Aguascalientes Hotels with Pools

I travel all over America and stay in hotels. I can tell you that when I got to this Marriot, Jairo did whatever it took to make me feel like I was at home. We were able to get away for a bit after our business meetings and the bar staff Marco, Oscar and Ismael made us the best drinks ever. The staff was amazing and tentative. I would recommended this hotel for any traveling for leisure or business. One of the best stays I have had in a long time.

Very well located with all activities possible, even if i didn't have time to take advantage of them because i was in business trip. It is closed to the downtown, it is easy to go and walk there. The room are big

Great hotel, great service,Rosa Teral and Vicki in the dining area are on point and patient with poor Spanish. Congrats to management for running a smooth operation. Whenever I need to travel to Agu, Encore is my preferred locale

Very clean, very good service, there are many great restaurants and bars opposite, on the north side of the city, far from the airport, need to go through the city center, very pleasant hotel.

The hotel is very comfortable and clean, good room price per night, very good service for all and the workers. It was my first visit to the city and I would certainly return

The staff is excellent, the rooms are clean, there is a nice gym and even a rooftop pool. I especially enjoyed the included breakfast (tasted great and staff was caring and attentive) and the people at the desk (helpful and simply nice to talk to and get suggestions on food, etc.) I was here for work but when at the hotel you get rest and a relaxed atmosphere that prepares you for the next day.

The best hotel in Aguascalientes..... Really??? La peor experiencia, llegas y no hay nadie que te reciba el coche, lo tienes que dejar ahí a la mitad de la entrada, la recepción no es visible pero la encuentras y esta una señora que tiene mas pereza que una tortuga no se levanta se queda sentada y muy amable te empieza a atender, te interroga todo, nombre peor que FBI, parece que le están dictando el paso a paso del registro mas lenta no se puede, ósea si traes prisa no llegues a este hotel. EL belboy ni se presentan apesta a cigarro, la llave dice no fumar. Llamas al rooms service y no responden, vas al restaurante porque no respondieron y no hay ni un alma que te atienda, después de un rato aparecen y te atienden pides y te dicen pero es cargo extra por llevarlo a la habitación pues ni que no trajera dinero, ah y los precios de alimentos por la nubes y la comida no lo vale. Ni hablar de la habitación, la alfombra sucia, las luces muy opacas y fundidas, la tina desgastada. Al siguiente dia nos tocaron los chicos José y Ana super amables y algo muy diferente a los primeros, nos recomendaron un lugar rico para ir a cenar, le contamos lo de ayer y bien lindo el chico se disculpa por algo que no hizo y nos dice pues como disculpa veo si les podemos ofrecer un desayuno mañana, pero no es queja ventajosa solo es para evaluar la experiencia y pues aun dentro de lo malo hay algo bueno también las chicas de limpieza super lindas. Hermoso Hotel físicamente pero la suerte esta en quien te pueda atender.

So let’s talk about positives - modern hotel, good location, spacious rooms. Very nicely decorated indeed. It has most amenities you can ask for. Areas which could be improved: 1. Housekeeping - very inconsistent service , lack of amenities / replenishments , no hand towels ( apparently run out as only had face towels). We had to ask Reception to bring shampoo , water as housekeeper didn’t leave stuff which is meant to be replenished daily 2. Breakfast - a la carte from a set menu - not a buffet ( only on weekends apparently), very inconsistent at times, takes time to deliver , so allow time if you have plans - not a great value either as only allowed to select from a set menu - had to ask waiter to replenish coffee. 3. Noise from nearby bar till 11 pm even mid week and even on higher floors - bring ear plugs 4. Air con was not very efficient General manager is very helpful and so is Reception staff. Please raise your concerns with the manager - this hotel has a great potential, they just need to improve standards.

I had an absolutely amazing stay at the Hyatt, all thanks to the exceptional service provided by Mario, Ximena, Christi, and Romeo. Their genuine warmth and attention to detail truly made me feel welcome and valued as a guest. They went above and beyond to ensure that my stay was flawless, providing excellent recommendations, keeping my room impeccable, and offering top-notch service at the restaurant. Their dedication and commitment to creating a memorable experience were truly commendable. I can't thank Mario, Ximena, Christi, and Romeo enough for making my stay truly unforgettable.

Breakfast is OK, but the fruit is not very fresh, the room is relatively small, the hotel is located near the airport, there is a parking lot, the surrounding is quite quiet, suitable for people on business trips