Guest User
February 9, 2025
The hotel's location is excellent, and the room facilities are good. However, The hotel has an unusual self-check-in system! I booked my room directly through their official website, yet there was no mention of this process. I struggled to find a way to enter the hotel and ended up spending over an hour trying to get in. The worst part was the housekeeping staff. A cleaning lady rudely knocked on our door and insisted that we leave even before the check-out time. This was completely unacceptable. As a tourism professional, I believe that hospitality should come first—before implementing modern systems, make sure to show a warm and welcoming face!