Paulus Potterstraat 50, Amsterdam, 1071 DB, NetherlandsView Hotel Details
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Conservatorium Hotel Guest Reviews
4.7/5
Amazing
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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Positive reviews(45)
Reviews with photos/video(5)
Negative reviews(1)
獨角獸喺北冰洋數綿羊
Deluxe Room
Stayed in Aug 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Sep 3, 2024
Overall, I am very satisfied. I have probably stayed at this hotel every time in the past two years. I especially like the early check-in and late check-out.
The only bad thing this time is that the swimming pool is being renovated. Even though they can arrange a car to take us to other hotels for swimming, it is just inconvenient. I hope they can renovate it as soon as possible. But their service and environment are top-notch and the best.
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Anjilinuozhulichen
Grand Junior Suite
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Very good experience
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Guest User
Deluxe Room
Stayed in Aug 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Perfect service!
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Sandrine G
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 16, 2024
The best hotel I have stayed in a while. From the minute my friend and I stepped out of the car, someone looked after us. The check-in experience was the best I've ever had. The service in general is very attentive but not overwhelming. The hotel is absolutely stunning, the room was spacious, pure luxury very tastefully decorated. The breakfast was delicious, not the biggest selection but it means that everything is super fresh. Everything about the hotel is the right measure, not too much, not too little. Just perfect!
Response from Property: Dear Guest, Thank you for your glowing review! We are thrilled to hear that your stay with us was nothing short of stunning and that we rank as the best hotel you’ve stayed in for a while. It's wonderful to know that from the moment you arrived, our team was there to ensure your experience was seamless and memorable, particularly with your check-in process. We strive to maintain a balance in our service—attentive yet not overwhelming—and it’s great to hear that we achieved this during your visit. We're also delighted that the design and luxury of our hotel and your room met your expectations with their spaciousness and tasteful decoration. Furthermore, your appreciation for our breakfast, highlighting the freshness due to a carefully curated selection, is much appreciated. Thank you for your kind words. We aim to maintain just the right measure in everything we offer, and your recognition of this is very encouraging. We look forward to welcoming you and your friend back soon for another perfect stay! Warm regards, Roy Tomassen
Kristina I
Stayed in Jul 2024
Solo travelers
1.0/5
Posted on Jul 5, 2024
I left after one night because the hotel pool and spa were closed. The hotel did not notify me if this, even though I had asked about the pool several times ahead of my visit. My room was supposed to have a view and it had this big cement barrier in front of the windows. It was very dungeon like for $1300 a night. The hallways are extraordinarily dark and if that’s your vibe, then it’s your hotel and if you’d like to pay for more than you get, I expect more for $1300 a night. On the lighter side I moved to Hotel Okura which is fabulous for 1/3 the price, beautiful views, spa and pool. Japanese style service that is extraordinary. Hotel Okura also has four restaurants and several Michelin stars.
Remy C
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 4, 2024
Hy husband and I stayed in the Conservatorium Hotel last weekend, to celebrate our anniversary. During our whole stay, from arrival to departure, it was a total bliss. Everyone who works there was extremely friendly and helpful. Ivan, the concierge has made our stay a dream to never forget!
Response from Property: Dear 199remyc, Thank you for your heartwarming review! We are delighted to hear that you and your husband had a blissful stay at the Conservatorium Hotel while celebrating your anniversary. It's wonderful to know that our team made your experience memorable from arrival to departure. Your kind words about Ivan, our concierge, will be shared with him and the entire team. They will be thrilled to hear that their efforts contributed to making your stay a dream you will never forget. We appreciate you choosing to celebrate such a special occasion with us and look forward to welcoming you back for more unforgettable moments. Warm regards, Roy Tomassen
Lori K
Stayed in Jul 2024
Family
3.0/5
Posted on Jul 3, 2024
I stayed at The Conservatorium for the first time in May of 2019 for 4 nights. If I wrote this in May 2019 I would have given it a 5, everyone and everything about this hotel was perfect. I couldn’t have been happier. Mike Van Kempen was the concierge that took care of me at that time and planned every detail to perfection. We were in a junior suite that was absolutely perfect and everything about that stay went perfectly. I must say it is a tremendous loss that he is no longer part of the Concierge Team. Now it is June 2024. I was choosing between the Waldorf and the Conservatorium, but i couldnt imagine staying anywhere else could be as perfect. This trip we were there a week. I was traveling with my adult daughter and I felt like this was the perfect place. The location couldn’t be better. And after my first stay I couldn’t imagine another hotel being any better. Our pick up at the airport was perfect, check in was seamless. We were greeted immediately and offered drinks upon arrival. We booked the previous night so we could be guaranteed that we had a room available upon arrival after flying overnight. My travel agent mistakenly booked