Danat Al Ain Resort Reviews

Response from Property: Dear Valued Guest,Thank you for your honest review of Danat Al Ain Resort. We appreciate you sharing both the positive aspects of your stay and your areas for improvement.We acknowledge that the hotel previously operated under a different brand, and we recognize the need for renovations in some areas. We're actively exploring ways to enhance the overall ambiance of the resort.Your feedback regarding staff helpfulness is appreciated. However, we agree that managing peak holiday periods requires exceptional efficiency. We'll be using your valuable input to improve training procedures for handling large guest volumes during busy seasons.We're happy to hear you found the rooms spacious and comfortable. Upgrading the bathrooms is a priority for us, and we're actively developing renovation plans to address this area.We sincerely apologize that the food variety and temperature fell short of your expectations. We take food quality and temperature control very seriously. We'll be conducting a thorough investigation and implementing stricter measures to ensure consistently delicious and hot meals are available throughout the day. Your feedback is essential in helping us create a better experience for all our guests. We hope you'll consider giving us another chance in the future. We're committed to ongoing improvements, and we believe your next visit will reflect a more refined and enjoyable experience.Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort

Response from Property: Dear Valued Guest,Thank you for your review of Danat Al Ain Resort! We appreciate your honest feedback, and it's great to hear you found it a nice place for a quick Al Ain visit.We understand your observation about the hotel and infrastructure being a bit older. We take pride in maintaining everything well, and we're happy to hear this was evident during your stay.While the location may be slightly more secluded, we're glad you found the on-site amenities enjoyable. Sometimes, a quieter location can be a welcome escape from the hustle and bustle.If you have any suggestions for additional amenities that would enhance your experience in the future, please don't hesitate to share them.Thank you again for choosing Danat Al Ain Resort. We look forward to welcoming you back and creating an even more enjoyable stay for you next time!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort

Response from Property: Dear Mahmood,Thank you for your fantastic review of Danat Al Ain Resort! We're thrilled to hear you had an amazing stay and found our hotel lovely. It's truly rewarding to know that our friendly and helpful staff made your experience even better.We strive to create a welcoming and comfortable environment with exceptional service, so your positive feedback is greatly appreciated.We would love to welcome you back to Danat Al Ain Resort in the future. Perhaps you could tell us more about what you enjoyed most during your stay? This feedback helps us identify areas where we're excelling and ensure future guests have an equally amazing experience.Thank you again for choosing Danat Al Ain Resort. We look forward to seeing you again soon!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort

Response from Property: Dear Sophia,Thank you for your detailed review of Danat Al Ain Resort! We appreciate your honesty, highlighting both the positive aspects and the area for improvement.We're glad you found our hotel to be a nice addition to the Danat chain, living up to our reputation for quality stays. We take pride in our friendly and accommodating staff, and we're happy to hear they made a positive impression on you. The spacious pool area and clean, comfortable rooms with balconies sound like you had a relaxing space to unwind. The view of Jebel Haffeet is definitely a bonus!We understand your concern about the noise level in the rooms. While we strive to create a peaceful environment for all guests, we acknowledge that soundproofing may be an area for improvement, especially in a family-friendly resort with a lively pool area.Your feedback is valuable, and we'll review it with our team to explore potential solutions for better noise insulation. In the meantime, we may be able to offer alternative room locations on future visits to minimize noise disruptions.We appreciate your understanding and that you still found the resort good value for the money. We hope you'll consider giving us another chance in the future.Perhaps you could let us know if you'd prefer a quieter room location on your next stay? We'll do our best to accommodate your request.Thank you again for choosing Danat Al Ain Resort. We look forward to welcoming you back for a more peaceful and enjoyable stay next time!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort

Response from Property: Dear Dr. Khalfan,Thank you for your wonderful review of Danat Al Ain Resort! We're delighted to hear you found our resort calm, clean, and that our staff were friendly. It's our goal to provide a relaxing and comfortable atmosphere with friendly service, so your feedback is much appreciated.Calm surroundings can be a precious aspect of a getaway, and we're happy Danat Al Ain Resort offered that for you. Cleanliness is a priority for us, so we're glad you noticed our efforts. Friendly staff are a cornerstone of exceptional service, and we're thrilled they made a positive impression on you.Thank you again for choosing Danat Al Ain Resort. We look forward to welcoming you back for another calm, clean, and friendly experience in the future!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort

Response from Property: Dear Valued Guest,Thank you for your review of Danat Al Ain Resort! We appreciate your feedback.We're happy to hear you found the staff service to be good. Our team strives to provide exceptional service, so your recognition is valued.While the hotel facilities are on the compact side, we're glad you found it to be a pretty good option in the local area. We understand that some guests may prefer more expansive facilities, but others appreciate the coziness of a smaller resort.Thank you again for your feedback. We're always looking for ways to improve, and your input is valuable. We look forward to welcoming you back and creating an even better experience for you in the future!Sincerely,Tarek EliasGeneral ManagerDanat Al Ain Resort

Response from Property: Dear Valued Guest, Thank you for taking the time to share your wonderful experience at Danat Al Ain Resort. We are delighted to hear that your first stay with us was so memorable. Your kind words about our staff are truly appreciated. Our team strives to provide exceptional service to all of our guests, and it is rewarding to know that our efforts have been recognized. We are also pleased to hear that you enjoyed the hotel's location and found the facilities clean and comfortable. Thank you again for choosing Danat Al Ain Resort. We hope to have the opportunity to welcome you back in the future. Sincerely, Tarek Elias General Manager Danat Al Ain Resort

