Hotel Allure

I was looking to take my mum to Amsterdam and found this to be just the place for couple of quiet and cosy nights. Room was clean and tidy, I loved that we had our desk and kettle with essentials provided for us. Reception staff was very kind and helpful. We didn't spend much time apart from resting and sleeping and it was a perfect option for us as we explored the (heart of) town that was 30 mins by walk from the hotel. Hotel is affordable compared to other prices that can be found closer to central station, however one of the main canals was 5 mins walk from the hotel which was a pleasure to experience especially in warmer months when you don't have to worry about crazy rain attacks.

This property has bedbug infestation. Woke up in the morning with bites.

Me and my wife stayed at Hotel Allure in Amsterdam from 27. - 30. May 2024 and were highly disappointed with our experience. Despite the calm location and proximity to the city center, several issues made my stay quite unpleasant. Firstly, we encountered bed bugs, which is absolutely unacceptable for any hotel. My wife got bitten almost 30 times. We then could change the room for our last night, but she got another 3 bites. This not only caused discomfort but also raised serious concerns about the cleanliness and hygiene standards of the establishment. The carpets in the room were another major issue. They were filthy and looked like they hadn’t been cleaned in ages. In fact, they were so dirty that they could be described as a "cum rag," which is a shocking and disgusting state for any hotel room. Additionally, parts of our first room were incredibly dusty. It was clear that the cleaning staff had not done their job properly, as surfaces were covered in a noticeable layer of dust. Given these problems, the rather high price of the hotel is completely unjustified. I expected much better for the cost. A (partly) refund would be appreciated. While the location of Hotel Allure is rather calm and still conveniently close to the center, this alone does not compensate for the severe cleanliness and hygiene issues. I would not recommend staying here until these problems are addressed. And by that I mean some renovations including removing the carpets.