Arabesque Hotel

The hotel is in the the city centre, close to everywhere, clean and comfortable, staff are very helpful and friendly

Located in a vibrant street plus all the staff is very friendly. Everything was correct. Definitely I would come back.

Staffs are all very helpful and friendly. Very attentive and responsive. The wifi connection was the greatest of all, for a person like me who still had to work remotely a bit, and rely on great connections wifi was awesome.

The best thing about the hotel was the breakfast...far too much food for me, but it was very good. Everything else is fairly average. One down side is that they have a vampire switch that you have to leave a card in, but the refrigerator is not on a separate circuit so it turns off with the rest of the power.

We enjoyed a 2 night stay here. Good value for the price. Clean room, nice breakfast . Make sure to consider the free walking tour advertised at front desk. Our guide Abrahim walked us through downtown Amman, introduced us to the various markets and historic sites. He was the best! No way we could have explored the city efficiently on our own without his initial guidance.

Disaster from the hotel. Upon arrival, it all began. When checking into the hotel, we received sarcastic comments about how we managed to get a room at such a low price. When we said that we used the code, they rolled their eyes. We changed rooms three times in the first hour. With the promise that the next one will be better. However, they could not provide us with the room that was shown in the pictures. It was said that only the 5th floor was renovated, but despite that, only the bathroom was renovated. When we compare the pictures with those on Booking, it is clear that instead of wooden floors, they have old, worn-out tiles, there is no TV, and curtains from the last century. We also wrote to the hotel about the parking space before the time of arrival. Through confrontations, they assured us that this would not be a problem. In the end, we were left without a parking space and had to park some 100m further on the road. In the morning, our car was scratched! Worst of all was the bedding. Dirty! Also traces of blood on the bedding. Finally, at breakfast, they asked us not to write a bad comment despite all this. Already during our stay, we contacted Booking in the hope of a refund, but the hotel refused us.