Hotels near Pépinières agadir palm, Agadir-Ida-Ou Tanane Province

After a few nights in Marrakesh we were really looking forward to a chilled experience in Agadir at Sofitel Royal Bay. We were so disappointed. We were greeted by friendly staff who helped us with bags and offered us a seat while we waited for check and the Riad was stunning but it all went a bit downhill from there… We were taken to our room before being told about any of the hotel facilities or where things were and timings for the restaurants. Our room however was very outdated and dark but clean. There were so many small things that really took away from the 5* experience: we had to get maintenance to sort a buzzing sound coming from the TV; on a couple of occasions we had to ask for our room to be cleaned and our bathroom door handle fell off! It seemed that the rooms with balconies were more up to date but given that the hotel had recently been refurbished we thought we’d be okay. Throughout our 4 night stay there was also a constant smell of wet paint and service men working on plugs hanging out of the walls? The weather was dull (which cannot be helped obviously) but there was nothing to do at the hotel other than lay by the pool. The entertainment of a nighttime was good but it was the same every night so got a bit tiresome. A big shout out to Youness for his FABULOUS customer service but otherwise nobody checked in with us or seemed bothered to help or serve which was so disappointing and we’d have preferred to order at the bars ourselves. We ate at the buffet one night which was okay and the Soul restaurant was nice (we then went to different restaurants so can’t comment on the food changing). Can echo some other comments, however, and the buffet definitely needed labels as we didn’t know what we were eating. It was a really underwhelming experience and did not run smoothly at all. We expected so much more.

Positive Very nice staff Beautiful swimming pools and impeccable swimming pool equipment (relaxation, parasols… of very good quality) Impeccable hygiene at the restaurant level Diverse and abundant dishes despite some minor comments on the quality of cooking Negative Good location but less good compared to other hotels in taghazoute bay (noise all day and evening emanating from the public square and the souk next to the hotel, crowded beach in front of the hotel…) Absence of a private beach for hotel residents like other hotels in Taghazoute Bay The most disturbing point in the stay is the smell of mold in the bedroom and the bathroom which, despite our report and the intervention of the staff, remained throughout the stay Daytime entertainment not great with little music by the pool during the day (almost inaudible in some places and cut off very early in the day around 4:30 p.m.) Evening entertainment to improve (too boring and repetitive) Room towels to change (not at the level of a 5-star hotel, almost all damaged)

A warm welcome with Moroccan tea, and staff very friendly, everyone who works in the hotel greets you, The breakfast buffet was very extensive paint sprayer, Moroccan tea, chefs so professionals you are asked with a smile what kind of fried eggs you want nice swimming pool, only the coffee was bad not drinkable everyone left their coffee standing, you could also drink coffee or tea in your room, but there was no milk powder I don't drink coffee without milk, the last one I almost had to pay Tourist tax while I already told Trip .com had been paid on the voucher including all taxes, later that was resolved and had a really nice day.

Staying at the Hyatt Regency Taghazout was a fantastic experience. The staff were exceptionally friendly and attentive, always ready to assist with a smile. The room was spacious, impeccably clean, and offered stunning views of the lake. Each morning, I enjoyed a delicious breakfast buffet with a wide variety of options. The hotel's amenities, including the well-equipped fitness center, added extra comfort to my stay. The location was perfect for both relaxation and exploration, making my visit memorable and enjoyable.

Absolute gem of a hotel if you are looking for a family (surf) holiday. We loved everything, especially the staff. Special thanks to Fadoua and Naima from the kids club who were so brilliant. Fadoua even went out of her way and bought nappies for us outside of her work hours. We‘ll be back!