Hotels near Flattop Mountain Trail, Anchorage

Good breakfast, friendly staff

The hotel is all-suite, the one with the kitchen, the kitchen utensils and the refrigerator are all microwave ovens, but they can't be fired enough. There is 24-hour coffee tea and hot water in the lobby, which is very good. The gym is professional, the swimming pool is slightly smaller, the parking lot is large, the parking is free, and the overall is very good. Our room was facing the street, a bit noisy. The biggest problem is that there are planes passing in the morning and evening, and the sound is very loud. However, the city of Anchorage is too close to the airport, which is a problem for the entire Anchorage hotel.

I'm a Platinum Elite member and stay at Marriott almost exclusively when traveling work business or pleasure. This was one of the worst experiences ever (only one worse than this stay was one in Denver last year). The AC was broken in the rooms and it was 85 degrees in our room. We were not told this upon check-in and discovered it once we got to the room. When we went back downstairs to tell front desk staff to tell them the AC wasn't working in our room, the response was ”You and everyone else.” They told me we could have a fan for our room. I requested one be brought up while we went to dinner and was told ask when you get back. When we got back, I asked and they said they would look for one and bring it up. An hour later, I called downstairs and was told there weren't any left. After 3 hours with our windows open in the room, the temperature in our room only went down to 84. At 9pm, we drove to Walmart and bought our own fans just so we could sleep. I believe it was fixed sometime the next day or the day after. I honestly don't know as nothing was communicated. When we went to check out, I tried the AC in our room and it was working. The front desk staff was completely indifferent to any concerns we had. This hotel is in a very sketchy part of town and I honestly was surprised to see my rental car still in the parking lot each morning. The one positive I can say is that the place is clean as we saw so many people constantly cleaning throughout the day to keep it that way. For the amount of money charged to stay here (over $400 per night in late July) this was a terrible experience and I would never stay at this hotel again.

Love that the Room smell great the bed was great I like the key card for the electricity that is a really cool new thing I'm an executive head housekeeper here in Anchorage your hotel was wonderful I will be staying with you again

Perfectly fine location and hotel, with pleasant rooms and attentive staff. Breakfast is better than many competitors and the hotel furnishings and vibe are upscale. Not quite as nice in my experience as the Hyatt House just down the block. If they were equally priced, I would choose the Hyatt House for its bigger rooms, better layout and smaller property. There is a very nice restaurant across the street (Bear Paw), as well as a Starbucks. The airport is 10 minutes away, as is downtown. Rooms are good, just not very big. All needed amenities are present, including a shuttle.

We rented a 2-room suite for family travel as our landing spot each day after our adventures. The master bedroom does not have its own private bathroom. The 2nd bedroom with 2 Queen beds has its own bathroom. The HVAC system in our particular room only had 1 temperature sensor for the entire suite which was located in the 2nd bedroom. This was an issue with comfort at times. The walls and floors are extremely thin as we could hear other guest room conversations from adjacent rooms and rooms above ours as well as toilet usage and even curtains being opened in the morning. There was extremely loud shouting from the street as two homeless gents were fighting with each other for hours in the middle of the night - that was not a one-time occurrence. There is also significant noise due to road traffic from both Benson Blvd and Seward Highway - that didn't bother us too much but it may bother people that are not used to it. There was significant parking and the location is extremely close to Seward Highway which made our travels very convenient. The staff was extremely friendly and helpful and the hotel was reasonably clean. The hotel had a very nice breakfast with standard buffet items like eggs, bacon, bagels, biscuits and gravy, cereals, and a pancake station. They also include made-to-order items like omelets. Overall our stay was very pleasant.

We liked how the room was clean and the pool smelled like chlorine and was clean unlike other hotels we stayed at. But the front desk clerk was very rude. I tried to check in a couple mins early and she only said I don’t see your name anywhere and pretty much only left me an option to leave and come back later. So instead of being friendly she was opposite and made me feel not wanted there. But we stayed anyway. And the breakfast really sucked! COVID made them feel like they can treat people however they want.

This was my first and last time at this hotel. The checkin was easy, the room was clean, but around 9:30 pm I started to try to take a shower. The water would not run warm. We called the front desk who insisted we run it longer. This began a series of calls where the front desk would insist we just needed to run the water longer, and we kept it running. An hour later, at 10:30 pm, maintenance came, agreed our room had no hot water and we would be moved to a different room. We moved — and although the second room smelled like pee, we stayed there because we’re exhausted and we needed to be able to provide good care for a family member with health difficulties. The hour of missed sleep was one I really needed. The pee-room was not great. The breakfast is good. But for the money, I expected hot water with the room. And whatever was causing the smell in the second room is gross.

There was a guy at the front desk whose service was average. After asking for our IDs, he also asked me for my home address? it's wired. Then the ventilation fan in the bathroom could not be turned on. When I reported it to him, he told me to ask maintenance personnel to come and take a look, but they never came. The room and hotel are okay, clean and sanitary, and the facilities are relatively new. Overall, it is recommended.