To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.2
Amenities3.1
Service3.2
Cleanliness3.2
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All reviews(23)
Positive reviews(14)
Negative reviews(4)
Guest User
Standard Double Room
Stayed in Nov 2024
Business travelers
13 review
2.7/5
Posted on Nov 20, 2024
n ot worth the amount, bad breakfast
Guest User
Standard Double Room
Stayed in Nov 2024
Business travelers
13 review
3.5/5
Posted on Nov 20, 2024
good hotel
Mutouren
Standard Double Room
Stayed in Sep 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 30, 2024
非常好,環境好,安全,員工好
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Guest User
Stayed in Dec 2024
Other
2.0/5
Posted on Dec 15, 2024
Overall, The Hotel is fair but not good enough. The rooms have AC that can hardly be adjusted. There was no internet in the room and when I sat out in the restaurant, the staff told I must eat. Honestly, why not allow a resident sit in the restaurant area when there is no internet in the room? The staff were rude in handing this matter.
farooq a
Stayed in Jun 2024
Business travelers
3.0/5
Posted on Jun 16, 2024
Location is good, but they don't offer tea coffee in the room, also my laundry was delayed, room telephone was not working therefore I have to go to reception for any requirements. Breakfast was good. But the staff was cooperative. And room also cleaned.
Response from Property: It is with great pleasure that we receive your comments. Also, we will share with our teams as our main motivation is the satisfaction of our clients. In response to the different points highlighted, the hotel management decided to improve amenities in the rooms. All the best
pierrem929
Stayed in Feb 2024
Business travelers
3.0/5
Posted on Feb 6, 2024
The positive:the rooms are functionnal, good bedding, crisp air con, WIFI working, hotel is tidy. Room for improvement: The restaurant and bar: food is average at best. severla items are running out and are not available( ie : draught beer on a saturday evening- sliced bread on a thursday @20:30 depsite the restaurant advertising promotions on sandwiches). My biggest issue was with Breakfast: coffee machines ( both) out of order on a few occasions- shortage of juice- stale pastry on a sunday morning(!??). Room cleanlyness: small details such as water marks on the balck painted door of the bathroom ( not a train smash- it just gives a negative impression). Overall an ok business hotel on a budget, nicely located in the cneter of Abidjan.
Response from Property: Thank you for the great review of our hotel! We are glad you had a good stay with us despite the fact that when you taked your breakfast. Nevertheless your comments are taken into account in order for us to improve the quality of our services.
Guest User
Stayed in Dec 2023
Travel with friends
1.0/5
Posted on Dec 8, 2023
Check-in at the reception took over 20 minutes. We had booked a standard twin room. They gave us a room with a small queen bed. We told them that the hotel had confirmed two separate beds - but the unhelpful receptionist just dismissed us. The room was small and claustrophobic. It had a small window and was Cluttered with unnecessary racks. Only one small bottle of water was given for the two of us. The intercom did not work. The pillows were so thick that it was impossible to use them. No toiletries in the bathroom. We spent two uncomfortable nights at this hotel.
Response from Property: We are sorry for the misunderstanding during your stay, as we are undergoing renovation and our twin rooms were therefore not available.
Guest User
Stayed in Dec 2021
Couples
5.0/5
Outstanding
Posted on Dec 27, 2021
So, I visited ibis in July for 3 weeks with my husband for a short term getaway and was completely satisfied with the service they offered us. I recommend that everyone wanting to visit Abidjan comes to Ibis!! I was honestly so happy with my stay, the food, the layout of the rooms and the clean bedrooms. Upon arrival, I was very apprehensive as it was my stay in Africa, West Africa and didn’t know what to expect. This one employee in particular called Sabine Yebe made me feel less anxious upon arrival, talked to me throughout the day just to make sure I felt safe and informed me on the history of Ivory Coast, and also tourism favourite places. It’s so nice to have employees like Sabine Yebe to make people feel very safe and cared for. Thank you so much!
Response from Property: Dear Ritareynolds33489, It was a real pleasure for us to have received you. Your satisfaction is our priority and we look after it. Thank you for taking the time to share your review and hope to see you again and do even better on your next stay.
