gym with all an all in one weight lifting station. The breakfast was good with plenty of choices. I highly recommend this superb hotel!

Excellent staff. Excellent services. Excellent location. Completely satisfied. Excellent clean room. Excellent breakfast. I will highly recommend the hotel to all my friends. Provided excellent tour suggestions. Provided excellent tour company guides. The tours suggested were excellent.

The hotel is super well located two squares from the Marimba Park and half squares from the main Avenue, the attention of its reception staff is very pleasant, the Wi-Fi is excellent and the hot water is wonderful, The breakfast you give is limited but with very good taste, I really recommend them.

Overall a not so satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor is there any noise isolation. The sheets smelled really nicely and it looked inviting. Looked! I found a spider,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn't existent and it shows. Nor is pest control. Glad the scorpions and serpents avoided me...just joking.maybe...The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with another huge building next to this one. Bed factory I am normally fleeing from...The view was terrible at a wall although being diamond elite ihg. So this was their upgrade? I got my reasons I don't frequent holiday inns much. And I was right again. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don't have batteries) ... the guy to,d me literally he wasn't feeling like being sent over to the mall buying new ones so he returned with a new safety box later. What a hotel! The rest wasn't much better...it's like traveling back to 1975, apparently nothing ever changed there since then. The restaurant looked awful with its lights that would be more appropriate for lighting up an airport hangar or an international border crossing than a place where you eat but ok... their strange waiters that got so much more to do on their cellphones than caring for guests. No tip for you! There are hotels that shoul ho torn and flattened just to make space for an exciting new parking lot. Would I return to this one? Definitely never !

A very place, very friendly at all times, I was given the room before check in, the very friendly night auditor also, the restaurant food is good, at a very acceptable price, I was making tours and they were all in the wake to keep them out

The service is very good and the environment is very elegant. However, unlike the country, the room has only one towel, no slippers and toothpaste toothbrush. But soap, shampoo is very good. In addition, if you don't understand Spanish, communication may be difficult.

Excelente atención de los colaboradores de este hotel

The place is nice. If you are not 100% an animal lover, I do not recommend it. There are several not very nice animals hanging around the hotel. And there is a lot of noise at night, the rooms have quite a few insects, such as ants, those that don't bite but climb on your things or clothes. I would recommend the place to fumigate the rooms, out there they have a pretty nice Alberta area. To leave the hotel you have to order a taxi or arrive by car.

Very restful. Great beds, sheets, pillows, hot water, towels, complimentary water/shampoo/etc. I travel quite a bit, but I know many do not. For the neophyte/uneasy traveler I'd say, ”You'll be very comfortable here.” Very easy access to the Palenque ruins. The AC works great. Staff has been wonderful. We had a minor problem and it was addressed immediately. It really is a nice place to stay (and it has it's own restaurant). I believe I need to be mindful of my fellow travelers priorities and say that I found the pool a disappointment. It's very nice in location/construction, but my observation on this trip has been that ALL the hotels I've stay edat use their pool filters only part of the day. I regret that this pool is so cloudy that (I think) a good 'shock' treatment is in order as well as a thorough cleaning.

The service is really nice, we wanted te check out early because we changed our plans. This was not a problem, and we could come back later to store our bagage for a day. They were really helpfull. Also they have a really nice jacuzzi, enough showers, airco in the dorm and clean beds.

In the room itself we didn't feel uncomfortable, although it was moderately cleaned (we found a clothing piece of pre-inhabitants), and Wi-Fi only worked on the walking. You can visit a nearby supermarket and sit in the pool area in the evening. However, we all felt very dissuasively the inacceptable breakfast: no buffet, toast bread only unilaterally brown (better: burned), packed butter, marmelade and grievous whirlwind. A small fruit shell in award. That was it.

Casa Mexicana is a great hotel to visit San Cristobal. Miguel and Elton at the reception, Sonia and Rey in the restaurant, and Francisco and Mateo the bellboys, were more than helpful and accommodating. The breakfast buffet is really good, and with the additional guacamole we ordered it turned into a feast. The fountain in the central courtyard gives a lovely and relaxing sound, and the armchairs placed in that area are perfect for sitting down and catching your breath after walking around San Cristobal. Our only complaint was the noise made by the water pump, but once we mentioned it to Miguel, he helped us switching us to a quieter room. He also helped us booking some tours (Palenque and Cañon del Sumidero).