Guest User
August 10, 2024
Use Air B&B or a Real Hotel with a Receptionist Review of Apart Hotel Adelboden am Dorfplatz Our stay at the Apart Hotel Adelboden am Dorfplatz was marred by several issues. Firstly, the **parking guidance** was inadequate, leading to confusion and a significant delay in finding the parking garage. The hotel should consider providing a detailed map or clearer instructions prior to guests' arrival. The lack of **quiet hours** resulted in disturbances from a noisy group nearby, which particularly affected our family's rest. Despite raising this issue, the **hotel management did not address** our concerns, which was disappointing. We also faced a problem with our **assigned parking spot** being occupied. With no nearby alternatives, we struggled until we located a phone to seek help. This added unnecessary stress to our experience. The hotel's **digital access system** for rooms, while innovative, poses a risk if your phone battery dies. We recommend having a backup plan for such instances. Although the accommodations were **well-equipped**, the location's suitability for families is questionable due to these challenges. A more proactive approach from the hotel management in resolving guest issues could improve the overall experience. In conclusion, while the hotel offers modern amenities, attention to guest concerns and clearer communication are areas needing improvement.