Ankara Hilton Reviews
Ankara Hilton
Kavaklıdere, Tahran Cd. No: 12, Ankara, 06700, TürkiyeView Hotel Details
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Ankara Hilton Guest Reviews
4/5
Very Good
61 review
Verified reviewsLocation4.1
Amenities3.8
Service3.9
Cleanliness4.1
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All Reviews(61)
Positive reviews(52)
Reviews with photos/video(2)
Negative reviews(9)
Anonymous User
Deluxe King Room Non smoking
Stayed in Nov 2022
Business travelers
85 review
Outstanding
Posted on Nov 10, 2022
Spell luxury. Its means this hotel in every possible meaning.
Response from Property: Thank you for taking the time to share your experience about your recent stay at our hotel. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again Best Regards.
Guest User
King Room Non smoking
Stayed in Jan 2024
Friends
10 review
Posted on Jan 31, 2024
Constant personnel change, inexperience of the new staff. We left our car for 2 minutes to check in, we had to leave, we paid 250 TL valet fee. We couldn't carry our bags from the parking lot to the hotel. Ankara Hilton is experiencing a constant deterioration.
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you for choosing our hotel and taking the time to provide valuable feedback.
Our most important goal is to ensure the satisfaction of our guests, I would like to apologize for not being able to provide you with your satisfaction during your last stay.
I would like you to know that we will quickly complete the necessary training of our new teammates and take the necessary actions to provide you with the best service in line with our standards.
We would like to host you again as soon as possible and make you forget the negative impressions you had.
You can contact me directly for your future stays.
Kind regards
Emrah Yildirim
Front office manager
Dibaiqiaodan
King Room Non smoking
Stayed in Oct 2023
Couples
12 review
Very Good
Posted on Oct 16, 2023
The room is a bit old, but overall it's OK
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your experience about your recent stay at our hotel. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again Best Regards.
Shilaiyunzhuan
King Room Non smoking
Stayed in Jan 2024
Friends
27 review
Very Good
Posted on Mar 6, 2024
Just an average hotel
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your experience about your recent stay at our hotel. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.Best Regards.
Guest User
Deluxe Twin Room
Stayed in May 2022
Business travelers
11 review
Amazing
Posted on Jul 12, 2022
There is a very steep slope up to the front desk of this hotel, and it gets blocked when there are too many cars. It is rare to turn on the TV once, and there are programs in various languages. The hotel's breakfast buffet is okay, but it's too wasteful for me. It's basically milk and fruit
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your experience about your recent stay at our hotel.Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.Thank you again for your feedback and we hope you will consider staying with us againBest Regards. Mahmut DAĞ l Duty Manager
Supeijiefadacai
Family Connecting Room
Stayed in Jan 2022
Family
3 review
Posted on Jan 6, 2022
Very poor, what Hilton is called a pulp. I thought I booked a suite. As a result, a door opened between the two rooms. This **, I won't book two rooms. The price is also much cheaper than the suite. I don't know what to think, I guess Ctrip wants to make money. Sloppy, sloppy Ctrip
Original TextTranslated by Google
Response from Property: Dear Guest, We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. Thank you again for your feedback and we look forward to welcoming you back to our hotel. Best Regards Emrah Yıldırım Front Office Manager
Bapuqierdesushi
Deluxe King Room Non smoking
Stayed in May 2023
Business travelers
21 review
Outstanding
Posted on Jun 28, 2023
Nice hotel
Original TextTranslated by Google
Response from Property: Thank you for taking time to share your recent experience with us. I am so glad to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. Kind regards
Ertan
Executive King Room
Stayed in Jun 2021
Business travelers
2 review
Great
Posted on Aug 28, 2021
They made an extra provision for the room and refunded the provision 2 months later, as requested.
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Guest User
Deluxe King Suite with Lounge Access
Stayed in Nov 2021
Friends
5 review
Outstanding
Posted on Nov 25, 2021
High cost performance
Original TextTranslated by Google
Anonymous User
King Room Non smoking
Stayed in Jun 2024
Business travelers
29 review
Outstanding
Posted on Jun 6, 2024
位置優越，交通便利。酒店位於市中心地段，外出購物非常方便，且酒店大堂裝修豪華，視野開闊，給客人留下深刻印象
房間設施齊全，舒適度高。房間寬敞明亮，設施齊全，住起來超級舒服，且房間內的衞生也很乾凈，床品超級舒服，讓人感覺像回到家一樣温馨
服務周到，態度熱情。酒店的服務態度熱情周到，細心入微，服務員笑容和熱情讓人倍感親切
Translate
Response from Property: Thank you for taking the time to share your experience about your recent stay at our hotel.Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.Thank you again for your feedback and we hope you will consider staying with us again.
Guest User
King Room Non smoking
Stayed in May 2024
Friends
9 review
Outstanding
Posted on Jun 7, 2024
這是我在安卡拉住得最棒的酒店，性價比也還挺滿意。
Translate
Response from Property: Thank you for taking the time to share your experience about your recent stay at our hotel.Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.Thank you again for your feedback and we hope you will consider staying with us again.
Rowland
Stayed in Feb 2024
Business travelers
Outstanding
Posted on Feb 2, 2024
Great stay in central Ankara with lovely helpful and friendly staff.
Well equipped generous room, quiet and comfortable with a superb bed and a really good walk-in shower
Tarvinder
Stayed in Jan 2024
Business travelers
Posted on Jan 23, 2024
Hotel is in an area with extensive roadworks and you cannot drive to location due to Road closures.
Hotel is very rundown and smelly, equipment rooms is very dated.
Mikhail
Stayed in Oct 2023
Business travelers
Posted on Oct 2, 2023
Stinky old hotel with dusty windows. My executive suite had a king bed on wheels that was not very stable. Television did not have a good signal with interrupting image across all channels. Vicious breakfast staff disassembled trays and setup at 10:34 with lots of noise and fuss, like if they were running late for something.
ISIL
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 6, 2023
Her asamada cok yardimci oldular. Esen Hanima, Meric Hanima, Lamia Hanima cok tesekkur ederim