Holiday Inn Express Hotels in Anderson

Stopped in because the weary traveler in me was tired of driving and wanted to just get some much needed rest. Good choice. Had a quick check in (Kayla was very nice and helpful) and rested for the evening. Room was cozy enough. Decently clean and had everything stocked as it should. The only thing that disturbed me was the AC turning on in the middle of the night. I’m not sure why it woke me up because I’m usually a solid sleeper but, it sounded like a blow dryer turned on, in the room, right next door o my head! Weird. Breakfast area was clean and tidy and not too crowded. I was pleasantly surprised to not have to wait for a pancake or cup of coffee…you know how that goes.

I hate writing negative reviews. However I know I rely on honest reviews when making my own reservations. I had tried to work things out first with the hotel, but they did not follow up after more than a few weeks so I am here. Sadly this place was fine when I stayed a year ago. This time, my room was not clean. It appeared clean on entry with clean folded towels, and made beds. I spent my first hours at the desk. By the time I went to shower and bed it was after midnight. First, I went to lay something on top of the toilet but it was dusty/hair. While doing toileting my eyes fell asleep the ground under the sink…there was dried “junk” from what looking like a human under there and the corners 5 inches thick with trash —hair and other gross stuff that looked like something where someone lived there a few weeks or months and hadn’t tidied up yet. It got worse from there. I opened the shower curtain to hairs (pubs?chest? Head?) all over tub bottom, resting surface and wall. Thankfully I had shoes with me that I ended up wearing to shower. After making it through I went to go to bed and pulled back corners and you guessed it—more hair. It was a 2 bed room so thankfully the other bed was clean. It was too late and too tired to go to the desk and try and get another room. However I was supposed to stay 2 nights and dropped it to the one. I asked if I could have 50% off or a comped night as it was that bad. No manager in that day and wouldn’t be for days. A nice girl named Charmi apologized and said she couldn’t do anything without manager other than move me to a different room. I told her I couldn’t trust that it would be clean or have time to go room to room. Meanwhile a large man who appeared to work maintenance or something there stared me uncomfortably down while I spoke with the desk. No way would I stay another night. Charmi was kind and said they’d follow up with me, but never did. So for those doing business, or visiting family, I recommend the Hampton Inn down the street above this one.