Valkenburgerstraat 14, Amsterdam, 1011 LZ, NetherlandsView Hotel Details
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Holiday Inn Express Amsterdam - City Hall Guest Reviews
4.3/5
Very Good
124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.5
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All reviews(124)
Positive reviews(23)
Reviews with photos/video(11)
Friendly owner(7)
Awesome rooms(5)
Negative reviews(1)
Guest User
Standard Twin Room
Stayed in Feb 2024
Family
3 review
4.2/5
Very Good
Posted on Feb 19, 2024
The hotel is great and the staff very friendly and helpful
Will come back again in next visit
marleybarley
Standard Queen Room
Stayed in Dec 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Excellent hotel. The complimentary breakfast spread was incredibly lovely and the staff was extremely kind and efficient. There is also free luggage storage during the day.
Karen
Wheelchair Accessible Queen Room
Stayed in Jun 2024
Solo travelers
35 review
2.5/5
Posted on Jun 12, 2024
They charged me two times for tax. I put my towels on the floor to be replaced and they hung them back up The same towns that I use that were on the floor. Carpet needed attention they must have spent 2 minutes cleaning my room between the two nights that I was there. There was a lipstick stain on my bedspread which was gross. Breakfast was mediocre at best so tell is not worth $240 US dollars a night. This hotel is barely worth $130 a. They ask you to make breakfast reservations how ridiculous is that? There's also no refrigerator in the room for 200 US dollars a night. No amenities no toothbrush no soap just a container or so that irritated my skin. No conditioner for $200 a night no body cream for $200 a night. Terrible value. I would definitely not stay here again.
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patelchirag
Standard Twin Room
Stayed in Mar 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 10, 2024
Excellent facilities and high standard of cleanliness. Staff were all very accommodating and polite and always happy to help. 5 star service for a decent price
Mei chern
Standard Queen Room
Stayed in Dec 2023
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Very nice and clean hotel. Front desk receptionist very friendly
Schick
Standard Room
Stayed in Aug 2024
Travel with friends
26 review
4.5/5
Great
Posted on Aug 12, 2024
It’s a wonderful hotel
Guest User
Standard Queen Room
Stayed in Jun 2023
Business travelers
8 review
4.2/5
Very Good
Posted on Jul 1, 2023
Room are decent size. But in room has no bottle water, need to buy from the front desk.
Molly is
Standard Queen Room
Stayed in Nov 2022
Travel with friends
10 review
4.2/5
Very Good
Posted on Nov 30, 2022
Great stay here location was convenient as well close by to the transports
Sweeney1987
Standard Twin Room
Stayed in Mar 2023
Travel with friends
9 review
4.0/5
Very Good
Posted on Mar 15, 2023
Fantastic stay.
Guest User
Standard Twin Room
Stayed in Nov 2024
Business travelers
33 review
4.1/5
Very Good
Posted on Nov 29, 2024
The hotel is located next to the canal, about a ten-minute drive from Amsterdam Train Station. The front desk upgraded me to a river view room for free when I checked in.
The hotel breakfast requires a reservation for a time slot because the breakfast restaurant is relatively small.
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Guest User
Twin Room with Canal View
Stayed in Jul 2024
Business travelers
30 review
4.0/5
Very Good
Posted on Jul 15, 2024
The location of the hotel is okay. It takes 25 minutes to walk to the city and 5 minutes to the ah supermarket. The hotel service is very good and the room is good, but the breakfast is very average.
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Guest User
Standard Queen Room
Stayed in Nov 2024
Couples
9 review
5.0/5
Outstanding
Posted on Nov 10, 2024
This time, because I remembered the wrong flight time, I booked a room (non-refundable hotel) for an extra night. After communicating with Ctrip customer service and the hotel front desk, they helped to solve the problem.
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Kubushka Kirill
Standard Queen Room
Stayed in Jun 2023
Couples
6 review
3.7/5
Posted on Jun 25, 2023
Good hotel for its category, well located. The rooms are compact but have everything you need. Cleaned every three days, it's strange and not very convenient.
It is better to take a room with a view of the canal. It's bigger and the view is much better. The rise in price ~ 20 € / day is justified.
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siu lung
Standard Queen Room
Stayed in Mar 2023
Couples
7 review
4.7/5
Amazing
Posted on Mar 16, 2023
The room is big enough to accommodate 2 large suitcases. The hotel location is about 10 minutes walk to the main attractions. You can choose the subway or tram by car!
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ZGH50533110
Standard Queen Room
Stayed in Jul 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 26, 2023
The room was clean, tidy and safe. The breakfast buffet has many options. The front desk is friendly and provides toiletries. The hotel is in a convenient location and is very convenient for taking public transportation or walking.