The Carlton Lodge

We stayed at the Carlton Lodge in Adrian, Michigan, hoping to relive a positive experience there from 10 years ago. Unfortunately, this was the worst hotel experience I’ve had. We booked the family suite, and while it had the beds we needed, the room was in terrible shape—damp, dark, and poorly maintained. Electrical sockets were loose, the carpet was ancient, and stains on the mattresses and walls grossed out my kids. Housekeeping was nonexistent; I found an abandoned cart that I was able to restock some linens from. No TP in the bathroom so that was another trip to the front desk, as was a trip for towels and blankets for the sofa bed. The “included breakfast” was a joke: nothing to put on the bagels or waffles (just multiple empty and abandoned bottles of syrup stashed behind the counter) , and one day we even had to ask for milk from the front desk ( that was weird…) . While some hot items were actually okay, the overall breakfast felt neglected. The last day we there was also just an awful smell, like holy crap something had gone bad, might have been the nearly rotten basket of brown bananas on the counter, who knows. On top of that, I overheard guest complaints about all the same concerns and saw signs the hotel might be transitioning to something else, like not a hotel…. The argument between the night desk clerk and a guest was fun to witness, the guest while a little unhinged was ranting about all the same concerns and the staff member said yeah I’m not cleaning your room, I’ll refund you and you can go somewhere else… It was 11PM. The desk staff did say the General manager would not be back for 2 weeks so maybe that’s a factor??? Whatever the case, they should be clear what to expect. I would give zero stars if possible. I strongly recommend staying elsewhere. The Holiday in Express down the road is an option or an AirBnB or heck the back seat of a car would be a better option. If you do get stuck here Millers just down the road has an amazing breakfast and is highly recommended!

Room was nice, breakfast was great. The lady cooking breakfast ran a tight ship

Our room was clean. Saw lots of team members cleaning and picking up. Check in was easy. Check out was early but easy.

This was a good option for a one night stay. One problem I found - South side door does not lock. It states that you need to use your key card to enter but I could just open the door and walk in. I tried this multiple times with the same result. Not safe for customers using this property. Management needs to correct this problem. Also, no early check-ins are allowed at this property.

I liked the peaceful setting of the Carlton- trees, flowers, quiet. Breakfast room was very pleasant, and the young woman supervising it was so friendly, a hard-worker, keeping everything tidy, clean.

breakfast menu was fresh. pool was a disappointment. We went to have a swim at 7:00pm on Sunday evening only to be told by the host that she had just treated it so it was closed.

I very rarely complain, I was looking forward to staying at the hotel. When we arrived it was late and the lobby, empty, was fairly dark (which I understand given the time frame), it took fairly long awhile for someone to come to the front desk. I rang the desk bell a few times until eventually someone came. I understand that the hotel is older but the rooms were filthy (more so the bathroom), just dirty. We went for breakfast in the am that was suppose to be open until nine and we arrived at 8:30 with very limited to no options (no meat, fruit, items in fridge, bagels etc) and items were being cleaned up when we arrived (cereals, milk, pancake items etc). It was all ok but I think first impression was disappoint

Very friendly staff. Clean room. Only downfall was bed mattress not very comfortable(had impressions).