Guest User
August 13, 2023
I would like, first of all, to inform you that it was a very beautiful hotel. The breakfast was very rich and satisfying and the location excellent in Steni Vala of Alonissos. The reason I give this particular rating 1/5 is the following: although the "Piperi" room was elegant, with a nice view and quiet at the highest point of the hotel, the room in question did not meet the requirements for the quality / price of such a hotel but mainly in dealing with us (customers) regarding the unfortunate services and failures on the part of the Ownership of the hotel itself. In the failures, I mention characteristics and exclusively for this particular room - so as not to be misunderstood - a) the basic negligence of the damaged socket that blew and burned two fuses with a huge risk of electric shock, b) the air conditioner that was damaged and ran like a faucet with a basin installed below it without any information what we would face when we put it into operation, c) the non-existent Wi-Fi signal where we were informed only this room had a problem, d) the bathroom smelled strongly of sewage. The most serious was the risk of electric shock, the rest ok, can happen. But I have to quote them, for information and compliance. Other than that, I would give the rating 5/5 and it's a shame. Thanks for the attention.
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