Guest User
July 30, 2023
Here is my summary for three nights at this hotel. Arrival around 2 p.m.: first contact with the parking lot, no space, we were asked to park nearby in a paid parking lot. It begins well. Second contact with the receptionist who is really unfriendly and not welcoming, not smiling. Handing over the keys around 2:30 p.m. we arrive in the room you have to kick in the door to enter room 414 or 416 we enter the room first impression quite good double bed with a sofa sea view, the bathroom a little dated but it's clean. Head to the perfect swimming pool, it is progressive with deckchairs in good condition and towels provided. In the evening, first outing by car, to return to the hotel again no space in the parking lot, no space in the paid parking lot we have to look for a parking space on our own 1 km from the hotel, with a elderly person it is not easy. We go to the reception and tell them of our dissatisfaction. The problem is well known but there is no solution. They don't care, however, in the hotel description it is clearly indicated that parking is available: liar. First night and first breakfast, what a disappointment no water, no milk, no cereals, no yogurt no fruit How to do with children? the only thing you can eat is raw vegetables, onions, cabbage, cucumbers, salad, about ten sauces with no label, a toaster that heats up but doesn't burn. Luckily there is a cook who makes omelettes and a cook who makes Moroccan crepes but one by one so you have to wait almost 10 minutes to get a crepe. We decide to stay on this second day at the hotel at lunchtime, it is forbidden to bring food around the swimming pool, we ask for the snack menu, answer: it is not open. We ask for the restaurant menu and there is no menu. You have to check directly with the cook. there is no menu as it is based on the daily menu. Ok we're going to take today's menu of minced meat and mixed salad (3 tiny balls of minced meat 90 dirhams and salad 60 dirhams) all disgusting. Otherwise, room cleaning is done before 2 p.m. Near the swimming pool there is a table football and ping pong table. the gym is good but only opens from 10 a.m. to 6 p.m., it's too short. so in the end we won't come back.
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