PARKROYAL A’Famosa Melaka Resort

PARKROYAL A’Famosa Melaka Resort Reviews

PARKROYAL A’Famosa Melaka Resort

Jalan Kemus / Sempang Ampat, Alor Gajah, MalaysiaView Hotel Details
PARKROYAL A’Famosa Melaka Resort
PARKROYAL A’Famosa Melaka ResortPARKROYAL A’Famosa Melaka ResortPARKROYAL A’Famosa Melaka Resort
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PARKROYAL A’Famosa Melaka Resort Guest Reviews

4.6/5
Great
98 review
Verified reviews
Location4.4
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(98)
Positive reviews(97)
Reviews with photos/video(51)
Awesome stay(48)
Great service(26)
Great swimming pool(20)
Clean and tidy(16)
Perfect for families(11)
Delicious breakfast(11)
Has facilities for children(7)
Negative reviews(1)
Amira42
Superior Queen Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on 19 Jun 2024
In overall, this hotel were very kids friendly and suitable for family gathering or leisure during school break or holidays.. We will surely come again to enjoy all the amenities with the loved one!
Response from Property: Dear Amira,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall continue to attain the highest level of guest satisfaction. We are truly grateful and appreciate your kind comments that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
katty Chong
Deluxe King Room
Stayed in Jun 2024
Family
4 review
4.2/5
Very Good
Posted on 19 Jun 2024
This hotel is super relaxing and has a welcome drink for every guest. This hotel is really kid friendly, they provide a kid club and also a playground. Other than that, the swimming pool is huge and they design a kids friendly slide to play. For adults who want to do gym , their equipment is just like an outside gym. Variety of choices compared to other hotels. Room wise I choose deluxe king room and my room is last and quiet room. Walking to the lobby or swimming pool it's quit far. Breakfast quiet variety of choices. Dinner buffet just Abit normal but quiet worth onlyRM80 per person. If dinner can provide more meat choices will be better .
6/9
Response from Property: Dear Katty Chong,Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to PARKROYAL A’Famosa Melaka Resort.It was a pleasure to have you here with us and we look forward to welcome you back to our resort. Simply Yours, Anthony Quin General Manager
jessica
Superior Queen Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on 16 Jun 2024
a bit far from center, but good for family who require quiet place, because of low level of the hotel, pillow and bed a bit moist, for food not many choice but taste ok, kids swimming pool recommend, walking distance to safari wonderland, overall nice place to stay
6/7
Response from Property: Dear Jessica,Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to PARKROYAL A’Famosa Melaka Resort.It was a pleasure to have you here with us and we look forward to welcome you back to our hotel. Simply Yours, Anthony Quin General Manager
YaYa D Cookie
Superior King Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on 10 Jun 2024
Overall not bad and can be better in future. My room the airconditioner not function well . Feeling a little bit hot and humid . Thank you very much for the lovely anniversary mini cake.
Response from Property: Dear Guest,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant and memorable one.We sincerely apologize for any shortcomings you have experienced during your stay with us.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
The Rustys
Superior Queen Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on 10 Jun 2024
Have frequented A’famosa ever since 20 years ago. But of course, the newly built Parkroyal is the best.. So in love with the hotel and the services provided. Staffs are polite as well - be it the front desk, housekeeping team, restaurant team. The only cons is that the room doesn’t come with bathtub! However i will definitely come back again!
Response from Property: Dear Guest,Thank you for posting your wonderful review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall continue to attain the highest level of guest satisfaction. We are truly grateful and appreciate your kind comments that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on 3 Jun 2024
This new hotel is exceptionally clean. The staff is friendly and always greets you with a smile. The kids loved the swimming pools.
Response from Property: Dear Guest,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall continue to attain the highest level of guest satisfaction. We are truly grateful and appreciate your kind comments that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Solehin Shafie
Deluxe Queen Room
Stayed in Mei 2024
Family
1 review
4.0/5
Very Good
Posted on 1 Jun 2024
Big n well built resort. Green n quite area. Location also not so bad, nearby golf course n MPO. Only complaint I have is when they have big group check in.. other small family check in was not able to get room on time.. check in luggage 2pm n got room ready Only around 245pm. Also the room we stayed is having little to no air flow. Smell from toilet n humidity do not dry well enough.
Response from Property: Dear Solehin,Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to PARKROYAL A’Famosa Melaka Resort.It was a pleasure to have you here with us and we look forward to welcome you back to our resort. Simply Yours, Anthony Quin General Manager
Anonymous User
Superior Queen Room
Stayed in Mei 2024
Family
4 review
5.0/5
Outstanding
Posted on 9 Jun 2024
