Yinrun Jinjiang Castle Hotel

Yinrun Jinjiang Castle Hotel Reviews

Yinrun Jinjiang Castle Hotel

No. 8 Tianshi Avenue, Anji, Zhejiang, 313300, ChinaView Hotel Details
Yinrun Jinjiang Castle Hotel
Yinrun Jinjiang Castle HotelYinrun Jinjiang Castle HotelYinrun Jinjiang Castle Hotel
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Yinrun Jinjiang Castle Hotel Guest Reviews

4.5/5
Good
2267 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(2267)
Positive reviews(2141)
Reviews with photos/video(887)
Perfect for kids(273)
Close to amusement park(272)
Friendly front desk staff(82)
Loved the night views(68)
Has facilities for children(60)
Excellent afternoon tea(27)
Negative reviews(125)
Guest User
Deluxe Room-Queen Bed
Stayed in Nov 2023
Couples
13 review
4.5/5
Great
Posted on Jan 29, 2024
It’s a nice place to come to as a couple or with kids. Driving distance to some hiking cites. Lack of European food is the only disadvantage for foreigners.
Guest User
Deluxe Room-Two Beds
Stayed in Oct 2022
Couples
2 review
5.0/5
Outstanding
Posted on Oct 2, 2022
We enjoyed the time in your castle very much. Friendly helpful stuff, especially ladies at reception. Ready to help with every issue. Thank you for wonderful time-already recommended to my friends.
Response from Property: Dear guest, thank you for staying at the Castle Hotel and taking the time to share your stay experience. Your recognition of the hotel's landscape environment and services is our driving force. We sincerely look forward to your coming to the Castle Hotel again in midsummer to experience the relaxation of body, mind and soul.
CHANGGI
Deluxe Room-Two Beds
Stayed in Mar 2024
Travel with friends
13 review
3.2/5
Posted on Jun 4, 2024
Not bad
Fanshiliu2023
Deluxe Room-Two Beds
Stayed in Nov 2024
Family
23 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The children cried and didn't want to go home after playing. This hotel is really family-friendly. It has everything the children need and the room is clean. There are performances at the buffet dinner to interact with the children. The children had a lot of fun eating and playing.
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Guest User
Deluxe Room-Queen Bed
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 4, 2024
The hotel's exterior and interior decoration are great, very castle-like, satisfying little girls' princess dreams, and very suitable for photography. Hello Kitty Paradise is also very good, but it is poorly maintained and looks old Jinghong Travel Photography Good shooting experience and good filming results [love][love]
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Anonymous User
Superior Deluxe Family Friendly Room
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Nov 3, 2024
I saw a lot of bad reviews before I went there, so I didn't hold high hopes. The result was better than expected. The hotel is very nice inside and outside, and the service attitude is very good. The things I needed on the room phone were delivered quickly. The hotel's Western restaurant and Chinese restaurant are also very good. In comparison, the staff of the park are **, especially their comprehension ability is particularly poor.
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6/9
Anonymous User
Deluxe Family Friendly Room - With View
Stayed in Oct 2024
Family
13 review
3.2/5
Posted on Oct 25, 2024
Facilities: The hotel is very close to Hello Kitty Park and has a naughty castle. The swimming pool is closed, and the opening hours of the swimming pool are misleading outside; there are only shower gel and shampoo in the room, but no conditioner. Hygiene: It's really bad! ! The quilt and sheets of the parent-child bed are all black crumbs, and the tables and sofas are dirty. Speechless. Service: The service is good.
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6/9
manicole09
Deluxe Family Friendly Room - With View
Stayed in Oct 2024
Family
12 review
4.2/5
Very Good
Posted on Oct 19, 2024
Finally, we came to the pink and tender HELLOKITTY world. The children were so excited. The Chinese food in the set meal was so delicious. The soup was not just a simple soup, but very delicious. The room facilities were indeed average, and the children's playground in the hotel was too small, but with the My Melody filter, nothing else mattered!
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Response from Property: 尊敬的客人,非常感激您對酒店的喜愛與分享,我們對此深感榮幸!感謝您對菜品的讚譽,尤其對例湯的高度評價,是我們廚師團隊的極大鼓舞。但我們將繼續追求更極致的美味,努力改善創新菜品。誠摯期盼您再次造訪,體驗城堡酒店的四季風情,悠享愜意假期。
Zhizhijiang
Deluxe Room-Queen Bed
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 11, 2024
I highly recommend this hotel if you are going to Hello Kitty. It is so close. You can get there by walking through a beautiful overpass. The front desk also upgraded it to a parent-child room. It is so big, and there is a baby bed and bathtub! The children can sleep comfortably after playing, and it is also comfortable to take a bath. The breakfast is quite satisfactory, but it is enough! The night view is beautiful. It's a pity that it rained on the two days I went there, otherwise the experience must be full marks💯
