Latest Hotels Reviews for Aberdeen

Ibis Aberdeen Centre - Quayside
4.2/5115 Reviews
Aberdeen City Center
Cleaning staff would wake me up early in the morning even though I put out the do not disturb sign, they also have an eco cleaning policy so if you don’t need your room cleaned and you have put out the sign they should not be trying to enter. They were very rude and aggressive, they would continuously bang on the door so the whole room would shake and items would fall from shelves. Even after telling them I do not need my room cleaned today and please do not disturb me they would come back a couple hours later and do it again. Furthermore, due to this behaviour I took it upon myself to inform reception if I had any important phone calls that I had to take privately between 9-3 so that I would not be disturbed by the cleaners during my private calls and also used their texting service to make sure it was in writing to not clean my room during the times I required privacy. The cleaners would ONLY try to enter the room in the hours I stated I needed privacy. One day I only needed privacy between 2-3pm and they came in at 2:10 and spent a good 15 minutes arguing with me. I even offered to take my call elsewhere if they could provide a private area so they could clean the room but this was refused. The lack of privacy and the fact issues happened with the cleaners on a daily basis resulted in me having to put a notice on the door stating if I was harassed by the cleaners again I would have to call the police as the situation had become that unsafe.

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