overall hotel is great for family with kids. but 1 thing that bother us , the toilets sliding door got no lock (door knob) at all. toilet with no lock is suitable for couples stay. for family with kids not really acceptable. this is malaysia, the hotel should really take this problem into consideration to install the lock at the sliding door.
Response from Property: Dear Guest,Thank you for highlighting your experience with us about the toilet sliding door. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to PARKROYAL A’Famosa Melaka Resort.It was a pleasure to have you here with us and we look forward to welcome you back to our hotel. Simply Yours, Anthony Quin General Manager
Muni89
Superior Queen Room
Stayed in Mei 2024
Family
1 review
5.0/5
Outstanding
Posted on 8 Jun 2024
Overall was great except for check in process. It was school holiday so maybe the crowd was unexpectedly crazy, but we arrived at 3.30pm, queued for 30 mins and was told that our room was not ready. Check in time is 2pm, check out at 11 am. We only get to our room at 5.30pm! Luckily they compensated by letting us late check out at 2pm the next day.
Response from Property: Dear Guest,Thank you for posting your positive review and we sincerely apologize over the late check-in.We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
AMIR RADZAK
Superior King Room
Stayed in Mei 2024
Family
16 review
4.7/5
Amazing
Posted on 31 Mei 2024
Check in was quite slow. Room was okay not the best but sufficient.the best thing about this hotel is the swimming pool and the location which is close to afamosa freeport.all in all 4/5
Response from Property: Dear Amir Radzak,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant and memorable one.We apologize on the slow check-in process. Any inconvenience caused is much regretted.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Mei 2024
Family
1 review
4.7/5
Amazing
Posted on 30 Mei 2024
Everything just okay. Room very clean, tidy, spacious. My kids really love the swimming pool,& kids club. This hotel very kids friendly. Food for breakfast was great & a lot of choices. The staff was kind & friendly. Everything was okay except for the check in process. We booked four rooms, but we only get 1 room at 3.30pm, the next room at 4.45pm and the next 2 rooms at 5.45pm. Quite disspointed because we bring baby & kids and we have to wait for our room for few hours to be ready
Response from Property: Dear Guest,Thank you for posting your review and I shall indeed share your feedback with my team members.We sincerely apologize on the delay for the check-in process. Any inconvenience caused is much regretted.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Guest User
Superior Queen Room
Stayed in Mei 2024
Family
2 review
4.7/5
Amazing
Posted on 29 Mei 2024
The hotel provides a welcoming atmosphere with friendly and attentive staff. The cleanliness of the hotel is commendable and its suit our needs with 2 queen size bedroom with sofa room facing garden. Except we have to bare with the sound from cooler aircond system coming from outside (but we are ok with it). However the breakfast options somewhat limited. The food quality is good but the variety of choices was not as extensive. Expanding the menu could significantly enhance the dining experience for guest with diverse tastes. There is room for improvement for hotel's outdoor facilities and activities. Providing more recreational options ie archery, traditional games, small petting zoo, selfie photo area and enhancing existing amenities (simple water slide) would offer more guests more ways to enjoy their stay. Overall, we love the stay in ParkRoyal AFamosa Melaka with memorable experience..
Response from Property: Dear Guest,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that you enjoyed your stay with us and appreciate your kind comments that your stay with us has been a pleasant and memorable one.Your feedback on having more recreational activities and enhancing our food choices at the Spice Brasserie is well noted and we shall definitely look into it.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Implka259
PARKROYAL Club King
Stayed in Mei 2024
Couples
2 review
4.7/5
Amazing
Posted on 28 Mei 2024
Great cleanliness, friendly staff and secured accommodation as security guard were seen patrolling. The hotel breakfast can be better tho.
Response from Property: Dear Guest,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall look into the breakfast items.We are truly grateful and appreciate your kind comments that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Zaza
Superior Twin Room
Stayed in Mei 2024
Family
1 review
4.2/5
Very Good
Posted on 26 Mei 2024
The hotel itself is brand new…the staffs were so helpful and always smiling…my kids loved the pool and the kids room…will repeat to stay again if have a chance..keep up the good work!!
Response from Property: Dear Zaza,Thank you for posting your wonderful review and I shall indeed share your compliments with my team members.We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
raja alyaa syahirah
Superior King Room
Stayed in Mei 2024
Couples
2 review
4.7/5
Amazing
Posted on 21 Mei 2024
Everything was great ! Thanks to parkroyal team for preparing the surprises . Parkroyal collection are my go-to hotel. So yup ! Everything was great 😊
Response from Property: Dear Raja Alyaa,Thank you for posting your lovely review and I shall indeed share your wonderful feedback with my team members.We are delighted that you had a memorable anniversary and all the surprises we prepared for you and your husband. It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager