Hotels near Gangsa Heights, Alor Gajah

This is not my first time staying at Ames Hotel, it's my third time, and it will be the last!! I travel for business almost every week, both within Malaysia and abroad. I have stayed in dozens of hotels, as you can see from my record on the Agoda website, but this has been the worst stay ever!!! I arrived at midnight, and no staff assisted with my luggage. There was a male staff in a black shirt who just walked past me at my car without offering any help, and there was also a pregnant woman (a customer) who just got out of her car to check in, and no one helped her either. The night manager, named FARED, assisted with my check-in. I requested a late check-out at 3 PM because I had an event under my company at the Ames Hotel as well, but the next morning, he informed me that I had to check out at 2 PM. I complied even though I had told Mr. FARED the night before about the late check-out at 3 PM. However, when I was having breakfast at the Merchant Lounge, a manager named JOSEPH told me that I had to check out by 1 PM, even though FARED had confirmed with me the night before that I could check out by 2 PM. I find this completely unacceptable. JOSEPH also mentioned that my room was upgraded for free, even though I paid extra for the suite—it was not free. I found this extremely rude and unprofessional because he did not check my room details before speaking with me. He made it seem like I received a complimentary upgrade and was not entitled to the service I deserved. This is extremely disrespectful, and this is my honest review of Ames Hotel Melaka. Thank you to the lounge staff named DILA for calming my wife and me and providing good hospitality service.

Very near to Pantai Hospital, Melaka, just across the road. It's standard room comes with a double bed and a single bed. For solo traveler like me, I feel it's a bit pricey because I am paying for a 3 persons room instead of for a single person room. The staff are friendly and helpful. Not many eateries around. The ones nearby are Kings' Cafe and another restaurant nearby serving Western, Chinese and local food which is a bit pricey. Ironically, the most economic place to have meal is at Fresh Cafe by Pantai which is inside Pantai Hospital. The ala carte meal consists of rice, a main dish of chicken or fish and a vegetable is set at RM6.00. The dishes are quite tasty. They also have meal to order like fried rice, fried noodles, etc. Price wise also not so pricey and the portions are big. As for the hotel, location wise, if you don't have a car, you have to use Grab service or public transports to go places. Not far from Aeon and Mydin hypermarkets. Very convenient for those from outstation who are visiting patients at Pantai Hospital.

When I'm arrived, there's a lot of free parking. So i like about it. What I don't like is about swimming pool. I thought there's an outdoor or private swimming pool for adults only. But when I'm asking about swimming pool, all staff said the same thing that the swimming pool is within waterpark that need to pay RM29 for entrance. A bit disappointed because when I'm make a booking, I thought there's a free swimming pool but it was not One more things, Bayou Lagoon Park Resort need to update some photos each of different rooms. Not all rooms use the same photo. Rooms not same as given photos. About cleanliness, I'm sorry. There's scratch on the floor and there's a stain of blood on bed. ☹️

Helpful staff. The room and bathroom are clean. Quite far from the city centre, but it's okay. There is parking space provided, which I like most, although the hotel price is not expensive. My kids like swimming at the swimming pool. Looking forward to staying again

Location wise is good, many restaurant nearby within walking distance; ample of parking behind the hotel too, they do provide coffee for free even milo or white coffee refillable! The room are clean but bed are way too springy, pillow are too soft & shallow can’t support our head. There was a power db in my room making frustrating noise whole entire night, these low frequency noise really drive me crazy. I even need to switch the whole power off to silence it, bathroom are way too narrow, dimmed and lamp r blinking. Sound proof pretty bad especially nearby the road. Overall ok, but won’t be bk anymore

The hotel is in a convenient location, but parking is quite troublesome. The room is managed separately from the hotel, requiring us to park in an opposite lot, which is about a 10-minute drive to the highest floor. Unfortunately, the room was not clean. The toilet also needed attention, and there was a persistent odor reminiscent of dampness that we couldn't eliminate, even after purchasing a freshener. Additionally, there were stains on the walls and throughout the room. I provided feedback to the management, but it appears my message went unnoticed. On a positive note, the room does offer a great view of the river and the city and the bed is very comfortable.

Clean hotel, simple but beautiful deco. The room is okay, the toilet is clean. Complete with bathroom equipment. Iron and hair dryer provided. Breakfast food is very tasty. The pool is best suited for children's pools, but if you can provide chairs near the pool, it's okay. The staff is okay. Reasonable price. Check-in check-out is easy, you don't have to wait long. Will repeat again later. Overalls are the best 👍

The boss is very nice and can speak Chinese and recommends a lot of delicious food. The room is also good. The sea view room has a beautiful view and you can see the Strait of Malacca. I will book it next time.