Citizenm Amsterdam South Reviews

The hotel is near the station which is super convenient. Staffs are friendly.

The room was clean and the location was perfect! The only thing I didn’t like was the design of the room. The toilet is with mosaic but the shower was transparent and was located in the middle of the room which is really weird. I knew about that before booking the hotel so it was fine, but would only visit again if I am coming as a couple.

The staff is great. The room is good but the iPad control doesn’t always work with some of the room tasks.

Although it is small, it has everything. The equipment is new and the storage space is large. However, the overall room space is small. If you mind the space, it is recommended to book a larger room.

It is very close to the AMS Zuid train station, about 5 minutes' walk. The room is small but clean and comfortable, suitable for a short stay

The room is really small, but although the sparrow is small, it has all internal organs and modern facilities, but it is really small, and the suitcase must be opened and closed to walk properly

The worst hotel experience in life, bar none! Because I have lived in the Schipol location of Citizen M in Amnesty, I think their service is very good. Although it is small, the design is very simple and clean. This time I went to Eminem again and chose the location of Zuid/South/South. First of all, I didn't expect the hotel to be so dirty, the curtains had red stains (it looked like blood stains), the toys on the bed were obviously dirty and dusty, the hair dryer was so dirty that it couldn't be used at all, it looked like it had been cleaned 3 years ago, In the end, I could only sleep with my hair wet at night. But this is just a small matter. Because my skin and eyes are sensitive, I don't like the room service to touch my towel or makeup brush, so I put a sign of Do not enter at the door. When I came back at night, I found that the room service had come and cleared everything on my table, including the things I needed. Worst of all, the cleaners stained my new clothes and now have a big grease stain. And the suqqu blush I just bought has obvious traces of being dropped, and then I put the makeup brushes separately on the table! ! What's even worse is that their manager's attitude is extremely bad. When I questioned them, their manager actually said that you asked our waiter for room service in the morning, so we came in. When I explained that I didn't mention this request many times, she said that you don't have any evidence to prove that you didn't mention it, and there is no evidence to prove that your things have been cleaned, so the hotel is not responsible. The implication is that as long as the guest has no evidence for what happens in the hotel room, the hotel will not be held responsible. The manager not only showed no intention of apologizing, but also confronted me, and said that if you want to complain to the headquarters, you can complain. Their room service is incredible! Never seen dirtier. The pajamas I had put on the bed were put on the chair along with my bags and sundries on the floor. My makeup brushes on the little table are covered in dust. The last night, I was hand washing pajamas, towels, makeup brushes, and blow drying, without much rest. That’s not all, there is something even more disturbing — on the day of checkout, at 8:30 in the morning, while I was still lying in bed, I received a checkout email. Immediately someone came straight into my room to clean it without knocking. The reason why the previous thing happened is because the accounts of other customers got mixed up with mine. When I think about it carefully, it's hard to imagine that other guests could enter my room without any privacy or security. After repeated communication with their manager, they offered to compensate one night's room fee, but this room fee can only cover my damaged clothes and cosmetics. So we are still in further communication with the higher-level person in charge of citizen M.

Location is great close to the station. Room is very clean and comfortable. Interesting concept it was fun. Staff are helpful and friendly.

perfect for singles or couples, wouldn't recommend a family stay. affordable and was in an amazing area! the staff were extremely helpful.

Good hotel with good location for the RAI. I could walk there or get the metro Amsterdam Zuid to Europaplein. Nice friendly staff. Liked the downstair open area with sofas and tables. Struggled with the concept of the toilet in the middle of the room! Maybe OK for 1 or 2 days but harder if you are staying longer.

There was an issue with the app that sent me to the wrong hotel twice, but besides that misstep, everything was great.

This a cozy place where I also stayed a year earlier. The staff is the friendliest and most helpful of any hotel where I've stayed.

Staff were lovely and friendly. The hotel was very unique, never stayed in one like it. Loved the design. Its in a convenient place for the train station.

Amazing and friendly staff, always willing to go the extra mile for tourists. Had a great stay here would stay again .