Guest User
August 7, 2024
First the good. The hotel was clean and the suite was spacious and the location was good. Nice area and close to shopping and restaurants. All staff that I interacted with were pleasant and efficient. Breakfast was plentiful and lots of choice. And now, the not so good. There is no safe in the room and when we verified that we weren't missing seeing it, we were told there were 4 boxes available at the desk but they were in use. No hand soap in the suite. 2 bathrooms and neither had hand soap in the sink area. Only choice was dish soap from the kitchenette or pump body wash from the bottle on the shower wall and carry a handful to the sink area. No pen and paper in the room (a little thing but still missed). On the weekends, housekeeping is light only and only if requested. We were not informed of that on check-in and I did request the room be cleaned and towels replaced mid afternoon when I saw it hadn't been done and after I made the request it was completed but I expect that done without requesting at the price I paid. Overall, for the price, I expect all normal amenities and daily housekeeping without having to request it. I will likely not return to this hotel.