Guest User
January 29, 2022
Stay at Capital Hotel JK Palace was so terrible to say... Imagine flush not working; TV not functioning in the room; no information about wifi but leave all of this - despite changing our room due to these issues - we were not given towels, yes NO TOWELS! And so much more to crib about... And the worst part was that hotel staff kept telling us different lies as we spoke to different people. Person at the reception said to us that he will give us towels and get everything fixed when we would back to our rooms post dinner. At night, we were told that they did not have towels and while the another kept lying that due to Corona they had stopped supplying towels just that hour. Such rascals! Very poor hygiene, bed sheet with whole (yes, you are reading it right) and so on.. We (me and my wife) were thankful that it was only a single day's stay to we managed somehow but it was the worst experience of our life. I would strongly discourage people to use this hotel - it's shady and bad in every aspect.