Anna van Den Vondelstraat 6, Amsterdam, 1054 GZ, NetherlandsView Hotel Details
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Maison Elle Amsterdam Guest Reviews
4.4/5
Very Good
61 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(61)
Positive reviews(44)
Reviews with photos/video(4)
Negative reviews(3)
Leticia240
Comfort Room
Stayed in Jul 2024
Couples
4 review
4.5/5
Great
Posted on Jul 14, 2024
Staff is super friendly. Every time when we went down to lobby, they would ask if we need any drinks. We got tea, coffee, orange juice, and sometimes croissant and fruit for free. The room we stayed was quite small. There are nearby tram stops but you need to walk at least one block. Overall it was a nice stay. We often visited the park nearby and enjoyed the nice neighborhood.
Lexi
Comfort Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Location is fantastic, easy to go anywhere. Staff are also friendly and helpful
Guest User
Double Deluxe Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Awesome and helpful staff. Cosy and clean property situated in a good location.
Guest User
Double Deluxe Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 6, 2024
Great hotel with great service, in a perfect location.
Alex
Comfort Room
Stayed in Aug 2024
Solo travelers
17 review
4.5/5
Great
Posted on Aug 23, 2024
A great small hotel with good rooms at a reasonable price considering Amsterdam standards.
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Guest User
Comfort Room
Stayed in Mar 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Apr 14, 2024
This is the third time I've stayed here. I'm very satisfied every time.
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Natalie R
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 7, 2024
Delightful experience all around! This is the epitome of what you would desire of an European boutique hotel. The decor captivates you and draws you in to relax and enjoy! The rooms are clean, the staging is perfection, the breakfast was outstanding. The staff was beyond welcoming and helpful. We can’t wait to visit another Maison Elle property!
Response from Property: Dear Natalier, Thank you for your wonderful review! We're delighted that you enjoyed our decor, clean rooms, and breakfast. Our team is thrilled to have made your stay memorable. We look forward to welcoming you to another Maison Elle property soon. Love, Team Maison ELLE Amsterdam
Lydia P
Stayed in Jun 2024
Solo travelers
1.0/5
Posted on Jun 3, 2024
I stayed at this hotel three times and the third time I was unlucky :( Room number 4 was stuffy and smelled of chemicals. I was surprised by the condition of the walls and the various types of damage. But the most unpleasant thing was the black hair in bed and in the bathroom. I didn’t photograph every hair because there were a lot of small ones (I’m blonde). Mixed feelings, because the first 2 times the hotel was pleasant, but I can’t forgive the hair in the bed
6/9
Response from Property: Dear Lydia, Thank you for sharing your feedback and for being a returning guest. We sincerely apologize for the unpleasant experience during your last stay. It is deeply concerning to hear about the issues you encountered with your room. As you experienced during your previous visits, we assure you that this does not reflect our usual standards. We are addressing these concerns with our housekeeping team to prevent such issues from occurring in the future. Your feedback is invaluable in helping us improve our services. We also want to thank you for your kind words during your first visits. We are glad to hear that your initial experiences were pleasant. We hope you will give us another chance to provide you with the excellent stay you deserve. Kind regards, Maison ELLE Amsterdam team
Anne L F
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 24, 2024
This lovely boutique hotel is in a great location, close to restaurants, museums and the beautiful Vondel Park. The rooms are spotless and comfortable with everything you need. The staff is professional, friendly and ready to help you with anything you need. There is a lovely lounge area where you can relax with refreshments during the day. I would definitely stay here again.
Response from Property: Thank you very much for your positive feedback. We are delighted that you enjoyed the location of the hotel and the proximity of the Vondelpark. We are glad to hear that our staff were welcoming and friendly. We look forward to welcoming you back soon. Kind regards, Maison ELLE Amsterdam
Tegolishus
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 12, 2024
It was a well kept hotel and perfectly placed for local restaurants within walking distance, the staff were very friendly and helpful, only a short walk to the park which again is beautiful. Unlimited coffee and cold drinks that were available after a long day was much appreciated.
