Hotels near Allentown Bus Terminal, Allentown

We always stay at HIE in Allentown, PA and Charlotte NC. This HIE in Allentown is great. The front desk is the best I have ever encountered. Felicia (?) she is always there, bent over backwards to accomodate us regarding a request we made. She is always pleasant and professional. The rooms were immaculate as always. Breakfast has many choices. Great Coffee. Will stay again!

We have stayed here for more than a week, the overall facilities of the hotel are very good, the only thing is that the breakfast is not good, the breakfast variety is very small, and it is exactly the same every day. The room design is bright, the bathroom faucet is fast, and there are simple kitchen facilities such as refrigerator microwave sink tableware. There is a gym laundry pool in the lobby. The hotel is recommended

Booked through Ctrip, 4.9-4.30, the front desk lady who prepaid the full amount at check-in was very friendly. The hotel is relatively new and the decoration style of the room is modern and simple. The bathtub handle in the first room I was given was broken, with a sharp edge, went downstairs to find the front desk, showed her the photos, and changed one without saying a word. So, the first impression of the hotel is very good. 4.22 I told the front desk on the day that I wanted to extend my stay to 5.27 at the current room price. The lady who checked in helped me make a reservation and pre-authorized 3548.44 knife. As a result, inexplicably, the employee of 4.24 customer service said that the front desk informed her that I left the store that day and she came to clean up the room. Very surprised, I went to the front desk to understand the situation. The front desk staff on duty was rude. Not only did they not explain why I notified the customer service department that I left the store early, but also told me that there was no reservation information for my extension in the system, and there was no room. I asked her to contact the previous lady who helped me make a reservation to get a picture. But she said the hotel could not contact non-duty staff (she actually contacted later). Next, the employee said that he finally found me a room, I can extend it, but it can't be my current room rate... 10,000 words are omitted here In the middle, I contacted the Trip.com butler and went to contact the hotel about the reason for the mistake of letting me leave the store early. The butler was very responsible and contacted different departments. Finally, the hotel verbally explained that the customer service department made a mistake. My order was no problem. I lived in 4.30 no problem. Of course, I'm fine. I paid all the money early. Although the hotel can also reduce the room rate later to let me continue to live. But considering this chaotic and unpleasant experience, I left the store at 4.30. When I wrote this review, it was more than 24 hours since I left the store, but my pre-authorized two payments have not been returned.

Location not super - about 15 minutes from Bethlehem downtown. Newish hotel and the interior is a little more lux than your typical mid-range US hotel. That being said, the breakfast was a disappointment. No healthy options: just sugary yogurt (why no plain greek yogurt?), the bananas had brown spots on them each of the 3 days I stayed (and weren't replaced), the oats were DIY from a packet which are never as nice as when they are made up as a batch which negated the appeal of the toppings.

We just stopped for one night— en route from MO to ME— In the morning as we were getting ready to leave, I dropped my (gas permeable special order) contact lens and heard it hit the porcelain and leave sight. I just knew it had gone down the drain. I panicked. My husband suggested I call the front desk. I tried to calmly explain what had happened as I panicked. The lady that answered said she’d call me right back. Just a couple minutes later there was a knock at the door. It was Rose and Katie, as we now know. They explained that the maintenance guy wasn’t there right now. (It was a Sunday morning) Rose had some very big metal tools. She immediately got down to the ground under the sink to take a look. (Katie let me know that she had also had contacts since she was 12 like me so she knew how devastating this was.) My husband as Rose took turns on the plumbing to get the pipes undone. Once the pipes were off we started the excavation. We first ran water through the faucet to flush it. We collected it in an ice bucket and searched the runoff. No luck. Next we focused on the disconnected pipe. There is a lot of sludge in pipes. So Rose started the excavation on the pipe, working over a towel and an ice bucket to pan the sludge. Meanwhile Katie and I searched the floors, drain, etc… sometimes with the lights off because she said that was helpful to see the shining on the lens. Her fastidiousness and resolve kept me calm. I was giving up. It had been easily an hour and a half. I was ready to move on. I was telling everyone thanks for the help but it was going to be ok and that we should all stop the effort. Then, like a beacon in a storm, Katie came over with some sludge in a coffee filter, poking at something with a coffee stir stick and saying, “Is this it? Is it shriveled up?” I examined the specimen incredulously at first and then with a mix of stun, horror, and amazement I pushed my finger down into the muck and there it was, cupping to my finger like my good little lens: The Contact. Post script: Turns out Rose was the breakfast lady! We were like ha we missed breakfast and she saved us some (she recommends the sausage biscuit) Then she told me to take a banana for my husband because he looked a little shaky. We don’t know Katie’s roll at the hotel but I’m assuming she’s on her way to the very top! Thanks again ladies, we’ll certainly never forget! Lovely ladies. We’ll never forget. Thank you!!!