The Sebel Hotels in Airlie Beach

There are 2 girls in reception that are absolutely arrogant and with a terrible attitude. If you have any problem (even caused by themselves), they will never try to help you, and for any question, they give you just fast answers to get rid of you. A girl, in particular, a blonde one with curly hair, left me impressed thinking of how a person can be so mad while working in a tourism facility. If you hate to work with people, why don't you find another job? there are plenty of jobs in Australia. I have been extending my stay different times and every time they charged me with more than the correct percentage for the card payment and I had to push them to correct the mistake. The place is not bad, the location very good, but the girls at the reception ruined my stay and since the beginning made me feel uncomfortable. I stayed in a camping site. The price in a beautiful town like that it's ok, just the site was too small.

A hotel by the sea - a total of three floors, the room is a sea view on the side of the street, the room is small, the layout is also difficult to describe. It feels like a room and a hall. Then a bed in the room. A bed in the living room. Then there is basically no place.

It's not a hotel, it's an ordinary youth hostel. The rooms are large and relatively clean. There are a lot of mosquitoes outside the door at night. The hostel states that parties are not allowed inside, but there are still tourists who don't follow the rules. There is a bar outside the hostel, and the front desk agent signs up for various activities. There is a supermarket next to the tour group, and the car rental company is very convenient. If you want to store your luggage, please note that the luggage storage room is only open once an hour and you can pick it up by yourself.

There is a very lively and popular pub downstairs from the hotel. However, the soundproofing in the room is OK, and it is not too noisy when the windows are closed. This time I booked a sea view room with a small balcony and a nice view. The room is equipped with special towels for swimming. If it rains, you can borrow an umbrella from the hotel front desk. The only regret is that there is no safe in the room.

I stayed at the Boathouse Apartments with my husband and 15 month old son after my son was quite sick on Hamilton island and unable to fly home. As there was no accommodation on Hamilton island I called up a few different places and settled on the Boathouse Apartments. I called ahead of time to see if we could check in early so my son could nap after the journey across. The reception staff were quite friendly and did try to get us in quickly however when we got to the room there was a rollaway bed instead of a cot. We left the room and came back to a cot being dumped in the apartment and not set up at all (not a big issue but also not what I’d expect paying the price for premium accommodation). The following morning I received a text that they had to do maintenance in our apartment for roughly 2 hours (I was never advised of this even though I called twice, told them I had a sick child and booked over the phone). We had staff knock on the door twice throughout the day to see when they could do it. First when we had a screaming child we were trying to give antibiotics too and secondly when we were trying to get him down for a nap (again when he was very distressed). We ended up having to leave and sit in a room after an unsuccessful nap with a toddler who had a high fever, ear infection and a rash. I’d also been trying to book a Telehealth appointment to have my son assessed but this was made difficult due to the fact we had to leave the room. One of the reasons I booked was due to the washer/dryer, we had no clothes left so I did a wash upon arrival. I ran the dryer multiple times that evening and kept finding sopping wet clothes at the end of every cycle which was really frustrating. On the following day we asked about the dryer and were advised that they don’t work very well and that the only apartments that had dryers were occupied. Because of this we were forced to wear the same clothes for 3 days straight. Not great for a messy/sick toddler.. We eventually were able to get our clothes dried and received them around 5pm the night before checking out. While I do appreciate the staff for doing so, it wasn’t very helpful at that point. The whole experience was really awful. Travelling with a sick child is hard enough let alone having that added stress. I am pretty annoyed that no one advised us of the works needing to occur during our stay and the fact that a dryer is falsely advertised. I never would have booked if I had known either of these things ahead of time and I feel fairly ripped off for the money we paid given it wasn’t exactly for a holiday..

The room is large, with separate bathroom, separate shower, kitchen, cloakroom. It is not very neat and clean. At the end of August, there was a sheet on the bed. It was too cold. I woke up at 4 o'clock and found that there was a small blanket in the cloakroom. It was too small and about the same size as today. It was covered with two bath towels. The best is the location, shopping around various bars, BWS, Woolworth walk3-5 minutes away. Airport shuttle is also very convenient.

This place is probably the best (or in the top 3) of places to stay in Airlie. The location is great..right on the water (remember you can’t swim though due the stingers for most of the year). Views are amazing. Staff are friendly and helpful (after being asked a few times). The rooms are clean, comfortable and nicely decorated. However the place seriously lacks in meeting international standards for 4-5 star accommodation. Room service stops at 8.30 and the restaurant won’t take bookings past this time! There’s no restaurants in Airlie that take bookings after this time. There’s no in room phone to ring reception.. unbelievable! There’s no drawers in the rooms, other than your beside table, to put clothes in. You’re provided with 5 theft proof coat hangers..are they that dear? We asked the cleaners twice and reception once for more but they never came. It’s best of the very average approach Airlie takes to tourists. We travel a lot are amazed and embarrassed at how expensive and poor quality tourism provisions are in North Queensland.

The room is just like that. One large bed. One double bed. The scenery is okay. It is this slope that is very challenging. Don't try it lightly if you are not in a car. This slope is too shaking. Walking up with luggage can be exhausting.

Good location, near the pier, Free parking, breakfast included, stovetop and microwave for cooking. There are family rooms, swimming pools, It is convenient to have a washing machine for AUD4 and a dryer for AUD3. We went to Hamilton Island for one night, parked the car at the hotel, and returned for another night. Overall good, airlie beach is beautiful. The staff were very good, they also waited in advance to communicate, and introduced the facilities. That is, there are many mosquitoes, so take good protection.