the night before we traveled so we actually paid for 2 nights that we weren’t there. I caught the mistake several days prior to arrival but the hotel would not cancel the one night, but did say that we could use it towards amenities. We also booked a private boat ride on the canal which was perfect. We did that after resting a few hours, we were originally in a king room but realized after a few hours that we needed a room with 2 bathrooms so we moved to a junior suite, our luggage was moved while we were on the canal tour. So that was perfect. The only issue I had was that I am a platinum Amex cardholder and I realized after we checked we were nit offered or explained regarding the benefits and we did not receive any benefits. The front desk staff did not have any euros to exchange our dollars and sent us to the supermarket ATM across the street. That was the first issue. The concierge was inept. Aside from booking the canal boat and a private guide to the countryside they pretty much failed us in every way. Our private car and guide Matin was amazing. But the concierge missed the boat when it came to making dinner reservations. When they did make a reservation and we arrived at the restaurant we were told consistently that we didn’t have a reservation, it seemed that they were booking it under my email address or phone number and had no clue when I said my name at the restaurants, with the exception of 3 of the 7 nights we stayed. We requested several restaurants, one they never made a reservation at so we did it on our own, one they said wasn’t available any of the 7 nights but did not try to see if there were cancellations throughout the week. On our last night we requested one restaurant , they made it a one down the street, we waled in, the restaurant was empty and filthy and they were gettin
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 11, 2024
As an Amsterdam resident and a photographer, I can surely say that it's the best neighbourhood to stay in as it's in Museumplein, next to all the museums you'd wish to visit. Moreover, it's very close to the most picturesque canals and the bridge called Museumbrug. The room and the facilities were just perfect. I stayed in a two-floor suite which had a big sofa, bathroom and working table on the first floor with a cosy interior and a queen-sized bed and a bathtub on the upper floor. It feels so special to open the curtains from the buttons next to your bed and get the first light of the day. The hotel team thought up every little detail in the room that makes your stay very luxurious and unique. I also received a relaxing massage treatment in Akasha SPA where they have all the facilities like a gym, yoga studio, pool, jacuzzi, hammam and massage rooms. To sum up, it was a wonderful stay arranged by Emily Sang from Conservatorium Hotel's marketing team. If you visit Amsterdam and want a luxury treatment, do not miss out on the Conservatorium Hotel, you'll not regret it!
6/22
Response from Property: Dear ieuyar, Thank you for taking the time to share your wonderful experience during your stay at the Conservatorium Hotel! As an Amsterdam resident and photographer, your perspective adds a unique touch to your feedback, and we're thrilled to hear your positive impressions. We're delighted that you found our location in Museumplein to be the best neighborhood, providing easy access to museums and picturesque canals, including the beautiful Museumbrug. It's wonderful to know that you enjoyed your two-floor suite, appreciating the thoughtful details in the room and the special moments like opening the curtains to the first light of the day. We strive to create a luxurious and unique experience for our guests, and we're glad to hear that it resonated with you. We're also pleased to hear that you had a relaxing massage treatment at Akasha SPA and enjoyed the various facilities it offers. A special thank you for recognizing Emily Sang from our marketing team for arranging your wonderful stay. We'll make sure to pass along your compliments to her. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to the pleasure of welcoming you back for another luxurious experience in the heart of Museumplein. Warm regards, Roy Tomassen
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 8, 2024
Last week, along with a few of my friends we enjoyed a lunch at your restaurant "Barbonia" to celebrate my 38th birthday. I am writing to thank your staff member Mr. Emmanuelle for the delightful experience he provided us. His kindness and service went beyond expectations. The food we had was absolutely mouth-watering. Once again, big thanks to Mr. Emmanuelle for making our lunch experience more distinctive.
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 31, 2024
Excellent hotel; stayed in a duplex suite which offered plenty of room for our family of three with the added benefit of two bathrooms. Perfect location and very attentive staff, even the engineer which came to our room to check on an outlet let us borrow his personal phone charger for the duration of our stay. We owe a special thanks to Eitan, the concierge, who planned marvelous tours for us during our stay. Alina, another member of the concierge team, also deserves a hat tip for all her attention to our room when we arrived and during our stay. A truly great operation.
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 15, 2024
The understated luxury and excellent location makes this our Go-To hotel when visiting Amsterdam. It’s close to the best museums and great shopping. The staff is professional and attentive. I have no complaints other than I can’t live there year around.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 20, 2024
Excellent hotel. . Good atmosphere.in an excellent location. Pleasant staff. Especially Eitan should be mentioned!!!!!!!!!!:-) who made our stay perfect. His service and approach to all our needs was 10/10. Thank you Eitan!!!!!!!!!!!
