DoubleTree by Hilton Amsterdam Centraal Station Guest Reviews
4.1/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service3.7
Cleanliness4.3
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All reviews(76)
Positive reviews(73)
Reviews with photos/video(21)
Awesome stay(18)
Convenient location(15)
Loved the view(8)
Easy to get around(7)
Friendly owner(7)
Close to train station(6)
Poor value for money(5)
Negative reviews(3)
Ted Liangche
Deluxe King Room Non smoking
Stayed in Jul 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jul 14, 2024
The city tax was over charged, I’ll claim some refund through Trip.com or Hilton group
Anonymous User
Twin Room Non smoking
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
Location is great, just next to central station with car park nearby
Staff is friendly and helpful, cosy atmosphere
RICKYANTO
Superior Queen Room with View Non smoking
Stayed in Mar 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 18, 2024
Great location, beautiful hotel, checkin/out personels were excellent, fast and efficient. Really enjoy my stay.
Lau
Twin Room Non smoking
Stayed in Oct 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 3, 2023
The location is excellent as it is closed to central station. One large supermarket is downstairs and many restaurants nearby.
Appreciate the welcome cookie and services by Front office, concierge and restaurant were great.
mandi metani
Accessible Queen Room Non smoking
Stayed in Sep 2023
Couples
1 review
4.0/5
Very Good
Posted on Sep 24, 2023
They gived the wrong room, we payed totally different thing.
But in the end the location was worthy
Anonymous User
Queen Room Non smoking
Stayed in Sep 2023
Solo travelers
5 review
4.5/5
Great
Posted on Sep 11, 2023
Good location. Good shower. Limited room service, few options for room coffee. Have to go a long way to get some ice. They use tap water.
manjari
Deluxe King Room Non smoking
Stayed in Feb 2023
Couples
2 review
4.0/5
Very Good
Posted on Feb 28, 2023
Nice location. Easily accessible from amsterdam centraal (5-7min walk). Room was clean and spacious. Bathroom had all essentials. Staff was cordial and even extended our check-out on request as we had to wait for long for check-in. Lounge bar was really nice as well. We could walk to all important destinations in the central city.
Yongsheng
Deluxe King Room Non smoking
Stayed in Nov 2023
Couples
30 review
3.0/5
Posted on Nov 28, 2023
It's so so and the club is the best in Amsterdam. I love it ....
SWAT
Accessible Queen Room Non smoking
Stayed in Dec 2023
Couples
9 review
4.7/5
Amazing
Posted on Mar 20, 2024
Love the location and the location
Lee Carlisle
Twin Room Non smoking
Stayed in Mar 2023
Travel with friends
2 review
3.7/5
Posted on Mar 5, 2023
Very unhappy about my stay, on the 1st night an unknown guest of the hotel was issued a keycard to our room without ID and proceeded to enter our room whilst we were asleep. Luckily I had put the security latch in place however if we hadn't of been in the room it would have been a more serious matter.
Upon checking out informed I needed to pay a city tax that had already been included in the price that was prepaid before our stay and when informing the staff of this they pushed the matter. I was able to get it refunded however was a 20 minute ordeal that was uncalled for and issued a refund in cash when they requested the payment via card
I am extremely unhappy about the stay and won't use the facilities in their chain again!
Alperozalpat
Queen Room Non smoking
Stayed in Dec 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 7, 2022
It was a nice hotel.
MELINA LAPORTA
Queen Room
Stayed in Jul 2022
Couples
14 review
5.0/5
Outstanding
Posted on Jul 25, 2022
Right next to the heart of Amsterdam, everything is minutes from the hotel, the view it’s amazing , good is great and stafff is Lovely!!!!
6/7
Amer A Saifuddin
Accessible Queen Room Non smoking
Stayed in Dec 2022
Solo travelers
26 review
4.5/5
Great
Posted on Jan 24, 2023
Great hotel but i think think the room is a bit basic. Love the location near to the Central Station (around 500m). Will I stay here again? Maybe I will explore others.
Guest User
Superior Queen Room with View Non smoking
Stayed in Mar 2023
Couples
32 review
3.0/5
Posted on Mar 28, 2023
Great location. Nice view. Friendly staff. Will stay here again
Guest User
Deluxe King Room Non smoking
Stayed in Sep 2022
Couples
1 review
4.0/5
Very Good
Posted on Sep 27, 2022
Nice staff, great location, Hotel wasn't ready for us at 3 pm check in and we had to wait 1 hour, disappointing for weary travelers. Windows dirty, toilet difficult to flush, room rubbish cans microscopic. EIGHT DOLLARS for a cup of tea at restaurant. Hotel used by big groups, noisy, inadequately soundproofed huge lobby, would not stay again.