Hotels near Lehigh County Heritage Center, Allentown

Not bad, can

We always stay at HIE in Allentown, PA and Charlotte NC. This HIE in Allentown is great. The front desk is the best I have ever encountered. Felicia (?) she is always there, bent over backwards to accomodate us regarding a request we made. She is always pleasant and professional. The rooms were immaculate as always. Breakfast has many choices. Great Coffee. Will stay again!

Location not super - about 15 minutes from Bethlehem downtown. Newish hotel and the interior is a little more lux than your typical mid-range US hotel. That being said, the breakfast was a disappointment. No healthy options: just sugary yogurt (why no plain greek yogurt?), the bananas had brown spots on them each of the 3 days I stayed (and weren't replaced), the oats were DIY from a packet which are never as nice as when they are made up as a batch which negated the appeal of the toppings.

Booked through Ctrip, 4.9-4.30, the front desk lady who prepaid the full amount at check-in was very friendly. The hotel is relatively new and the decoration style of the room is modern and simple. The bathtub handle in the first room I was given was broken, with a sharp edge, went downstairs to find the front desk, showed her the photos, and changed one without saying a word. So, the first impression of the hotel is very good. 4.22 I told the front desk on the day that I wanted to extend my stay to 5.27 at the current room price. The lady who checked in helped me make a reservation and pre-authorized 3548.44 knife. As a result, inexplicably, the employee of 4.24 customer service said that the front desk informed her that I left the store that day and she came to clean up the room. Very surprised, I went to the front desk to understand the situation. The front desk staff on duty was rude. Not only did they not explain why I notified the customer service department that I left the store early, but also told me that there was no reservation information for my extension in the system, and there was no room. I asked her to contact the previous lady who helped me make a reservation to get a picture. But she said the hotel could not contact non-duty staff (she actually contacted later). Next, the employee said that he finally found me a room, I can extend it, but it can't be my current room rate... 10,000 words are omitted here In the middle, I contacted the Trip.com butler and went to contact the hotel about the reason for the mistake of letting me leave the store early. The butler was very responsible and contacted different departments. Finally, the hotel verbally explained that the customer service department made a mistake. My order was no problem. I lived in 4.30 no problem. Of course, I'm fine. I paid all the money early. Although the hotel can also reduce the room rate later to let me continue to live. But considering this chaotic and unpleasant experience, I left the store at 4.30. When I wrote this review, it was more than 24 hours since I left the store, but my pre-authorized two payments have not been returned.

We have stayed here for more than a week, the overall facilities of the hotel are very good, the only thing is that the breakfast is not good, the breakfast variety is very small, and it is exactly the same every day. The room design is bright, the bathroom faucet is fast, and there are simple kitchen facilities such as refrigerator microwave sink tableware. There is a gym laundry pool in the lobby. The hotel is recommended

Several years ago I stayed in an Ascend Hotel in Gettysburg, PA. The building was an old school house that had been converted to a hotel. It was truly unique and very nice. The large rooms were beautifully furnished and comfortable. For some crazy reason, I thought all Choice Hotels Ascend hotels would be the same - unique and nice. I was so wrong. The Allentown Park Hotel is a worn out Hampton Hotel. Yes, the carpeting in our room had been replaced as well as the lobby furniture. Everything else was shabby, old and in need of replacement. The carpet in the hallway is stained and there is a hole in the carpet outside our room. The wallpaper in the hallway is stained and scratched. In the one elevator that works, there is a large, tacky outdoor mat on the floor. Not sure what's that's about. The toiletries are not Bath and Body, but something I don't recognize. The highway noise is loud. Bottom line, I'm disappointed. And yes, it really is an old, worn out Hampton Inn. There is blue painter's tape on the sign on the back of our room door covering the Hampton name.

Such a clean and beautiful property! The desk and housekeeping staff are wonderful: efficient, kind, and professional. The rooms are large, modern, and extremely clean. Even the hallways are spotless. In addition, the rooms are quiet and laid out well. The wildest thing, and I swear I have never seen this before, the alarm clock and the clock on the microwave not only displayed the same time but reflected the actual time on my phone. Only low note: At night, they have a bar and some food. When I approached the bartender and asked if he could make a martini, he did not address me or smile, but buried his face in his phone as he texted someone. I have no clue why this person is even working there when everything else about the property is so right. Regardless, I look forward to returning for another great stay!