Aberdeen Spa Hotels

Everything is very awesome. Fully cleaned room with all essential things. This is perfect hotel for staying . It just little far away from railway station but I really liked all the things. Really good.

Great location in city centre and efficient friendly service from reception staff. Limited facilities due to COVID-19 restrictions but there is an evening bar available with craft beers on tap. Comfortable bed ans spacious standard room. Good shower. Would stay again next time I visit Aberdeen.

My friends and I have just returned from this hotel which was chosen by Caledonian Travel as the destination of our mystery tour. The photos advertising the hotel bear no resemblance to the reality. To say it is rundown would be a complete understatement. It is a tip and should not be allowed to operate. There are far superior hostels! The smell of dampness is pervasive, the views from our rooms were of a derelict area and I fully expected rats to be running around, the rooms are not clean, nothing has been updated for decades, the food is mediocre at best...the list goes on. After an hour in the dining room, we were asked to vacate our seats because there were so many other guests. A woman on our trip went to reception to say that, before they had arrived, the hot tap had been left on in their room and had flooded the bedroom floor. She was told that there was no other room available and nobody could help her: she was given towels to mop it up. Furthermore, unless you take a taxi the 4 miles into Aberdeen, there is nothing else to do but sit in this dire place. We went to a nearby pub where the atmosphere felt threatening so we left. We later heard that the barman in the Britannia had warned someone else about going there. On a positive note, the staff were lovely and had to deal with lots of complaints but, I'm afraid, they had no solutions. I have stayed in many, many hotels but have never experienced anything quite like the Britannia. Avoid!!!

We stayed here for 2 nights as a family whilst my husband was working. The entrance to the hotel was lovely, a beautiful aroma in the air and very helpful staff on the reception. On entrance to the lifts, everything seemed clean and fresh. The rooms were large. We had a double and a single bed, and still had plenty room for a pram and our bags. The shower was powerful and hot which was lovely and fresh towels each day. There was a kettle with plenty tea/coffee to choose from. The beds were comfortable. There was a heating/air con remote however regardless of what we did, the room cooled at night time, waking our little one who likes to be snug as a bug. After night one, I left the room for it to be made up and although the room was cleaned - the bed was “thrown”together the way I could have done it myself. None of the covers were “tidied” under, making it like a fresh bed again for that evening which was disappointing. There were also a number of marks on the bathroom tiles and up on the ceiling which could have easily been sprayed and wiped down, I’m sure. Perhaps a little more attention to detail with certain things. There was an ice machine on our floor - didn’t work. However reception brought some up for us which was good. There is a lovely large bar area on entrance to the hotel. I was looking for somewhere to have a coffee on day 1 however was informed I could only have takeaway coffee as they didn’t open until noon. I found this a bit strange as there were a lot of business people with laptops who were instead sat on the couches outside the bar area when in fact, they could have had a comfortable seat with a coffee in the bar area. Maybe something to think about? It’s a shame as I had met up with a group of 6 of us plus our kids and we would have all ordered food and drink but instead had to make our way to Starbucks.