To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.7
Service4.2
Cleanliness4.1
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All reviews(53)
Positive reviews(49)
Reviews with photos/video(15)
Awesome stay(17)
Friendly staff(16)
Great swimming pool(15)
Clean and tidy(13)
Awesome rooms(10)
Near shopping area(8)
Convenient for shopping(7)
Perfect for business trips(5)
Negative reviews(4)
Kris Lee Tw
Superior Deluxe Room
Stayed in Dec 2024
Solo travelers
7 review
4.5/5
Great
Posted on Jan 21, 2025
It’s my second time stay in this hotel, staff very friendly and support everything I need , room is clean location is good to SM mall and walking street. But if your room face to street there have a club the bass will bother your sleep
Hayato
Executive Room with Balcony
Stayed in Oct 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 1, 2024
The room is clean and well-maintained, but they don’t clean it without my explicit request.
Their restaurant offers reasonable prices for breakfast, but the most expensive steak breakfast is disappointing. The steak is thin and hard, despite my request for medium-rare. It was cooked well-done instead.
I plan to return in March or around that time.
Guest User
Economy Deluxe Room
Stayed in Oct 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Nov 29, 2024
I really like this hotel and will always stay here when I visit Angeles City. This was our first visit back after the pandemic and we loved our stay.
Although there was an intermittent humming sound like a generator every few minutes all day and night I didn’t complain or request to move rooms. I sleep with earplugs in anyway. The upstairs bar is now closed which is quite sad and the restaurant no longer allows you to charge meals to the room.
The only thing I really didn’t like is that they allow smoking by the pool and at all seating areas outside. At one point there was even someone smoking while actually in the pool. They also allow people to watch videos and play stuff on loud speaker from their phones and iPads. For me, one of the best features of this hotel is the pool area but smoking and loud speaker’s really ruin the ambience. I hope management change this.
For me the hotel hasn’t changed much and is still best place to stay in Angeles City. Location is fantastic and I really like the pool and restaurant. The rooms are a great size, big comfy beds and the staff are really nice and friendly. I’ll definitely continue staying here when I visit and we really enjoyed our stay.
Andy1234
Economy Deluxe Room
Stayed in Sep 2024
Solo travelers
225 review
4.0/5
Very Good
Posted on Oct 8, 2024
Decent enough hotel, good service and nice restaurant. Would recommend
Guenter
Superior Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 11, 2024
Clean large rooms within short walking distance to Angeles‘ infamous Walking Street. Parking directly at front of house. Good secure feeling, lots of serbice personnel. Highlight is the large (and also deep) pool in the garden which stayed open to 10pm. Definitely a recommendation!
6/16
Twan y
Superior Deluxe Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Room was definitely worth the money, ac was blowing nice, the located is great mins from walking street, the staff was friendly would stay again in the future and recommend to anyone that want to be close to walking street. ,
Guest User
Economy Deluxe Room
Stayed in Jun 2024
Couples
23 review
4.5/5
Great
Posted on Jul 12, 2024
The place in location is pretty nice. It's like a 2 minute walk. From walking street.. They have a pool that's open until 10 PM. And a restaurant located inside the lobby. However, twice. Now i've had a pick up with booking through trip dot.com. This is okay however the staff Has blame this on the customer twice in my opinion. It's not the customer's issue. If the booking agent and the hotel have issues, they need to service the customer and not leave them hanging. I'm torn on this review. Because I really enjoy the location and the rooms. They're actually pretty clean and the pool is actually really nice. However, the constant issue with blaming the customer for issues that aren't our issues? We are here for vacation or to have a good time, not be hassled with booking Issues that isn't our fault. The staff seemed little scared to adjust and make changes on their own.I heard the owner is german and they're very strict about things of that nature. I've stayed there at least five times three out of which i've had no issue 2 I have
Robert Jones78
Executive Room with Balcony
Stayed in May 2024
Solo travelers
5 review
2.7/5
Posted on Jun 24, 2024
I prefix this review by saying that i have state and love this hotel in the past. As for now..Totally disgusted with this place because the manner in which they are run. i requested pickup service from the airport. I was never told about a charge for the pickup service i was told during a garbald's home conversation that there would be a 600 pesos penalty if i do not show. I arrived for the pickup slightly later than intended by the delay of an air flight. Upon arrival I was told that I would need to pay 600 pesos. The problem is not in the money the problem is in the principle of it no one in this world provides service and ask for money after without telling the price first. I stayed in this hotel several different occasions I have had problems with the staff yelling at me and getting upset at me because I asked for extra towels or I asked for cleanup service rather than just tell me that it was an extra charge for that which I accept no problem the problem in this trip was that I was charged for something where I was never told that I would need to pay for it and upon talking to the shift manager and the hotel manager I was informed that I was totally in the wrong because I had canceled one trip because I accidentally input the wrong days through trip.com. I assumed that because it was already past midnight on the 23rd I should put the night of the 24th that was a mistake on my part I quickly canceled and rescheduled the manager proceeded to blame me for this and tell me that it was my problem which shouldn't have any bearing on me paying for the hotel pickup. When you have a value customer who has been in the same hotel several times and always gets the most expensive room for the most part you don't try to argue with him about something so petty but the manager continued to cite instances where I was in the wrong even though his receptionist was the one that explained everything to me where there would only be a charge if I did not show. I would say the swimming pool is the best thing about this place. The toilets rarely flush correctly the showers are clogged up so only a few of the nozzles actually let out water, there are very large cockroaches in the lobby the ceiling fan makes a horrific noise when operating. And I ended up getting sick because of the air conditioning filter not being cleaned
Guest User
Economy Deluxe Room
Stayed in Oct 2024
Travel with friends
14 review
3.7/5
Posted on Nov 14, 2024
its a great hotel with good service and security
Guest User
Superior Deluxe Room
Stayed in Sep 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Great location, friendly staff, clean and comfortable
Dennis Randle jr
Economy Deluxe Room
Stayed in Jul 2023
Solo travelers
1 review
4.5/5
Great
Posted on Sep 1, 2023
Has everything u could need in a short or long stay hotel friendly staff and the food they have in the restaurant is very good and reasonable priced
Guest User
Superior Deluxe Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Fantastic location, great food and swimming pool
Guest User
Economy Deluxe Room
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
after 4 visits, good like always. nice place at the pool to relex, clean room. frendly staff.
Davies
Economy Deluxe Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 10, 2023
Good stay again hear
Good pool
Every 1 polite
Can’t wait to come back again
Let’s Go Brandon
Economy Deluxe Room
Stayed in Jun 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jul 28, 2023
This hotel is located very close to Walking Street. Also, nice swimming pool and decent gym. Friendly service as well. There’s also restaurant with pool side outdoor seating to enjoy a nice snack and drink. For the price, the room is worth it. The room comes with a nice Mini bar too. Also, one block away from the hotel is a great massage place. For many reasons, this hotel is very convenient. I highly recommend and will be back.