Name: Airport View Hotel
Address: JR4C+2M8, Dr Amilcar Cabral Rd, Accra, Greater Accra, Ghana, JR4C+2M8, Dr Amilcar Cabral Rd, Overseas, Ghana
Rating: 3.7

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All reviews

Positive reviews

Reviews with photos/video

Friendly owner

Good service from the staff with nice smiles 😃 on faces,  email response was good. 
Will definitely book for a short stay again.

Well located near the auto and other places

何度か延長して、長く宿泊しました。
スタッフもフレンドリーです。
空港からも近いので、それはとても良いです。

I extended my stay several times.
The staff are friendly.
It's also close to the airport, which is great.

Airport pickup service

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Car rental

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

Holiday Homes

All Languages

English

Chinese

Japanese

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Standard Single Room

Deluxe Room

Standard Twin Room

Deluxe Twin Room

Because of price I usually stay here and it was okay so far but today when I tried to extend a couple of more nights, the staff told me you haven’t paid for last night. I was totally confused because I already paid 11 nights at first day when I checked in. But they said I paid only 10 nights. The truth was “hotel changed rates” without telling me after I checked in and made me I haven’t paid enough!!! Even hotel made me done but they made a crap that I asked to extend one night yesterday. I was sooo confused because I didn’t go to reception and the staff said she wasn’t at reception yesterday. she just made a story to adjust rate change. It’s understandable if hotel decide to change rate, yes, then hotel should have told me in advance. No need to make a story! So uncomfortable!  チェックインした時に全額支払い、チェックアウト日に数日延長をしたいと伝えると、１泊分支払いが不足していると言われました。おかしいなと思い話を聞くと、勝手にレートを変えられてたようで、ホテルの記録上、チェックアウト日は合っているのに、1日少なく支払ったことになってました。普通に考えてチェックインの時に全額支払うのだから、なんであえて1日少なく払うのって感じなんですけどね。 受付の方からは”昨日あなたが受付にきて、1泊延長したいと言いましたよね”と言われ、私は受付にも行ってないし延長の話もしていないと話すと、”いや、きたよ”との繰り返し。 おそらくチェックイン対応した人が私のレートを間違ってしまったから、記録上は正しいレートにしたんでしょうけど、それならそうとちゃんと誠実に話してくれたらそのレートで支払うのに、嘘をつかれるなんてびっくりです。 チェックインを対応した人及びマネージャーと話をしたいと言って一旦は終えましたが、レートを勝手に変えて支払っていないようにするなんて恐ろしすぎます！

My partner and I had an incredibly unfortunate experience during our stay last year in March at the Airport View Hotel. In the middle of the night, a staff member entered our hotel room without any warning or permission. It was an extremely embarrassing and unsafe situation. What made matters worse was the hotel's lack of proper response. Rather than addressing the issue promptly, they delayed us and provided no satisfactory resolution. We were even asked to pay the full amount for our stay, despite the intrusion. The hotel claimed they couldn't see anything on their security footage and tried to pass it off as another guest's mistake. It was a clear case of negligence and unprofessionalism. In addition to the incident, we found the overall condition of the hotel to be outdated. It lacked the level of professionalism one would expect. Needless to say, this experience has left a lasting impression, and I have no intention of staying at the Airport View Hotel ever again. I hope this review sheds light on the issues we faced and encourages the management to take immediate action to ensure the safety and privacy of their guests. It's essential for hotels to uphold a high standard of service, which unfortunately was not the case during our stay.

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Discover 120 reviews of Airport View Hotel, rated 3.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Airport View Hotel Reviews: 120 Verified Reviews Latest 2024 | Trip.com

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