Guest User
April 12, 2024
I was convinced by this hotel. When I made the reservation, I ordered the free parking. When I arrived at the hotel, the boss said that I didn’t call the hotel in front of the embankment and didn’t leave a parking space for me. I was very angry. Then, the boss said that he could give me a parking space. I found a paid parking lot, but I didn’t agree, so she turned around and left. I was very angry, but I didn’t argue with her and reported the matter to Ctrip. The Ctrip staff were very, very nice. , immediately said that they would reimburse me for the parking fee. This is very worthy of recognition. However, I cannot say bad things about this hotel just because the waiter has a bad attitude. This hotel is quite good. I would give it a five-star rating. Good review, because the price is relatively reasonable, even if there is a little friction, it does not affect the stay experience. I forgot to take a photo of the room, so I put a photo of Xiangxi Cave.
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