Guest User
February 10, 2025
We recently stayed at this hotel, and unfortunately, the experience was quite disappointing. Right from the check-in, the front desk staff lacked basic customer service skills and professionalism. The entire process felt outdated and inefficient, reflecting an old-school business approach that does not align with modern hospitality standards.
The building itself is old and poorly maintained, with cleanliness and upkeep clearly not being a priority. The rooms were equipped with outdated window air conditioners, and the furniture looked worn out. The overall interior quality was subpar, making the stay uncomfortable. Additionally, the washrooms were average at best, and the absence of an exhaust fan only added to the inconvenience.
The only positive aspect of this hotel is its proximity to the railway station, which is convenient for travelers. However, for the premium price charged, we later realized that there are far better alternatives available in the area. Given the poor service, outdated amenities, and lack of maintenance, I would not recommend this hotel to others.