Susan S
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 19, 2024
This Hotel is a "must stay place!" Every aspect of our nearly a week stay there was exceptional. At the top of our list of accolades is the two very capable and affable concierges Etan and Marc. They made our stay beyond being just memorable and enjoyable, they made it outstanding! Their wonderful and expert suggestions, arrangements and guidance were only exceeded by their friendly, charming and warm reception and helpful attitudes. Thank you and kudos to both and the hotel's management for having them as the "Goodwill Ambassadors" for the Conservatorium! SuSu and Bob
Response from Property: Dear SuSu and Bob, Thank you so much for your wonderful review! We are delighted to hear that you found every aspect of your stay exceptional and are thrilled that you consider our hotel a "must-stay place." We are especially grateful for your praise of our concierges, Etan and Marc. It’s fantastic to know that their expert suggestions, arrangements, and guidance, along with their friendly and warm attitudes, made your stay not just memorable and enjoyable, but truly outstanding. Your kind words affirm the importance we place on the quality of our guest services, and we will gladly pass along your accolades and thanks to both Etan and Marc. We appreciate your acknowledgment of our management team's efforts in fostering such a hospitable environment and are proud to have Etan and Marc as our "Goodwill Ambassadors." Thank you once again for choosing to stay with us. We look forward to welcoming you back to the Conservatorium in the future for another fabulous visit. Warm regards, Roy Tomassen
Gareth W
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 12, 2024
This was our first trip to Amsterdam, and what a perfect place to stay to enjoy it. The hotel has a huge and beautifully refurbished open lobby area housing a comfy lounge and the main restaurant. Whilst the lobby has a modern, almost industrial feel to it, the rest of the building feels much more 'Hogwarts' as you wander through the corridors and along the staircases. You'd be forgiven for thinking you were in an old school building for wizards! The room we were in had high ceilings, and huge windows which spanned the full height. The ceiling was so expansive, it even had space for a separate floor level. It certainly had a wow factor when we first walked in, the downstairs housing a modest living room and spacious bathroom, with a small staircase taking you up to the sleeping area. The room also had a second bathroom on the bedroom level which we didn't realise was there until our second day as the walls were so flush. It was a fun surprise when we got back and the staff had left the 'hidden' door open so we could spot it! For sleep, the bed was super comfortable, with an airy duvet and plush pillows, ideal for a good nights rest. Especially handy after some over indulgence on one evening :). The spa wasn't available when we stayed so unfortunately we didn't get to try that (an alternative was offered but it was a cab ride away so skipped that until next time). We tried the inhouse restaurant Taiko and had some amazing sushi, and in the morning the breakfast options in the brasserie covered almost everything you might want to have. In terms of location, it was ideal. With easy access to town and various sights of the city a short walk away. We learnt to keep a sharp eye out for bicycles whilst we were out and about. The city certainly lived up to its reputation - every road is like a small motorway for bikes and they move fast! Awesome city, and fantastic hotel. Thanks to the wonderful staff for making our stay a great one! :)
Response from Property: Dear Garwth, Thank you so much for sharing your experience at our hotel during your first trip to Amsterdam! We are thrilled to hear that you found our hotel to be the perfect place to enjoy your stay in the city. It sounds like our lobby and its blend of modern and historical charm made a strong impression, and we're delighted that you enjoyed the unique 'Hogwarts' atmosphere of our building. Your description of your room, with its high ceilings, huge windows, and cleverly designed spaces, perfectly captures the essence of what we strive to provide for our guests. We regret that you couldn't experience our spa this time, but we're glad you enjoyed the culinary delights at Taiko and the breakfast offerings in our brasserie. It's wonderful to know that our location served you well in exploring Amsterdam and that our staff contributed to making your stay great. We look forward to welcoming you back soon, hopefully with our spa fully operational for you to enjoy. Thank you again for choosing us and for your kind words. Warm regards, Roy Tomassen
Bilal J
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 29, 2024
The concierge service there is top tier. Ivan and Mard took great care of my team. They were very helpful with the bike rentals as well. Going out of our way to make sure the seats were adjusted for our heights. The location is great. In the middle of everything
Response from Property: Dear Bizzy_copypaste, Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our concierge service. Ivan and Mard will be delighted to know that their efforts were appreciated. We're glad to hear that the bike rentals worked out well for you and your team. Ensuring that everything is just right for our guests is very important to us, and it's wonderful to hear that the seat adjustments made a difference. It's also great to know that you enjoyed our convenient location. We look forward to welcoming you back soon! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels! Kind regards, Roy Tomassen