Guest User
May 11, 2024
Excellent Staff!! Everyone was amazing!! Yaniri kept me informed via email regarding reservations prior to arrival, took care of transportation to and from Belize, had my room decorated upon arrival in honor of my birthday, so beautiful, ALSO recommended an amazing place for dinner. Joel and Chino went above and beyond to help with reservations for a walking food tour, no phone# was listed on the Trip Advisor site to book a reservation ( I only knew of the tour guides name, Melva) They were able to locate the name and phone# of the tour, and I was able to make the reservation. The tour was well worth it. Crissy was also very helpful, in addition, she gave us a tour of the different units on the property (so next time we can bring our family or friends). Rubin and Alex were so friendly and kept our belly"s full with delicious food and beverages throughout our stay. House cleaning did a great job as well, it's always nice to come back to a nice clean room after being out all day. Overall my husband and I had a great experience and will definitely be back. Once again thanks to you all!!