Pullman Abidjan Reviews
Pullman Abidjan
Rue Abdoulaye Fadiga, Abidjan, Côte d’Ivoire, Abidjan, Côte d'IvoireView Hotel Details
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Pullman Abidjan Guest Reviews
4.1/5
Very Good
67 review
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(67)
Positive reviews(58)
Reviews with photos/video(4)
Negative reviews(9)
Lim Siang Hui
Superior Room with City View Non smoking
Stayed in Sep 2023
Business travelers
9 review
Outstanding
Posted on Sep 27, 2023
It is a right place for biz travelers to stay over
Everything is good and had a pleasant stay
Catherine Hernandez
Superior Room with City View Non smoking
Stayed in Sep 2023
Business travelers
8 review
Amazing
Posted on Sep 28, 2023
Clean and comfortable. Worth the price.
Moustapha
Superior Room with City View
Stayed in Jul 2022
Couples
1 review
Outstanding
Posted on Jul 22, 2022
Wonderful place to spend holidays
alouxb
Superior Room with City View Non smoking
Stayed in Jan 2024
Couples
6 review
Outstanding
Posted on Jan 26, 2024
Excellent stay in this very well located hotel and very, very friendly staff! The room is spacious and well equipped, we will come back with great pleasure.
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Guest User
Superior Room with City View Non smoking
Stayed in Jul 2023
Couples
25 review
Posted on Jul 24, 2023
A little disappointed for a 5-star hotel, it's just average. The gym is small, the swimming pool is too, and the room facilities are not enough.
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Guest User
Deluxe Room with Lagoon View Non smoking
Stayed in May 2024
Couples
6 review
Outstanding
Posted on May 26, 2024
Very beautiful setting
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neuf007
Superior Room with City View
Stayed in Feb 2022
Family
59 review
Amazing
Posted on Feb 21, 2022
Impeccable stay professional staff
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Guest User
Stayed in Mar 2024
Business travelers
0 review
Posted on Mar 30, 2024
Stayed here for al week. Stay was good, but not consistently good. And certainly not 5-star good (I would say nowhere near 5-stars). Lobby is nice. Hallways on the room smell musty. I agree with the observation that the hotel is dated. Despite renovations. Staff does not speak English very well, you really need to speak French to get things sorted. Breakfast service was very inconsistent. Smoke instance, staff was very task oriented rather than service oriented. No spoons, and if there were spoons they were in a different location every day. Tables did not have napkins, coffee machines not working or out of more milk without staff fixing the issue. No napkins most of the time. My plate was removed, and table was cleared while I went to get some more food. Despite my knife and fork indicating that I wasn’t finished eating yet. Etc. Etc. Hotel is conveniently located in Le Plateau, but there’s not much to do or see in the area. Taxis are abundant. So is Uber. Room was good, with view over ‘the lagoon’. Bidet overflowed the bathroom when used. Would I stay here again? Probably yes. All in all these small inconveniences lead up to the fact that this hotel is not on par for 5-stars. I’ve stayed in 3-star hotels that were better.
Guest User
Stayed in Mar 2024
Business travelers
0 review
Outstanding
Posted on Mar 23, 2024
I am a regular customer at the Pullman; this time I spent almost two weeks of continuous staying. The staff is polite, well trained and ready to help 5stars… rooms are spacious and attended regularly with full scope (towels changed, water added etc..) 5stars. The restaurant provides a menu with a reasonable variety of food same for the bar. The gym is well equipped and enjoyable avoiding pick hours. During my staying a couple of times I got calls from the customer satisfaction manager to enquire on my.. satisfaction, is a nice touch. Some notes/ need to know: rooms with lagune view are obviously better, however you will be over the swimming pool area and could be noisy during the weekends as there are often parties in the evening with loud music.
Guest User
Stayed in Mar 2024
Other
0 review
Outstanding
Posted on Mar 12, 2024
Team dynamique Very good hotel that I recommend for business men and even for meetings with these beautiful rooms and a view of the lagoon its makes you want to stay all the time IT team very friendly and responsive to all needs and very professional
DORIS
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 20, 2024
It was amazing place to spend your holiday, very clean room and friendly workers. The breakfast was very rich and had varieties to select from.
Guest User
Stayed in Feb 2024
Business travelers
0 review
Posted on Feb 9, 2024
I stayed here for 5 days while on a business trip. The hotel entrance is nice and the rooms are bright and airy. The bed was very comfortable. However, there was a constant damp and musty smell in the room. The weather was very humid, so I suspect this could have contributed to the issue but it was quite strong and not nice. I would prefer to stay in another hotel next time. My colleagues mentioned Noom but I opted for The Pullman. However, I don’t think that was the best decision.
Guest User
Stayed in Jan 2024
Other
0 review
Very Good
Posted on Jan 8, 2024
A lovely hotel with spacious modern rooms and a wonderful view. All was fine during our stay. However I was very disappointed that it proved impossible to get a response from the hotel prior to our stay. No-one ever answers the phone and emails went unanswered even when they were directed to the hotel via the central Accor customer services. This was extremely unfortunate and not something I have ever experienced from an Accor hotel before. So all in all a good stay but improvements needed in replying to guests.
Guest User
Stayed in May 2023
Other
0 review
Outstanding
Posted on May 24, 2023
Excellent sejour Great location.excellent staff always there to help you Huge choice for breafast . There was one dinner/ cocktail set for us. Local traditions , dancers and singers good food ...i did enjoy the evening
Guest User
Stayed in Nov 2023
Other
0 review
Posted on Nov 14, 2023
I went to Adiraja for work meetings and this was my first stay at the Pullman. The room had a gorgeous view of the room, that is about the only good feature. The hotel is dated, though they did try to renovate the rooms, taking out the file carpet covering all of the hallways. If now only the hotel managed to clean the floors, that would be something. One pass door to bed and the soles of the feet were black. Sunday morning at 8am cleaning barged into my room and when I dared to complaint informed I should have pu the “do not disturb” sign out. Suffice to say they did not clean my room before noon for the remainder of my stay. The lobby, bar and terrace are nice enough, but unusable on a Sunday as the crowd from the brunch hosted in the main restaurant is boisterous and due to it being all open floor, one is part of the crowd if one does not retire to one’s room. The pool is nice enough but to get to and from it, one has to parade through the restaurant, past anyone who happens to be there. But worst is probably the incompetence of the front desk. I had requested a wake up call and booked an airport transfer for my departure (a 4:00am flight) and reconfirm both twice the night before departure, well neither the wake up call happened not had a transfer be arranged causing me to almost miss my flight and scrambling to find a taxi at 2:30am. Never again