Jim W
November 5, 2024
We hadn’t read all these reviews before booking this fantastic resort hotel, we took a recommendation from a trusted source, and hopes for the best… So delighted we did! There is nothing that is not exactly as they say it will be and more. I am pleased I booked a junior suite with sea view, for the ambience and space, but everything looks well done here, from the relaxed yet organised location and setting to the private beach and pools. We woul use the main pool in the morning then the freshwater swimmers pool on the opposite bay side in the afternoon. Both spacious and relaxing even though the GM told us it was 100pc full occupancy. In order of merit , with little to choose between them, we would say: 1 The amazing staff 2 The facilities 3 The rooms 4 The overall service and professionalism 5 The Breakfast! Possibly the best we have been to globally ever! 6 The food generally is high quality and fresh with a large buffet as you see 7 The on site water sports Well done to all involved We do have two small observations worth passing on.. The hotel was full, most it seemed, to have chosen the HB option with evening buffet, getting seated was not a five star experience Also the buffet was reduced amazingly quickly by such large numbers, and honestly, it was a little repetitive. We went out twice for a change consequently. Secondly, we were sold a beach bar, there was none available, it was closed the entire week, also evening entertainment bands did not materialise as advertised twice. Getting poolside service or beach side service was not easy, but not the staff’s fault, the bar was closed so they were having to walk multiple flights of steps to do each service. As I said, 100 full and two weeks or so away from season end, they have our sympathy. Overall a wonderful resort hotel and experience, we will be back hopefully soon