Elilly International Hotel Reviews

No air conditioning, very cold.

Breakfast is ok, sometimes the diesel generator under the power outage keeps ringing, and a diesel smell changes from the 2nd floor to the 9th floor. If the WiFi is connected, it will be disconnected. It is best to bring an Internet cable or bring your own AP. There is a security check at the door. It is safe. , there is a western restaurant on the opposite side with a good environment, which is equivalent to a domestic 3-star hotel

I didn't like it. Some of the staff were friendly and the bed was good. The restaurant staff was a 10/10. There was no shower, just a bathtub, terrible! The carpets were very dirty, there was no air conditioning, and the minibar was empty! The minibar didn't work, I asked for a replacement and no one did anything. The manager and the concierge simply ignored my request to replace the minibar, which was super small and could easily be replaced. The safe box didn't work, a guy went to fix it, said he would come back and never came back. I had to call again 2 days later. The TV only got 2 channels. I found cockroaches in the cafeteria, walking around in the same area as the fruit. The people selling at the counters are annoying you, trying to sell you things, they look like people who beg on the street. They should also put up posters advising visitors to beware of pickpockets in the city of ADDIS ABABA. There are pickpockets EVERYWHERE around the hotel BE CAREFUL. The glass door to the balcony didn't close properly and mosquitoes got in... Bring your repellent. Considering it's a 5 star hotel, it left a lot to be desired. 😕

Excellent service. Very responsive and attentive to customer needs. I would definitely recommend them. Best service in town. Food is great. Great service. The overall stay was excellent. Expections are met. The staff is very nice . The amenities offered are excellent

Five-Star Hotel in Addis Ababa (Finfinne) with Poor Service This hotel used to be one of the best in terms of hospitality and service. However, recently, the quality of service has significantly declined. Employee motivation seems to be almost non-existent, and no one checks in with guests. We used one of their rooms for a workshop, which was poorly ventilated, cramped, and hot, while another room near the swimming pool was noisy. No one asked if we needed anything. Despite requesting coffee four times, I never received it. There was no clear person in charge of managing customer complaints, and overall, I received below-average service.

Elilly international hotel is one of the best hotel in addis abeba, located at the center of addis so it makes my stay easy and comfortable to go and come back from my conference, The staffs were helpful specially the front desk staffs. I hope i will go back soon for conference and i make reservation at elilly hotel

Stayed at Elilly International hotel for two nights. The front team was friendly especially gelila others as well...foods were delicious and waitress was helpful. Will definitely come with family. The housekeeping staffs were amazing also.

I recently stayed at Elilly International Hotel and was thoroughly impressed with their breakfast accommodations. The variety and quality of the breakfast options were outstanding. The pastries, in particular, were a delightful highlight – fresh, flaky, and absolutely delicious. The attention to detail in both the presentation and taste of the food made each morning a wonderful start to the day. Highly recommend!

The hotel is found at the districte of Kirkose and a walking distance from UNECA and Meskele square, the main things that i most like is the Security staff at the main gate are very nice and polite to the Hotel guests. I was there to use meeting facilities which was organized by the Addis Ababa City.

I stayed at the Elilly Hotel with my family . We enjoyed the food, swimming pool is warm and fantastic. The rooms are comfortable, the staff are friendly and always smiling and are very helpful whenever we needed. It's located in the heart of the city .I would recommend Elilly Hotel to my friends and family.

This is a hotel in the centre of Addis Ababa. It's just next to the headquarters of the UN and therefore it's a very well protected and safe area. The restaurant on the top floor has a spectacular view over the city, and it's a very quiet and cosy place, with very comfy armchairs. Try their grilled 'Nile Perch' with mashed potatoes. It is my favourite dish. The most enjoyment you will have from their very friendly staff. No matter what you ask them, they will always try to help you for whatever wish you have.

stayed at this hotel for nearly two weeks and had a wonderful experience. The hospitality was exceptional, from the friendly reception staff to the attentive waitresses in the cafeteria and restaurants. The rooms were spacious, impeccably clean, and offered a stunning city view. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

This hotel is very very comfortable for family Fast home serviceStaff is very corporative and supported must visit in this hotel enjoy comfort and I am certified the staff and hotel location is near to addis ababa and his hotel provides free shutter services to pick airport to hotel and back hotel to airport

The employee named Mukerem is super kind and he has always been helpful. He has always asked if we needed anything. In the other hand, another employees were slow, they didn’t have interest in the costumers. Overall, it was a good experience and I would recommend this hotel as I think it is the best one here.