Zoya Health & Wellbeing Resort

My second visit. This is special category hotel.

It was amazing the staff is super friendly especially thanks for Rami who was very welcoming and caring to all the guests the room is spacious et more importantly quiet and confortable with no issue like I didn’t sleep that well for such a long time and I can not thank you enough for that the food is fresh healthy not salty and tasty they give generous portions the service in the restaurant is really good while in Dubai the service and quality are going downhill I was pleased to see that in this hotel the standard of service is still high the manager of the restaurant is always smiling and trying to help you can feel that they really care

We took the national day promo package for 5 days 4 nights from 3-7 December. The promo is until 31st Dec 2024 and I highly recommend it to anyone who wants to recharge, rejuvenate, transform or reflect before the new year arrives. I rate this place 10/10 in every aspect. 1. Valet + Luggage : We were welcomed extraordinarily well by Mr Emmanuel from Ghana who was so kind to unload our luggage and park our car. I have never ever received an amazing welcome like this anywhere else in this world. We also enjoyed our lovely conversations and excellent service by Mr Frankelin from Cameroon. 2. We take a bow and a standing ovation for the entire kitchen department and crew. The extremely talented, brilliant and hardworking Chefs : Chef Evan, Chef Roshan, Chef Ananda, Chef Vinod! Their culinary skills are impeccable. What nourishing meals. All our meals were full board. Breakfast , lunch and dinner. Calorie calculated and all the ingredients were life giving! The chefs were so so kind to accommodate our requests and customise our dishes as per our dietary requirements and needs, allergies and spice tolerance. The chefs also went out of their way, above and beyond to surprise us with fabulous scrumptious Sri Lankan dishes using all healthy substitutes and ingredients. We were blown away. 3. A huge shout out to Likith, Mohammed, David and Poe. You guys are superstars! So hardworking and super creative servers and waiters who make the best drinks ever and served us to perfection and took our orders so accurately. Made us feel so at home. Your smiles, kindness and the love you put into the job is amazing. There is a coffee machine in the restaurant. Unlimited free coffee - I’m so in love with the hot chocolate and the cappuccino. 4. To the outstanding Yoga and Meditation instructor, Ms Nimisha! You are simply the best! Your glow and radiance and beautiful heart shows in how passionately and kindly you taught us and guided us throughout the sessions. We thoroughly enjoyed and looked forward to all your classes. Every morning we start our day with yoga and in the evening with meditation. Thank you for the sound healing. It really helped us feel so much lighter and release all the heaviness of life’s challenges and stress. I highly recommend all guests to make the best use by attending all yoga and meditation sessions. And please go for the sound healing. It’s so so pure. 5. Shoutout to Akash, Kavishka, Dhanushka, , Shihab, Shohag. Thank you to the housekeeping family and the lovely gentlemen who work so hard , tirelessly and catered promptly to all our needs, to perfection. All our requests were met. The rooms were spick and span, cleaned as white as snow. Our linens, sheets, towers, floors were cleaned so well. Our toiletry and pantry supplies like tea and water were replaced efficiently. The rooms are clean and comfortable and ours has a lovely view of the golf course and the lake. 6. Gym!! Thank you to the best gym coach and fitness trainer ever - M

Where to start? Room wasn’t activated, had to walk back Dirty bedding Room was incredibly tired considering it’s 2 years old Turkish Hammam out of service Worst of all was the food - felt like I was eating in a hospital with no music, no soul, drink took 20 minutes to come and food was very poor.

Overrated would be an understatement. Ironically, the experience was very stressful. I was disappointed the moment I walked in, the resort is not what it looks like on social media, it looks cheap honestly. The prices are not clear, each staff is giving me a different price, a lot of misunderstanding, medical close at 5PM, and they’re understaffed. Our scheduled IV drip session was canceled because “the doctor is on her leave” and another staff said “no one informed me to order the drips”. They advised us to book a physiotherapy consultation in advance and choose the treatment plan afterwards. After the consultation, all the treatments were “fully booked” but actually it’s only one therapist doing everything. TV was not working, room was very dusty, the same boring limited menu everyday, the bed was uncomfortable we woke up with excruciating back pain everyday, the AC fan was too high we couldn’t sleep without covering our heads.

Great get away , i stayed there for 2 weeks , very helpful team , very friendly doctors , and amazing level of cleanliness especially irosha she’s the best 👍 The juice bar is good also , food is very clean and healthy and yummy 😋,everything was fine I highly recommend it ⭐️⭐️⭐️⭐️⭐️