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6/7
Response from Property: 尊敬的賓客,非常感謝您的熱情推薦和寶貴意見!很高興看到您和家人在我們酒店度過了愉快時光!關於早餐的反饋,我們會持續優化提升品質,不斷進行創新!同時希望未來有機會彌補您這次的遺憾,請再次光臨,我們期待為您及家人提供更完美的體驗!
Guest User
Hello Kitty Deluxe Twin Room With Scenic View-Theme
Stayed in Oct 2024
Family
10 review
4.6/5
Great
Posted on Oct 7, 2024
Facilities: The main one is close to the park. Booked a theme room. Extremely pink. Everything has a Kitty element to it. Some hardware is slightly outdated. Service: Very welcoming. The buffet is so average.
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Guest User
Deluxe Room-Queen Bed
Stayed in Oct 2024
Family
1 review
1.2/5
Posted on Oct 6, 2024
I can only say that the family hotel experience is very poor! ! When checking in, the front desk said that we would be upgraded to a parent-child suite for free... but the result was that the bedside table was removed and a wooden bed for children was placed... There was a round table (dining table) in the room for no apparent reason. Please enlarge the picture. The deluxe view room I booked...the upgraded windows are as shown in Figure 2️⃣! This kind of upgrade really makes me Q…. Check in at 2pm on 10/5. . He said he would wait 20 minutes to get the room card after the room was cleaned. . I went there three times in total...but when I went to check in at 3 o'clock, I still hadn't gotten the room key card. . There is still a musty smell in the room! ! ! A lightning protection for everyone! Just don’t come and stay here! !
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Xiaoxiongsizhi
Family Connected Room—Park View
Stayed in Oct 2024
Family
36 review
5.0/5
Outstanding
Posted on Oct 6, 2024
It’s okay, there are more people on holidays. The seafood buffet at dinner was pretty poor. Except for the salmon, which was edible, the rest was basically boring and had no meat. The amusement park is not cost-effective. Maybe girls or hellokitty lovers will like it.
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Ruoyi
Superior Deluxe Family Friendly Room
Stayed in Oct 2024
Family
7 review
2.7/5
Posted on Oct 9, 2024
The room is spacious and bright. There are Hello Kitty furniture in the lobby for photo taking. There is a quick access to the park, which is very convenient. There are few varieties of breakfast, only Hello Kitty plates, no Kitty-shaped food, and the Hello Kitty-shaped children's plate is very dirty and sticky to the touch. There was no Hello Kitty cartoon character to take photos with during the meal. The parent-child room I booked includes a child's bed. The bedding on the child's bed is not clean and has mites. The child woke up with a rash on the next day. I reported it to the front desk but they didn't admit it. The rash disappeared after checking out and staying in another hotel. I will not come again.
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6/7
Response from Property: Dear guests, hello! First of all, thank you for choosing Yinrun Jinjiang Castle Hotel. Your and your family's stay this time was not satisfactory. The hotel has an unshirkable responsibility and would like to express our most sincere apologies to you. Regarding the issue of hotel rooms and breakfast, we are also constantly working hard to upgrade our products, improve service quality, and ensure a rich variety of breakfast. Regarding the issue of cleaning bedding in parent-child rooms, our guest room colleagues have comprehensively cleaned the children's beds and bedding. Disinfection, at the same time, we also hope that you can give us a chance to make amends, and look forward to your visit again to witness the improvement and improvement of the hotel.
Guest User
Deluxe Room-Two Beds
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The last time I came to Anji was 3 years ago. I came to see the snow at that time. I heard that it would snow, but for a long time, none of the amusement rides were open. This time, I finally saw crowds. The hotel is now much older. I hope that as more people come, the hotel can be upgraded at the same time, because I really don't want this park to disappear.
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Guest User
Hello Kitty Deluxe Twin Room-Theme
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I took advantage of the National Day holiday to visit Anji. My wife said she wanted to go to Hello Kitty Park, so we must stay at the castle hotel next door. We booked a theme suite in advance to enjoy the pink romance. The hotel also gave us a travel photo shoot when we checked in. The overall photo shooting experience was great. The photographer and service staff were very professional, and the photos were good. It is worth recommending to everyone! Note: The company that took the travel photo shoot is called "Jinghong Travel Photo Shooting". Friends who stayed here recommend that you try it and take your own photos!
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