To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.5
Service3.6
Cleanliness3.7
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All reviews(70)
Positive reviews(33)
Reviews with photos/video(12)
Negative reviews(15)
Anonymous User
Sea View Room
Stayed in May 2024
Business travelers
25 review
4.0/5
Very Good
Posted on Jun 4, 2024
Small hotel. Room was clean. However the aircon was not functioning and it wasn’t repaired during the stay.
Paiguzizi
Double Room
Stayed in Apr 2024
Couples
2 review
3.7/5
Posted on Apr 18, 2024
The room can see the sea, which is amazing. It is also suitable for ordering breakfast and dinner. You have to pay 10 euros/meal/person in the store.
As for the room, let's just say it's average. The facilities are old and the hygiene is average. The food... don't have any expectations. You can satisfy your hunger. You can have breakfast and dinner. You can save money by going out to find delicious food for lunch.
This is probably the hotel designated by the tour group here. It felt like carloads of elderly people were being sent there. They stayed there for three days and there was elderly disco on the first floor every day. Fortunately, the soundproofing was good, and it ended at 11-12pm. Will affect rest
The sea view outside the small balcony can cover up all flaws
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Guest User
Double Room
Stayed in Apr 2024
Couples
1 review
3.5/5
Posted on Apr 4, 2024
A hotel with a convenient but old location, it shows in the beds and mattresses
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Valeri Dyba
Double Room
Stayed in Mar 2023
Family
1 review
3.2/5
Posted on Mar 22, 2023
Old hotel. The location is good. Service and food are 3. Service is weak. The pastel hasn't been changed even once in a week.
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Garcia SanchezDaniel
Double or Twin Room (2 Adults + 1 Child)
Stayed in Jun 2023
Couples
1 review
4.5/5
Great
Posted on Jul 2, 2023
All very well.
On the beachfront, which is what we were looking for.
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Guest User
Double Room
Stayed in May 2022
Couples
1 review
3.5/5
Posted on May 23, 2022
It is a well-located hotel, beachfront, complete facilities to spend a few days. What could be improved is the quality of the food and drinks at the buffet.
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Guest User
Double Room
Stayed in Aug 2024
Couples
1 review
3.2/5
Posted on Aug 27, 2024
La instalaciones han estado regular,calor en la habitación, comedor etc...la comida poco variada,pasta blanda con salsa de tomate aguada y sin sabor,te ponen comida que sobra del día anterior, también hay bastantes mosquitos todo el cuerpo lleno de picaduras de mosquitos,no recomiendo el hotel
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Guest User
Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Muy bien todo , encantados.
Un hotel familiar y con todo en cuenta.
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Guest User
Stayed in Jan 2023
Travel with friends
4.0/5
Very Good
Posted on Jan 31, 2023
Great location in the beach. Lots of nice restaurants and bars near by. Pleasant staff. Rooms needed to do what the did (a bed for the night) breakfast average. Was not there long enough to use the pool or the facilities. Would stay again as it’s a great base to travel to nearby areas. Almeria was about 20 mins in the car.
Response from Property: Dear Andrea, thank you for your days allocated in Portomagno hotel. We are very agree with your comments after your days in the hotel. We hope to see you again. Thank you again and best regards, Carlos Campos General Manager
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Guest User
Stayed in Jan 2023
Family
1.0/5
Posted on Jan 31, 2023
Here at the moment,the hotel itself is lovely and clean,pool area fabulous but the food (having dinner) is a let down,like I have gone back in time.. meat is swordfish chicken legs and hotdog,salads chips and cube potatoes, fish soup and veg that tastes of chicken.. need to up sort this area out!!!
