Hotel TwentySeven - Small Luxury Hotels of the World Reviews

Verygood Hotel. Excellent services. Excellent location ,right in the downtown. No free parking, 50 euro day. Service in front desk is excellent. Somebody will give you the bottle of water immediately while you’re in and out. When you first check in, there is somebody wait for you at your floor outside of the elevator to guide you to your room. The restaurant is Michelin one star. There are lots of choices in the room for coffee and the tea. The toilet room is excellent. There are steam sauna in the shower area and there are two showerheads. there is a massage bathtub. There is a retractable TV at the end of the bed. the room is beautifully decorated. We strongly recommend this hotel, especially if you have some special event to celebrate.

The worst hotel I have ever stayed in! I had already paid in full on Ctrip before I left. When they asked me to use my credit card for guarantee, they deducted 1,000 euros. When I was waiting to check in, they deducted 1,516 euros for no reason. I called Ctrip and the hotel said that I made an additional reservation. It was simply a fabrication! Finally, I went to the front desk to negotiate. There was no apology or explanation. They said that our reservation department made a mistake and will refund you now. As a hotel known as a small luxury, it is ridiculous! I don’t recommend any Chinese to stay here. This hotel doesn’t like Chinese people. It’s not suitable for children to stay here. There are so many hotels in this area. I suggest that Ctrip should experience it clearly before recommending it.

Excellent location, high-tech equipment in the room, warm and thoughtful service. The price is reasonable among high-end hotels. It's a pity that I didn't have the opportunity to enjoy the restaurant on the second floor. I will stay here again next time.

The location is very good and the room decoration design is unique.

The room is clean and the hotel is in a good location

It’s great, but it’s expensive, nothing else is wrong 😂

My wife and I didn't stay in the hotel but during a 4 night stay, went to the Cocktail Bar Twenty Seven on the 3rd floor on two occasions. We had no booking but it wasn't a problem. We left our coats with the concierge and used the lift. Absolutely stunning looking cocktail bar with an excellent range of cocktails and very good service. We would definitely recommend (if after dinner - and as a final drink) their chocolate cocktail......WOW! Would return in a heart beat.

If you want something unique and a lot of attention from the staff who are so nice. The breakfast included was splendid And Daisy working there was just a delight. She is what makes it so personal and classy. The people at the front desk are wonderful too. The hotel itself has a decor of chicness. I prefer more traditional but if you like Chic this is it. The building however, is traditional. It was our anniversary and they treated us wonderfully

Stayed one night prior to our stay at The Toren Hotel. Great room, great view, expensive star restaurant, nice food but not worth the money. Staff nice but not the same as at Toren, doesn't feel sincere, exaggerated. Would recommend if you prefer large rooms, but if you appreciate great service I would suggest to look somewhere else.

We booked this hotel after a week long luxury river cruise to unwind for a couple of days before flying back to Los Angeles. This hotel stay was one of the highlights of the trip. Absolutely stunning boutique hotel. Excellent service. Great restaurant and cocktails. Despite being in the middle of a very busy square the hotel's expert sound insulation was borderline magic. You simply cannot hear any of the noise outside. We slept like logs when the time came. You will love it...

I booked Hotel Twenty Seven as a surprise for my partner’s birthday, as well as drinks at the bar and the tasting menu at the Bougainville restaurant. I had very high hopes and they were absolutely met from start to finish. Upon arrival the reception staff were very lovely and welcoming. Our personal butler showed us to our suit, which was stunning. Super comfortable bed, amazing steam shower, and what a treat to be right in the middle of Dam Square but not hear any of the noise! The windows are perfectly designed for soundproof sleep. We have stayed in a lot of 5 star hotels that don’t quite live up to there rating but Hotel Twenty Seven will definitely not disappoint and is by far and away the best hotel in Amsterdam (and I’ve stayed in a lot!). Planned return for this December and looking forward to it already!

We walked into the reception area quite casually and a bit early on June 9th, hoping to leave our suitcase so we could stroll around The Dam Square area before checking in. What we did not expect was the incredibly kind, laid-back yet professional welcome at reception. We had a brief chat with the two lovely ladies, whose outfits were perfectly on point if I may add, and to our surprise they offered a FOC upgrade and an early check-in. So, from our point of view, two surprises within 5 minutes of walking through the entrance door. Amazing. After taking the elevator up to the 4th floor, we were welcomed by the floor's butler. Another very warm, professional, and calm, easy-going member of the team. Who really took their time to show us the room and all its features. The attention to detail in the room is unparalleled. The friendly welcome letter, the small birthday cake, the noise blocking double windows, and the amazing bathroom, to name but a few. And the room felt very balanced, with curtains, wallpaper, lay-out, furniture, and artwork all living together purposefully. A lot of thought has been put into that, and it certainly shows. I could write a full length chapter about the 5-course taster menu we enjoyed that evening. All we can say is that we had the best dinner experience we've ever had. And we've had a few around the world. The restaurant team working that evening was exceptional. Truly. And the food simply exquisite, both in taste and presentation. We hope that Eric Toren feels his vision behind Hotel TwentySeven has been realised. Because we certainly think it has. We run our own international retail business, with one of our shops located in Amsterdam. We like to think we know how much effort it takes to execute on a vision, not just by some in the team, but by all. It's the hardest thing to achieve. And we've experienced that by staying at Hotel 27, laced with a rock 'n roll chique & cool vibe which is just right up our alley.

This was the 2nd visit to Amsterdam for me and my bestie but our first time together and celebrating her 50th birthday. Hotel Twenty Seven fit the perfect scenario for all I imagine, totally different, best location their website claims it all so with excitement we knew it was going to be good but this was another level of perfection. Stepping past the doors the wow starts, greeted immediately with warmth as the check in began. This level of excellence is unbelievable but the truly outstanding customer care isn’t something scripted, every staff member I had encountered genuinely welcomed me. I felt it and appreciate that more than I could express! Okay Room 403!!!! Truly fantastic! That initial shock when opening the door doesn’t end. The style and atmosphere then they kindly surprised set up a cake, card, flowers chocolate wine as ur trying to handle it all, ur eyes then see those 2 huge windows overlooking the main location of Amsterdam many tourists visit for pictures and I’m beyond privileged sitting on the ledge with coffee people watching. Does it get better YES! The bathroom is a dream come true!! Eucalyptus sauna come on, I’m still smiling in awe of satisfaction. I applaud whoever created this complete life changing experience from a hotel most just go to sleep in on a trip but this was a paradise u don’t want to leave. My thanks again all around! 100% my first on every single part of Hotel Twenty Seven. Good job to the boss proof u respect the team and treat them well I’m hoping because hospitality like that is a honor!

The most perfect hotel that I've ever stayed in. The hotel is in the most central location of Amsterdam. The hotel is absolutely beautiful and full of charm. The staff is amazing! Breakfast at the hotel should not be missed. The bar is wonderful. Cannot thank the hotel enough for a wonderful stay.