Guest User
June 30, 2024
Speechless. This is the first time I have encountered a hotel/homestay without a front desk. You need to check in by yourself and contact them in advance. I called them twice in a row but they refused to answer. They said I needed to send a text message. After sending the text message, they gave me the door code for check-in. I booked an independent single room. I continued to send text messages to ask which room it was, but they didn't reply. It was not until the evening that the staff returned to the second floor and knocked on the door before they led me to the room. In short, it was very troublesome and inefficient. They said it was cold and needed a quilt, but they only added a thin blanket. It was still a bit cold at night, so I went to another room to find a quilt for myself. Although it was a bit dirty, at least I had to keep warm. As a result, they found out the next day and scolded me, saying that I shouldn't take the quilt without permission. The main reason was that I was embarrassed to disturb them at night. In short, they couldn't understand each other and the service attitude was extremely poor! Everyone try to avoid pits!
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