Guest User
Stayed in Dec 2021
Solo travelers
5.0/5
Outstanding
Posted on Dec 27, 2021
My visit to the ibis was wonderful because it was very hygienic. I felt very cosy whilst on my visit too and my needs were ensured. There was this one lady in particular that really stood out to me, Sabine Yebe. She is a chamber maid. She has encouraged me to want to come back here with my family more often as she really looked after our bedrooms and made us feel very secure, especially in a foreign country.
Response from Property: Dear Patriciahampsonway Patriciahampsonway, Thank you for your comment following your stay at the Ibis Plateau. It is with great pleasure that we receive your compliments. Also, we will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. Looking forward to welcoming you again. Best regards
Samuel l
Stayed in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 20, 2023
Very satisfactory stay overall, it feels like home, with very warm staff. Hotel very well located in the heart of the plateau I did almost all my classes on foot. I've been going to this hotel for a really long time and I'm always satisfied.
Original TextTranslated by Google
Response from Property: Toute l'équipe de l'Ibis Styles Plateau se joint à moi pour vous remercier pour votre commentaire très encourageant.
David D
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 20, 2023
A very beautiful setting, really it's the property. It's a 7 star hotel if possible, I really admire the location, the welcome and even so captivating that I didn't even want to leave the place. Really adorable.
Original TextTranslated by Google
Response from Property: The entire Ibis Styles Plateau team joins me in thanking you for your very encouraging comment. Indeed, after a year-long closure for renovation, we are always delighted to read comments that reward our efforts. We hope to see you very soon.
BI IRIÉ THIERRY... T
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 20, 2023
I liked the hotel because of the welcome, the staff is very courteous and takes care of their customers very well, and what I liked a lot more was the breakfast where the staff took care of us. I really liked the Ibis Plateau hotel.
Original TextTranslated by Google
Response from Property: Toute l'équipe de l'Ibis Styles Plateau Abidjan se joint à moi pour vous remercier pour votre commentaire très encourageant.
romuald emmanue... n
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 20, 2023
After a long trip we had a very good rest with a very peaceful room the bedding is of very good quality the staff on the floors very dynamic and smiling really nothing to complain about The hotel is also very well located the perfect security 👍
Original TextTranslated by Google
Response from Property: Toute l'équipe de l'Ibis Styles Plateau se joint à moi pour vous remercier pour votre commentaire très encourageant. Nous sommes ravis de constater que votre séjour se soit bien déroulé et nous espérons vous revoir très bientôt.
Adahi O
Stayed in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 20, 2023
Ibis styles plateau clean hygiene and respect, good welcome I am delighted with my stay Welcoming staff, very good bedding, quiet and peaceful and secure room, I would come back to follow the Can possibility of going to the stadium on foot. thank you to the first manager of Ibis styles plateau and the members of the staff.
Original TextTranslated by Google
Response from Property: The entire Ibis Styles Plateau team joins me in thanking you for your very encouraging comment. Indeed, after a year-long closure for renovation, we are always delighted to read comments that reward our efforts. We hope to see you very soon.
Q1329FYmarcot
Stayed in Nov 2023
Business travelers
2.0/5
Posted on Nov 11, 2023
Really embarrassing. I stayed in this hotel for 4 nights on business, unfortunately booked by customers. The only saving grace may be the location given that it is the financial district and home to various ministries. The cleanliness of the hotel is embarrassing, the rooms have long-haired carpets under the beds full of dust and everything, the smell of old and dust reigns over the entire structure which is obsolete and does not meet the minimum standards. The staff, as far as they can go, is also quite helpful even if not very professional. The bathrooms in the rooms are devoid of everything, even hand soap, when you take a shower the water comes into the room, there is no minibar, there is no hairdryer, really not even in Russia 20 years ago have I ever found such degradation similar. Let's not talk about the value for money because it's better to overlook it.
Original TextTranslated by Google
Response from Property: Buongiorno, Ci dispiace molto che i servizi offerti dalla nostra struttura non siano all'altezza delle nostre aspettative. Infatti, dopo un anno di chiusura per ristrutturazione, lei è uno dei nostri primi clienti e siamo consapevoli dei numerosi aggiustamenti da apportare per un maggiore comfort. La ringraziamo ancora una volta per il suo feedback, che ci ha permesso di progredire verso l'apertura definitiva della nostra struttura.