Courtyard Aberdeen at Ripken Stadium

This hotel absolutely sucks. I arrived & the next day i had house keeping clean my room & they took my food out of my room & also was missing 2 apple watches, hair dryer, make up, & my 7 year old sons baseball equipment… when i spoke with supervisors they did nothing to help & went around the hotel spreading false information.

I stay in Marriott hotels across the country, and have done for a number of years, and this is without doubt, the worst i have stayed in, EVER!!. Upon arrival i was greeted by a pleasant member of staff, who checked me in, there was no acknowledgement of my Marriott Elite membership, but thats not the end of the world. Having worked all day and then driven 7 hours to get to the hotel, i headed straight for my room. This is where the experience starts to rapidly decline. The carpet in the room was covered in large stains from i dont know what. there were extra pillows as requested, and before going down for dinner, i drew my curtains to get changed. The stains on the curtains made the carpet look clean. The bathroom was not much cleaner, with the toilet seat loose. I went down to reception to complain, and was met by another member of staff, this time not so friendly or attentive. I explained the problem to which he said "do you want another room"? i said i would and he gave me another room to move into just 3 doors down. This room was not much better, and as i had no help in moving my luggage, pillows, computer bag etc, i decided to stay in the first filthy room. Surely things couldnt get any worse, so i went down and sat down in the restaurant where i ordered Chicken wings to start and then a grilled chicken burger for my main course. The chicken wings came, and although were hot in temperature, were burnt on the bottom, as if they had been cooked on a tray that had remnants of previously cooked burnt food that had stuck to my wings. The chicken burger came and that was the same, as were the new potatoes i had ordered instead of chips. Overall a very disappointing meal. i got an early night as i had another early start in the morning. When i came down for breakfast, i was seated and asked if i wanted anything hot to eat as there was only a cold buffet out in the self service area. I asked for a menu, and the member of staff said "we dont have menus, but the kitchen does the usual hot stuff, bacon, sausages eggs". not great again but i ordered scrambled eggs and mushrooms which werent too bad although the service left much to be desired. I will never stay here again, and would be delighted to expand more should anyone from Marriot Bonvoy wish to contact me.

Great value