To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(49)
Positive reviews(21)
Negative reviews(4)
Whats-the-deal
Standard Room with 2 Single Beds
Stayed in Mar 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Mar 27, 2024
Hotel is clean and simple. The bathroom is a bit small to put a bath tub in it. The gym is free to use. Would book again
Duarte
Standard Room with 2 Single Beds
Stayed in Oct 2023
Family
16 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Very nice hotel, well located, clean, parking available and nice staff to receive you
Anonymous User
Standard Room
Stayed in Nov 2022
Business travelers
2 review
4.7/5
Amazing
Posted on Dec 31, 2022
Stay was pleasant, value for money is great, great breakfast..
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Guest User
Standard room with 1 double bed and kitchen
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 26, 2024
Mi abuelita y tía se alojaron aquí por unos días mientras me visitaban y les encantó. La habitación era cómoda y con una pequeña cocina para poder hacer sus cositas, lavadora y también un lavaplatos. Incluía el desayuno y todo súper variado con frutas, yogur, huevos, pan y más. También la limpieza estuvo muy bien, sin ninguna queja. Como mi abuelita es menos ágil gastaba unos 20 y pico min para llegar al centro centro si fuera a caminar pero igual es muy agradable la ubicación porque está cerca de la playa. Muy recomendable!
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Guest User
Standard Room with 2 Single Beds
Stayed in May 2023
Business travelers
14 review
4.5/5
Great
Posted on May 29, 2023
Hôtel calme et propre staff à la hauteur serviable et souriant.
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Guest User
Stayed in Aug 2024
Other
3.0/5
Posted on Aug 23, 2024
The hotel is, generally, old. I think it was built in 2005 because the elevators have been installed in this year. The rooms are spacious, but old. Before Suittes Hotel, this hotel was a Mercure Hotel, and I think that the actual hotel wanted not to spend money on renovation. The room I stayed was close to the avenue and it was noisy even during night. The hotel offers a breakfast buffet, which was basic and had not much variety, (and one person from staff who had a scooter parked it in the kitchen, which is just behind the buffet) with weird cakes that seemed old and fruits that were not fresh. The staff is good. This hotel has a lot of potential, but has to be explored further.
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 16, 2023
Beautiful hotel in Algeciras close to everything one would desire. Shops bars pubs clubs and a decent array of restaurants seafood etc. our hotel room was very nice and modern plentiful to say the least. All in all we enjoyed our stay at this hotel. I would highly recommended booking here.
Guest User
Stayed in Feb 2023
Family
1.0/5
Posted on Feb 27, 2023
One of the worst places in Spain. Window frames are broken, so you sleep with open windows. Very noisy. A lot of strange, old smell in the room, you can't even bare this smell. Including smell of towels and bed linens. Very poor breakfast.
Response from Property: Dear cat564, Thank you for taking the time to tell us about your experience at the Mercure Algeciras. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesús Benítez - General Manager
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
We had booked the wrong size of apartment in error and they managed to accommodate us with an extra room which was helpful. The hotel is in a good location and there are shops nearby if you want to use your self-catering facilities. The port is not far away either. In terms of the self-catering there can be (but check what you are getting!) washing machines, microwaves, cookers etc. The car parking is very secure in that you need a member of staff to let you in and out. On arrival, stop outside and go to reception to get assistance for this. The only issue was you did feel like you could be potentially annoying each time you wanted to take the car out and in. However, the did always look patient!
Guest User
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 31, 2023
Quick 1 night stay in a 2 bedroom family room before taking the ferry to Morocco. The room was excellent size, clean and well decorated. The room also had a washer/dryer which was handy. It's not a close walk to the port or bus depot. Algeciras has limited taxi vans meaning if your party is more than 4 people you need to book 2 taxis.
Guest User
Stayed in Jan 2023
Other
2.0/5
Posted on Jan 31, 2023
Not what we had expected, the breakfast is NOT worth to pay for. WIFI worked the first evening after that it wasn´t working in the room we got got compensated with to bottles of water at checkout......
Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel is very nice.. the staffs are friendly they entertain the guest very well and assist..very nice rooms the toilet is clean.. the bar is very nice..breakfast is verygood,lunch is verygood, dinner also is verygood..
Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Mercure hotel is one of the best hotel located in the center of Algeciras in my experience they serve very good during my stay in the hotel.their breakfast,lunch and dinner is very nice.the people in reception are very approachable.
Guest User
Stayed in Jan 2022
Business travelers
5.0/5
Outstanding
Posted on Jan 18, 2022
Very good and very kind people,nice accomodation,good view in room,good foods and drinks,have a beautiful mini casino that we can play while waiting for my colleagues to visit.has a beautiful surroundings with fresh air.
Guest User
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on May 5, 2024
I would like to point out that we are regular customers of the Accor chain and therefore it seems clear to us that this hotel was NOT born as a Mercure, but has become one due to a change of management. Nice rooms, large, with a fully equipped kitchenette, but then there is no safe (!) and if you leave towels on the floor, instead of changing them they put them back... However, the quality/price ratio remains very good.