3-Star Hotels in Anaheim

Good stay comfortable rooms. Good location. Staff was very helpful, specially Sonali , Nancy and the front desk Jaisingh Saini. The breakfast was sumptuous . Would recommend for a seamless stay. And tourist experience.

We loved it! Kids had so much fun! Our room was very clean and the customer service was very friendly. Don't leave without trying their food.

No seriously, talk to the manager if you have any issues at all with this hotel as soon as possible. My family and I did not have a good experience at this hotel due to some technical issues between the Anaheim Portofino and the 3rd party booking system. I even wrote a pretty scathing review that I have since deleted based on our experience. We didn't get the opportunity to stay here and therefore cannot comment on the accommodations. My 5 star review is solely based the incredible customer service I received from Mark, the General Manager of this hotel. After some back and forth via email, he convinced me to hop on the phone with him and I'm so glad I did (and wished I had done it sooner). I felt he was genuinely apologetic for what happened, would have helped us at the time if he had been there and went above and beyond to make it right. I got the impression that he genuinely cares and I'd even plan on staying here in the future after this interaction. It's my understanding that hotel changed ownership in April of 2022, so hopefully the reviews will continue to improve with Mark at the helm. I would recommend booking directly through the hotel and avoiding any 3rd party booking, specifically Priceline in my case. Priceline was extremely unhelpful and helped to make this situation worse than it should have been. If I had had the opportunity to discuss the situation with the GM sooner, I can imagine that our experience would have been drastically different. We are looking forward to a future stay.

Even if the hotel didn't fully understand the language, it was nice because it responded with a smile. There was place to eat in the same building and was convenient. This time, the room I stayed on was on the second floor, but it was hard to carry because there was no elevator and the luggage was heavy. There was no heating in the room and it was very cold. Location is very good as it is quite close to Disney.

Maritza Rocks!!! Anthony is Awesome!!! Adell is Cool!!! I needed to have my 3 rooms on the same floor and if possible to have 2 of them connect to each other. I understand how difficult it can be to have connecting rooms so I was hopeful. When I called, Maritza answered the phone and was SUPER friendly and willing to assist. I explained to her that I would be arriving by 2 PM and was hoping for the above as well as at least 1 room to have early check-in. Maritza not only took care of me, she amazed me!! She was able to secure 3 rooms on the same floor all close to each other and 2 of them were also connecting as requested. After that, she informed me that she could have all 3 rooms available for my early arrival as well. When I arrived Maritza was assisting another guest and Anthony checked me in. Anthony was also friendly and fun to engage with while completing the check-in process. Anthony is new to hotels and has been at this one for just about a year. You can really tell that his passion is hospitality. Adell was the 3rd team member that I had the pleasure of meeting while checking in. She has worked at another hotel before but is newer to this location and Sonesta. She too loves hospitality but enjoys wowing the guests after they come back from a long day at Disneyland. Update: my room lock stopped working and I had to call the desk for maintenance. It took 5 minutes and 11 seconds from me hanging up with the desk to maintenance fixing the lock. It took Maintance 2 minutes and 28 seconds to get the call from the desk and to come up to my room. Once he came up and saw what was needed it took him another 1 minute and 27 seconds to go back and retrieve tools and batteries to fix the lock. Once he had his tools He was able to fix the lock in 77 seconds. I am not sure if many will understand how great this is. I realize that responses aren’t typically this fast. However, a shoutout has to be made because they did this all in less than 6 minutes. That’s crazy!!!! Lastly, I have to shout out housekeeping for clean rooms. I always break down the room to inspect for bugs, dirt, or any other unwanted items. Not only were my 3 rooms super clean, they were dust free too! Great job to the Sonesta Anaheim for such a wonderful staff and leadership!!!

We’ve stayed at this hotel for the last seven years, each time we go to Disneyland. It’s definitely cheaper than staying on the park’s property, and the walk is no more than 10 minutes. However, despite our family being loyal customers, we have stayed there for the last time, and won’t be returning. As I mentioned, yes, it’s cheaper to stay here than on Disneyland property, but don’t be fooled. It is by no means CHEAP, just CHEAPER. You are still paying quite a hefty price for what has, sadly, become a mediocre at best hotel. In all the years we’ve stayed here, the hotel, to my knowledge, has never been updated— and it shows. Unfortunately, the hotel is now on the shabby side. The rooms are small, as is the bathroom. Annoyingly, they no longer offer maid service each day, and have downgraded to once every third day. While I understand pandemic policies, we had JUST come from staying at the beautiful nearby Westin Anaheim, which does offer daily maid service. Next, a word on their air conditioning units. The last 2 times we’ve stayed, the units have been unbearably loud — so much so that at the height of summer, we opted to keep it off in order for us to be able to sleep. I asked to trade rooms, thinking we’d just gotten unlucky, but it seems each room has the identical problem. That goes back to the updates I feel the hotel needs to make. Lastly, unlike some of the other hotels nearby, there is no free continental breakfast. Look, Disneyland is expensive. A free breakfast would go a long way with guests. No need for it to be fancy— something small would suffice. As I mentioned, we also stayed at the Westin Anaheim this trip. It’s slightly more expensive, but it feels much more luxurious — and it’s nearly as quick to walk to the parks. That’ll be our choice from now on.

Pros- literally right across the street from Disneyland and California Adventure, located on the same block as a ton of restaurants and shops, under ground parking, microwave and fridge in room, quiet Cons- check in was a bit confusing and they didn’t have a map of the property to give so to find the pool was a bit of a challenge. The smell of their detergent and cleaning agents overwhelm the whole hotel, especially their bed linens. I brought my own blanket and the perfume it picked up from just being on top of the sheets for one night was incredibly strong and had to be washed out.

We came here with my husband for work for a week, my first impression was good, after I spend one night it changed all. Beds are confortable, the room is clean where you can see it but...I couldn’t sleep till 3 am because in the room next to us I could hear absolutely everything, the talk, the laughs... We had to move the furniture to switch off the fridge because it was old and making a lot of noise, there is a strong noise coming constantly from the bathroom ventilation and we were super dress in bed as the room is freezing...the air comes from the space between the door and the frame 🤷🏻‍♀️ Location is good and there is many places you can go walking but you should bring some ear plugs if you want to sleep!

The transit stop of the No. 1 road is self-driving. Later, I thought about it. I should have a foot on the door and book a hotel with a beach. Overall the location is very convenient, the hotel environment is also good, parking is free, there is a small bathtub, there is a gym, there is a swimming pool, there is a laundry room, laundry / drying clothes for 30 minutes, each 2 knife (calculated), the room is big enough, breakfast 15 Knife (sleeping too far to eat). It takes about 10 minutes to drive out for dinner.

Our room, a queen studio suite, looked as if we were the first guests to ever stay in the hotel. Yes, we bring our own cleaning supplies and often wipe down frequent use areas when we check into a room. After 30 years of frequent business and leisure travel this is the most exceptional cleanliness encountered. Things like the lamp shades and headboards as well as shelving all were dust free. A blessing for an allergy/asthma family! The staff especially, Antonio Ramos, are always phenomenal despite long shifts and frequently busy days. We have stayed here numerous times for leisure and Disney trips. Breakfast is consistently hot and abundant for selection/quantity. This hotel can simply not be beat for accommodations, professionalism and comfort when traveling with family or colleagues. Highly recommend! Kudos to the entire staff!