Novotel Amboise

Very nice hotel with excellent facilities, pool etc. Great breakfast and good dinner menu. Our experience spoilt at dinner when the " Canette" ie duckling" arrived overdone, dry, and inedible, instead of pink and moist. Returned the dish untouched. At check-out found that the untouched, returned dish was still charged for, but with a 30% reduction. Complained, but manager defended the dish ,aggressively, saying that was how they always served the dish---badly in my opinion. Conclusion--will not eat at this hotel chain in future.

Very disappointing stay On arrival after 7 hours in the car, hugely disappointed to be told by reception (very cheerily) that the restaurant was fully booked and there was no room service. No food anywhere, even at the bar. Luckily I had a bag of crisps in the car which I managed to turn into dinner. Reception could have mentioned eg ubereats or some other options (and I should have asked). Staff at the bar were responsive despite being very overworked. Huge gash in the desk in the room, wasn’t expecting that! Room was ok although the a/c hardly functioned. They say they have a/c but I wouldn’t agree. Swimming pool nice but crowded and small. If I had realised how isolated this hotel is, I would have gone elsewhere.