Urban Inn, Alor Setar Reviews

Check in was simple. Front desk service is good. However, I was given room without window and the bed size is not king size. The TV reception was poor.

I have stayed in this hotel several times and feel slightly uncomfortable due to the rooms having a smell somewhat like damp moisture due to mold growth I think. I have changed room on one occasion where the smell was too strong and I could not stand it upon entering the room. On the positive side, this hotel has many shops in the same building with ample parking space in the basement.

Best hotel in town. Friendly staff. Great location. Good surroundings

The room is spacious and comfortable even though no windows. The bathroom also spacious. Air conditioners strong and cold. Tv quite big. A lot of restaurants available downstairs! Comes with parking as well.

Mvery good i will come again thanks for your service and your service

Hotel best sbb location tgh town. Bawah hotel pun byk kedai² makan so senang nk cari makanan favourite. Bilik ok clean tapi katil agak nipis & bantal pun dapat sorang satu. Klu boleh bagilah 2 bantal sorang. Overall this hotel oklah utk stay 1 or 2 mlm jer.

Really great to stay here. Nearest with all my favourite food. Stay here for 2day. This room just basic room but really value for what we paid. I also get 2 access card when I requested. Staff here very friendly and help me a lot with my two kid. But the blanket at 3 floor not really comfortable like cheap one. Wifi really bad connection. TV cannot use and just only have weird tv program. Lucky celcom line ok so this problem not really big issue to me. Tq.

Nice hotel, nice location, free parking in basement, have many restaurants nearby, zus cafe, sushi ya , yasmeen nasi kandar, milk tea, llao llao , marrybrown and supermarket downstairs. Love this hotel .

Hotel bagus , byk facilities disediakan. Kedai makan pon ada di bawah, friendly staff. Thnk you

Nice places,very affordable and aesthetic hehehehehehehehehe❤️

Location -＞ 10/10; Hotel location all good and able to find food conveniently as there's 7-Eleven, Zus Coffee, Family Mart and several food cafes as well as restaurants near the vicinity. There's Cmart convenience store and even a food court hawker center just next to the inn location. Cleanliness -＞ 8/10; All normal clean; It is an old classic inn; Normal cleanliness for my side; Functional -＞ 10/10; All power plugs are functional and good condition; Hair dryer all works well; Bathroom & Toiletries -＞ 10/10; Bathroom have all those basic needed requirements and cleaned as well; Sound Conditioning -＞ 5/10; We are staying in Room 439 at the end of the emergency exit door and there was quite loud external noises that seems to be disturbing with outside door noises. Wall is quite thin from the inside and outside noise seems to be very obvious to hear. Parking Space -＞ 5/10; If you are having own local car transport, parking space will be considered a challenge in this location; first come first served for hotel parking space in front of the hotels; If do not have parking outside, then perhaps have to find parking further a bit from the inn but still manageable depending on timing and luck. Overall, it is a good decent normal hotel stay with all the basic requirements which needed.

This time very disapointed because hotel allowed renovations until 8:00pm @ 9:00pm , how customer want to rest with sound machine ?

Comfy room with just right space for 2 people. The aircon was cool but took some time for the room to become cold. Heater worked in the shower but the water presuure had to be adjusted to quite low for enough hot water to come out. There was a water dispenser at the end of the hall which was useful along with enough sockets. The location was great with close access to most of alot setar must-go places. Overall, a good stay for a good price

It's just nice