Response from Property: Dear Guest, Thank you very much for your positive feedback. We're delighted that you enjoyed the hotel and its location. We are glad to hear that our staff were helpful and friendly. We look forward to welcoming you back soon. Kind regards, Maison ELLE Amsterdam
HLEC
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 7, 2024
Great location right next to the lovely Vondelpark. Beautiful neighborhood. Peaceful, charming, and stylish hotel. Kind and helpful staff. Excellent breakfast. Delightful garden. Complimentary drinks. Comfortable bed. Spacious shower with good pressure and temp. Well-equipped room. Well functioning Aircon. Black-out blinds/shutters.
Response from Property: Thank you for your kind review! We’re thrilled you enjoyed your stay, from our location to the comfort of your room. We did notice the hygiene rating and want to assure you that we’re committed to excellence in every aspect. Your feedback is invaluable—please let us know how we can improve. We can’t wait to welcome you back for an even better experience!
Colin C
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 22, 2024
We had a wonderful stay at Maison ELLE in July. The location is in a cute residential-feeling neighborhood with plenty of restaurants right next to Vondelpark and walkable to the Rijksmuseum, Van Gogh museum, and Heineken experience in 15-30 min. The hotel itself was also on point: friendly staff, comfortable pillows & bedding, clean tastefully decorated rooms, with high ceilings and doors to a balcony looking out to the neighborhood. It felt luxurious for a reasonable price!
Response from Property: Dear Colin, Thank you very much for your positive feedback. We're delighted that you enjoyed the location of the hotel, its decor and the proximity of the Vondelpark. We are glad to hear that our staff were welcoming and friendly. We look forward to welcoming you back soon. Kind regards, Maison ELLE Amsterdam
Jacob P
Stayed in Jul 2024
Couples
3.0/5
Posted on Jul 7, 2024
Overall the hotel is perfectly adequate with tons of potential. Service could have been better (but could be partially cultural differences in communication). There were a lot of things left out of the initial check in with talking through amenities etc and extra towels being picked up by house keeping and not replaced. There were some big misses like carpet throughout all the rooms and guest common areas. The carpet was fluffy and looked dirty from crumbs most of the time, just not the right pick for a fairly nice brand and hotel. The room was also mission lotion and conditioner (which is their own hotel brand, which was a bit shocking). The rooms are way smaller than expected, and we expected small. The coffee in the common area was great, everyone was nice, albeit direct but there are some miscommunications with third party platforms sometimes about additional costs which were never mentioned by the third party platforms. ELLE has a near perfect location and is nice and cozy for a trip to Amsterdam.
Response from Property: Dear Jacob, We apologize for the shortcomings you experienced during your stay. Your comments about the service, initial check-in process, and housekeeping are valuable to us. We will address these issues with our team to ensure that we improve communication and guest experience. We understand the importance of clear communication with third-party platforms about additional costs and will work on ensuring all information is accurately conveyed. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an improved experience. Love, Maison ELLE Amsterdam
459anni
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 5, 2024
The service was some of the best I've ever experienced. We were offered a beverage whenever the chance arose, and we were allowed late checkout even though the hotel was fully booked. The breakfast was made fresh and was delicious. (And I normally don't like hotel breakfasts.) It is very easy to reach to and from the airport by public transportation. Convenient and comfortable place to explore the city!
Response from Property: We’re pleased you appreciated the fresh and delicious breakfast and the hospitality of our staff, including the late checkout accommodation. Your positive comments about our service and amenities are greatly appreciated. We look forward to welcoming you back for another enjoyable and comfortable stay. Love, Maison ELLE Amsterdam
Tourist828044
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 26, 2024
Wonderful small Hotel in the heart of downtown Amsterdam. Staff was amazing and accommodating. Great breakfast prepared and nice garden area to sit and talk with friends. Some of the rooms had a balcony if that is something you want. You have to ask.
Response from Property: Thank you very much for your positive feedback! We are thrilled that you enjoyed our convenient location and premises. We are glad to hear that our staff were friendly and accommodating. We look forward to welcoming you back soon. Best regards, Maison ELLE Amsterdam