Latest Hotels Reviews for Amherst

Buffalo Marriott Niagara
3.9/5117 Reviews
I take writing feedback seriously and have written hundreds of reviews; I hope my review is helpful. I am a travel warrior and stayed at dozens of Marriott’s last year over 250 nights. This Marriott was a massive disappointment at every turn with a few bright spots. Dated: If you want to relive the 1970s, this is your hotel. The rooms have comfortable beds, but after that, the issues multiply: Shower: One setting for the shower head, just like grandma’s house. Shower: Slippery. I requested a shower mat 3 times and was told all 3 times they were looking for 1. Nobody ever followed up to say “sorry, we don’t have one.” I stayed 5 nights. Horrible. WiFi: horrible. Absolutely the worst WiFi I have had in over 10 years. We had 2 rooms between my wife and kids and we were all constantly kicked off the WiFi. Concierge Lounge: A joke. I came late for breakfast but still within the posted time. I found a very unappetizing dish of scrambled eggs that looked old. I asked for more eggs and was told “No… when it’s gone, it’s gone. I get an allotment and that’s it.” I suggest they update the sign to “when it’s gone, it’s gone.” Ridiculous. Broken coffee maker in the room: I discovered my coffee maker was broken. I enjoy drinking my first cup in my room while waking up. I asked for another. They brought another. The next morning I discovered it, too was broken. What? Ridiculous. Breakfast was good and the staff was friendly on first floor. The French Onion soup at their restaurant was delicious. Cody was professional and polite and tried his best to make up for a horrible property. I will never stay at this property again.

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