The Syntopia Hotel - Adults Only

My partner and I stayed at the Syntopia hotel for a week and really enjoyed our stay! The staff are super accommodating and friendly, the room was clean and had all the amenities needed. We really enjoyed the food at the restaurant- both of us are pescatarian and we found there to be a lot of choice, and the food was of great quality. The hotel has three pools so we never struggled to find a nice sunbed, and enjoyed the frozen cocktails being served during the day. We booked massages at the spa which were a lovely way to end a relaxing week- special thanks to all the staff in the spa who looked after us. We would definitely recommend the hotel to others looking for a relaxing holiday!

The hotel spa was the highlight of our trip, once we spoke to the lady who’s in charge she made us feel welcome all over the hotel, it’s must do if you come. The masseuses are brilliant too. Me and my partner left feeling refreshed and alive. Again, a must do!

The Spa was really good. Katerina offered us a special discount and the treatment was really really good. She is also such a lovely person and we talked with her every day. The different treatments like sauna, hammam and the massage were really good. Dora and George did a fantastic job as masseuses.

Had the best experience in the spa for a couples massage. All of the staff are so l kind and welcoming, Katerina is just so lovely both in the spa setting and when seen around the hotel. The spa is small but perfectly clean and private with both a sauna and a steam room, beds for relaxing and a variety of beverages for before the massage. Would 100% recommend to anyone.

The hotel is amazing. Rooms are clean and the whole place looks fantastic. Food and drinks are all-in and the quality is good. The staff are all very friendly and helpfull. A great tip is to visit the Spa and book a massage. Katarina is the manager there and she is very helpfull and kind to help you pick out a treatment. She’s lovely. All things considered we had a great stay! Sidenote: There are however a couple of sunbeds that people claim very early in the morning before the pool even opens. You see all these claimed empty beds for hours before people actually show up and occupy them. I would like too see more supervision from within the hotel so everyone can (occasionally) enjoy a sunbed.

We stayed at the Syntopia for a week and what a great experience it was! Very relaxed atmosphere, staff, especially the roof top bar staff were very friendly and approachable. The food was amazing as were the staff and chefs in the restaurant area. No hassle, just a really chilled out vibe. Most of the beds on podiums over the pool were taken pretty early, but that didn't bother us as there was always plenty of beds left to use. The room we had which had an inland view was comfortable and spacious, although the shower did not have a fixture for the shower head so we needed to hold it every time we had a shower. Not a biggie but something worth mentioning. Shout out to Katarina at the Spa also for organising our treatments and being very accommodating. All in all a great stay and this hotel will always be special to us as it's where my partner and I got engaged.

We are just home after the most incredible 2 weeks spent here. I don’t know where to begin with this place - the hotel complex itself is absolutely stunning, we loved the boho aesthetic, everything looked beautiful no matter where you looked / or what you took photos of. We particularly enjoyed watching the sunset at the Ano Rooftop bar alongside a cocktail. I will never get over that view and I’m so grateful that I got to experience it. We are a little confused at the poor reviews about the hotel entertainment we absolutely loved it. We thought it was classy, and elegant particularly listening to the piano and violins - these acts have such talent and were beautiful. The staff are ALL amazing. Always greeted with a friendly approach and couldn’t do more for you. They are all a credit to you and your hotel. I would like to give an extra special and warm thank you to the two girls working most evenings at the Ano Rooftop bar, they were so kind to us and made our experience really pleasant when they were serving us. We will really miss them. Please give them the recognition and credit that they deserve! As for the food, we both agreed that it was the best all inclusive food we have ever tasted. The food was fresh, very tasty and loved that there were options for everyone to enjoy. Kudos to all the catering staff for cooking such delicious food & for the waiting staff for their attentiveness and taking away plates promptly. Alongside this, we didn’t arrive till late evening and in our fridge was cold meats and cheeses. We thought this was such a lovely touch after travelling as we hadn’t eaten much that day so thank you for thinking of us. As for the location, it wasn’t ideal. Our room backed onto a really busy main road which made sleeping very difficult as a light sleeper - lots of traffic no matter what time of day it was, however we both agreed that the hotel facilities and complex overrides this. As for the sun beds, i would agree that it was a little challenging to get the ‘nicer’ beds, with people reserving beds and not coming back for hours. This was a little frustrating for us being guests for 2 weeks and only having the opportunity to use these twice during our day. The hotel states that they will remove towels that are not in use, however we never saw this enforced during our day. Additionally, people smoking around the pool as a non-smoker was not pleasant and ruined how we were able to enjoy the facilities with second-hand smoke being blown in our faces most days. Perhaps I would recommend having a designated smoke area for smokers or just removing smoking around the pool altogether. Lastly, we would like to say a massive thank you to everyone who made our stay at the Syntopia to be such a memorable one. 14 days worth of beautiful memories of Crete that we will carry with us forever.