Response from Property: Dear Fiona, thank you for your days in Portomagno Hotel. First of all We are very agree about your positive comments about the cleaning and pools area. We will check with the kitchen our comment to check it with the chef. We hope to see you again in the hotel. Best regards, Carlos Campos General Manager
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Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 7, 2023
We have stayed here before - not by choice - family booked around 15 years ago to visit some cousins who lived nearby and wow, it was even worse the second time around. Not a lick of paint or upgrade to any furniture or amenities in the 15 years since we first encountered this dated, tired hotel. Extremely tired and dated. In need of some new furniture, beds made my body numb, extremely small room for a family of 4 (we had to climb over the beds to get to the bathroom), linen was itchy, aircon not controllable - we were all so cold we couldn't even sleep. Food and restaurant - the worst part of the hotel- In the basement with no natural light or air. We actually left a day early and lost our money as couldn't handle another night . Such a lovely location - with a little investment this hotel could be at least average, but I am afraid to say it is really poor.
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Response from Property: Dear Mr or Mrs, first of all We are very sorry about your experience and comment. We always want that our guests stay fine. Is you talk with me or reception manager We will try to check any option for you if We can, like a superior room, a Junior Suite or similar. THey have different price but We always try to find and option for our guests. We will talk with the hotel owners, Alegria Hotels has the hotel rentes, to try to invest in things like you comment as old rooms or restaurant place, but at the moment restaurantis in down floor, with air conditioning working. Food commet We can understand it is an opinion and We have different guests comments about that, a lot of them good comments. We hope you can visit us again and try to help you in all that I can. Best regards, Carlos Campos General Manager
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Guest User
Stayed in Apr 2023
Other
1.0/5
Posted on Apr 23, 2023
Terrible Hotel. Entertainment was terrible, there was extremely lots of Noice all the time. Breakfast was terrible and also a room full of noice - I cant understand why they didn't use the space outside to sit that aould have been nice. Gym is opening at 10.00am ??? Gym is closed on Sundays ?? This makes absolutely no sense !
Response from Property: Dear Sir or Madam, Thank you for your days in Portomagno hotel. We are very sorry about your comments and We check each comment with our Team Managers and myself. We hope you give us oportunity to visit again and will check the measures that We have had. Best regards, Carlos Campos General Manager
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Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Everything was in perfect order, the cleanliness of the rooms (cleaned daily), the selection of food sufficient, the food tasty, a good distance to the beach and helpful staff. I don't understand some of the bad comments here pointing out the food for example. Every day there was something different from the main dishes, always including fish, etc. We were satisfied and would love to come back.
Response from Property: Dear Luk, first of all thank you for your days alocated in Portomagno Hotel. We are very agree about your comment and services description, foof, cleaning, etc. We transfer your words to our department managers. We hope to see you again in the hotel. Thank you again, and best regards, Carlos Campos General Manager
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Guest User
Stayed in Jan 2023
Other
3.0/5
Posted on Jan 31, 2023
we stayed here last week for a week. its seems only a spanish hotel.im irish and my partner is english ,felt a bit uncomfortable at first, but got a little better as week went on.the bar staff was lovely lads, very helpfull.food was good,lot of salad,fish,meat.staff in dinning room bit like prision staff,very stern sometimes.area,very quite,but we enjoyed it. thank you
Response from Property: Dear Patricia, thank you very much for your days allocated in Portomagno Hotel. We are very agree about your words after your days with us. I transfer your comments to de department managers and We will check with the restaurant Satff your opinion and try to have better opinion next time. We hope you want to visit us again Than you and best regards, Carlos Campos General Manager
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Monica V
Stayed in Aug 2024
Couples
1.0/5
Posted on Aug 26, 2024
Bueno una imagen vale más que mil palabras. Penoso y denigrante que den una habitacion donde llevan años sin limpiar a fondo. Llegamos el día 19 a las 15 de la tarde y nos dieron una habitacion con una falta de higiene descomunal. Esquinas con un dedo de mugre. El baño con chispas de caca.
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6/11
Response from Property: Estimada Mónica, Gracias por su comentario. Lamentamos sinceramente la situación que describe sobre la limpieza de su habitación. Tan pronto como notificaron el problema, se les ofreció una habitación superior sin costo adicional como compensación. Nos esforzamos por mejorar continuamente y valoramos su feedback. Esperamos poder ofrecerle una mejor experiencia en el futuro. Atentamente, Paco Leiva Director, Hotel Portomagno by ALEGRIA