Embassy Suites by Hilton Hotels in Alpharetta

Just what we wanted. Beautiful grounds, quiet, affordable, many amenities. Staff was pleasant and the room super comfortable. Definitely will stay here on our future trips to Georgia. Enjoyed the breakfast too, much better than your average hotel breakfast

Well, I was told by the concierge that was a 5-star hotel! Here is a list of the items that happened to me during my stay: 1. No toothbrush, no toothpaste 2. No slippers 3. No cotton swabs 4. They forgot to give me the breakfast voucher 5. I was served eggs and bacon which I didn’t order In my opinion, this hotel could qualify for a 3-star rating, no more!

The hotel is very cost-effective, the rooms are big, and the breakfast is good

Currently staying at this hotel, decent ambience, courteous staff. Staying 5 nights at the property; came last night and leaving Friday. I use Marriott a lot in the US and around the world, have lifetime status with them and check out the reviews before staying at a property. A couple of things did not go well today on my 1st day. In the morning today, I saw a cockroach running around in the closet just as I was about to leave for work. Did not have time to fuss around, made sure my suitcase was closed and secure, took a quick video and left the room, showed it to the front desk and left for work. Hoping they came and took care of it and the cockroach does not start crawling around at night. Haven't seen it until now. And then after work in the evening, wanted to order room service since I was tired and did not want to venture out. I called the desk and they asked me to scan the menu and order online which I did just after 5:00 pm which is when the restaurant opens. I also received an email stating that the order had been placed. After 40-45 minutes, no delivery, so called front desk, they asked me about the order details which I gave to them. They checked and called back stating that there was a glitch and the order was never prepared. And finally the order came up; I had ordered 1 main course and a side salad, and they gave me a main course and a full dinner salad which is over twice the price. By this time, I did not have the patience or energy to call them back and just ate my main course along with a portion of the salad. Will probably mention it to them later to see if they can give me credit for the extra charge. So a disappointing first day, not sure what else I should expect during rest of the week.

This hotel is located in Alpharetta surrounding many other hotels, restaurants and business office. The hotel is slight dated and the hallways were extremely hot considering it was also about 97 degrees outside. The mobile key sometimes worked and sometime it didn't. Why check in on you cellphone and request mobile key if I still have to go to the check in counter and do everything again? The room was extremely hot upon entering due to the thermostat was off, so I had to cut the a/c on and leave the room for an hour to allow it to cool off. Why would the thermostat be off and it 97 degrees outside and you knew guest were arriving for the room? However the room was clean and the staff was very friendly and helpful with restaurant options until the room could cool off. The lobby was very open and accommodating for computer work or grabbing something from the bistro. Even though the hallways were extremely hot and mobile key issues , I'll return due to the staff I encountered on my visit.

Rooms were clean and spacious and close to shopping and food. Staff was super friendly and the pool was a plus! We had issues checking into our third party reservation and Sydney at the front desk was amazing!

房間不錯，早餐點餐對於不太會英語的人羣有困難。總體還是不錯的。

Very friendly staff. Very clean Can’t wait to return.

The stay was good no real issues and the staff was very friendly and helpful. The room was clean and well stock with supplies. The continental breakfast was good as well and coffee was welcomed. As parking and the location was perfect. The only complain I wish some of the hidden fees were up front with booking.