Response from Property: Dear John, We are delighted to hear that you had such a positive experience during your 10-month stay at Danat Al Ain Resort. Your kind words about the resort and our staff are truly appreciated. We are especially pleased to learn about the exceptional service you received from Maysa, Faye, and Maharoof. Their dedication to providing a memorable experience for our guests is a testament to our commitment to hospitality. Thank you for choosing Danat Al Ain Resort for your long-term stay. We hope to welcome you back in the future. Sincerely, Tarek Elias General Manager Danat Al Ain Resort

Response from Property: Dear Exiedma, Thank you for taking the time to share your wonderful review of your stay at Danat Al Ain Resort. We are thrilled to hear that you had such a positive experience. Your kind words about our rooms, staff, and property are greatly appreciated. We are especially pleased to hear that Haider went above and beyond to ensure you had a memorable stay. We strive to provide exceptional service to all our guests, and your feedback is invaluable in helping us maintain our high standards. We hope to have the opportunity to welcome you back to Danat Al Ain Resort in the future. Sincerely, Tarek Elias General Manager Danat Al Ain Resort

Response from Property: Dear Romelie, Thank you for your wonderful review of Danat Al Ain Resort! We're delighted to hear that you had such a positive experience and that our staff exceeded your expectations. We're pleased to know that our receptionist provided you with excellent service and that you enjoyed the food at Arabesque restaurant. We're also glad that you appreciated the outdoor patio with private shisha rooms and live music. Thank you for mentioning Michelle's excellent service at McGettigan's. We're happy to hear that she was able to recommend a great cocktail for you. We apologize for any inconvenience caused by the main adult pool being under renovation. We're glad that you were able to enjoy the other pool and the poolside bar. Thank you for mentioning Keannu's excellent service. We're committed to providing exceptional experiences for all our guests. Your kind words mean a lot to us, and we hope to have the opportunity to welcome you back soon. Sincerely, Tarek Elias General Manager Danat Al Ain Resort vvvv

Response from Property: Dear Summiyam, Thank you for your wonderful review of Danat Al Ain Resort! We're delighted to hear that you enjoyed the beautiful view, amazing staff, and the calm and relaxing atmosphere. Your kind words mean a lot to us, and we're committed to providing exceptional experiences for all our guests. We hope to have the opportunity to welcome you back soon with your family or friends. Sincerely, Tarek Elias General Manager Danat Al Ain Resort

Response from Property: Dear Mohamed, Thank you for sharing your feedback on your recent stay at Danat Al Ain Resort. We are delighted to hear that our staff made your stay enjoyable. Their dedication to providing excellent service is a cornerstone of our hospitality. We will be sure to recognize their efforts. We sincerely apologize for the inconvenience caused by the limited dinner buffet options and the noise disturbance in your room. This is certainly not the experience we aim to provide our guests. We appreciate you bringing the issue of the dinner buffet policy to our attention. We will review our booking procedures to ensure that guests are fully informed about any potential changes in dining options. Regarding your room, we apologize for any discomfort caused by the noise. We will investigate the matter to prevent similar occurrences in the future. We value your feedback as it helps us identify areas for improvement. We hope you will give us another opportunity to provide you with a more exceptional experience. Thank you again for your feedback. Sincerely, Tarek Elias General Manager Danat Al Ain Resort

Response from Property: Dear Marcela, Thank you for taking the time to share your wonderful experience at Danat Al Ain Resort, especially for recommending us so highly! We are thrilled to hear that your anniversary stay with us was amazing. We are especially happy to learn that Mary went the extra mile to resolve a minor issue upon check-in and arranged a delicious cake for your celebration. Her professionalism and attentiveness are a true reflection of our commitment to exceptional guest service. A delightful breakfast and dinner buffet with a wide variety is fantastic to hear, and we're glad Chef Suresh took the time to explain the dishes to you. It's these personal touches that create a memorable experience. Most importantly, we appreciate your kind words about our staff. Their friendly smiles, helpfulness, and dedication to exceeding expectations are what truly sets Danat Al Ain Resort apart. Thank you again for choosing us for your anniversary celebration. We look forward to welcoming you back and creating another unforgettable experience for you soon! Sincerely, Tarek Elias General Manager Danat Al Ain Resort

Response from Property: Dear Marie, Thank you for choosing Danat Al Ain Resort to celebrate your 11th monthsary! We're thrilled to hear you had a wonderful vacation overall, especially with the delicious breakfast buffet, well-equipped gym, and stunning winter garden. Sounds like a perfect romantic escape! We're happy to hear that you enjoyed the breakfast spread. We understand you might be disappointed that the Olympic pool and Jacuzzi were unavailable due to renovations. We apologize for any inconvenience this caused, especially since it wasn't ideal for your special occasion. These renovations are necessary to ensure we can continue to provide the highest quality facilities for our guests. We're glad you enjoyed McGettigan's pub on-site – sounds like a fun way to end the day! Thank you for your understanding. We look forward to welcoming you back to Danat Al Ain Resort on your next getaway, when you can experience all our pools and facilities at their best! Congratulations again on your 11th monthsary! Sincerely, Tarek Elias General Manager Danat Al Ain Resort