TownePlace Suites Abilene Southwest

Very nice hotel with a pool ,& very clean . The outside sitting area has grlls for cooking & a tv very accommodating . But on different note I got 2 rooms both kings with pullout couches . Only to find out that the pullout couches don't pull out . So we had to make pallets for the kids , which I understand doesn't sound like a big deal but for the price I paid for the rooms it was very aggravating . Had I know about the couches I would of got rooms with 2 beds . So yes I'm a little frustrated . Wasn't offered a discount , nothing !!!

Amazing as always. Smooth check in and check out service. Thank y'all.

I have been here several times since their opening in January 2024. All the benefits of a brand new facility, very clean and in a good location. Breakfast lags a little bit specially if you appreciate fruits: most of the times are not good because they seem they have been in the basket for too many days... Finally, award to most unwelcoming employee goes to .... the lady (gray hair) attending the breakfast. Good luck if she doesn't bark at you. Anyone can have a bad day, but she seems having a bad year. Surprised the management hasn't replaced her so far.

Great staff

Some of the people here are great, others are simply terrible. Hotel didn't have standard room ready 30 min before check-in, and would not allow us to use the pool despite having 2 kids and being long time members of the Marriott brand. It's a new hotel so everyone is on edge, but they should err on the side of BETTER service and not on following rules. Also they encouraged us to use the pool on our first stay, then later told us we had to leave because the water was green and there might be dangerous chemicals. 😂 Management here needs work. Finally the king rooms are Tokyo-airport level small. If you're an American traveler you might not enjoy the space-capsule like feel.

This is a brand new hotel. Very nicely done.

Out of every hotel we have stayed in I would give this a 10 out of 10. The rooms were beautiful well laid out large and the best with a excellent price highly recommend and will stay here again.

Comfortable bed and couch. New property.

My first time to stay there and I was very impressed.